food and beverage - Publications - Faculty & Research

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

In recent years, consumer review sites including Yelp, Citysearch, and TripAdvisor have become the first stop for recommendations on everything from dinner to dentists. Along the way, they've earned a loyal following from fans, but also... View Details

Keywords: by Michael Blanding; Food & Beverage

24 Feb 2016
Research & Ideas

Why It's Best to Take Tests Early in the Day

The research provides food for thought as policymakers debate the efficacy and fairness of education initiatives like No Child Left Behind, the 2001 United States Act of Congress requiring federally funded... View Details

Keywords: by Carmen Nobel; Education

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

consortium of nonprofit organizations whose mission it was to lobby for an increase in food aid to disadvantaged countries! What explains such seemingly irrational and self-defeating behavior? Why would this... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

September 1988 (Revised September 1993)
Case

Mrs. Fields Cookies

By: James I. Cash Jr.

Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details

Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Food and Beverage Industry

Citation

Educators

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15 Mar 2017
Blog Post

An Average Day at HBS

Italian food in the North End), and sporting events. Try to make a list of what you want to see and do in the city before school and stick to it.... View Details

01 Mar 2024
News

Unlocking the Power of Community

finding there’s strong interest in this.” Think luxury brands that sell in department stores, food and beverage brands that customers encounter in grocery stores or... View Details

Keywords: April White

Web

Mid-US - Global

address four key pillars: culture, infrastructure, nutrition education, and food access. This case explores how Campbell’s navigated complex partnerships, power dynamics, and... View Details

Web

HBS - The year in Review

positive labor relations management, was deemed best to support the School’s brand and its educational mission. Its collaboration with Thompson Hospitality, the largest minority-owned food service management... View Details

13 Mar 2023
Op-Ed

How Leaders Should Leave

want to acknowledge the value you have added to the organization and publicly wish you success in your endeavors. It’s important that you ask your boss if you can see and contribute to the announcement... View Details

Keywords: by John Quelch

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

uses examples and stories from dozens of high-performing managers and entrepreneurs. Is there one person, one quote, that you think most brilliantly captures the spirit of Think Outside the Building? Kanter:... View Details

Keywords: by Sean Silverthorne

01 Jun 2023
News

Curb Appeal

ash, food waste, and “rubbish”; materials like metal and paper were reused, and the grease from food waste was... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Justice, Public Order, and Safety Activities

W. Earl Sasser

Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

Keywords: fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food

22 Aug 2019
Blog Post

Moving to the Lower 48 from Alaska for my MS/MBA

taught me orienteering, wilderness survival, and more. I remember once we even ate carpenter ants we found on a log, just to learn all the different ways a person can subsist in nature. My mom and I liked to... View Details

07 Jul 2023
News

A Community Hunger Solution with Global Ambitions

teamed up with partner organization ReFood, and Ghose liked the model: repurposing surplus food from restaurants to feed the local community, with hyperlocalized food drives... View Details

24 Jul 2012
First Look

First Look: July 24

PublicationsThe Need for Sector-Specific Materiality and Sustainability Reporting Standards Authors:Robert G. Eccles, Jr., Michael P. Krzus, Jean Rogers, and George Serafeim Publication:Journal of Applied... View Details

Keywords: Sean Silverthorne

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details

Citation

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13 Jun 2019
Blog Post

Expanding My Worldview Through FIELD Global Immersion

and funny material posted on social media, to promote health, beauty, and snack food products. Our job was to develop a new snack food designed... View Details

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

If it seems like everyone is a manager these days, you may be onto something. Not only is there a profusion of assistant managers, there are also now carpet shampoo and food cart managers, directors of first... View Details

Keywords: by Scott Van Voorhis

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

For generations, American workers have dreamed of striking out on their own, starting their own business, being their own boss—and ideally making a lot of money in the process. That sentiment appears to be alive and well today, amid an... View Details

Keywords: by Jay Fitzgerald

September 2023
Case

Trilling Foods: Managing People with Data

By: Alexandra C. Feldberg and Jeffrey T. Polzer

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager... View Details