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  • March 2009 (Revised October 2009)
  • Case

CalPERS' Emerging Equity Markets Principles

By: Robert G. Eccles and Aldo Sesia
The California Public Employees' Retirement System (CaIPERS)—the largest public pension fund in the U.S.—had adopted a new principles-based approach to investing in emerging market equities in November 2007. Previously, CalPERS internal and external money managers were... View Details
Keywords: Values and Beliefs; Investment Return; Investment Funds; Investment Portfolio; Emerging Markets; Corporate Social Responsibility and Impact; Value; Financial Services Industry; Public Administration Industry; China; California
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  • February 8, 2022
  • Article

Time-Driven Activity-Based Cost Comparison of Treating Five Acute, Low-Severity Conditions

By: Alan Yang, Andy Hung-Yi Lee, Joseph W. Kopp, Katherine D. Rose, Adam M. Licurse, Philip D. Anderson and Robert S. Kaplan
In 2017, patients made 145 million visits to emergency departments (EDs), generating $76.3 billion in charges. About a third of ED visits, however, were for conditions that were treatable in lower-resourced settings. We used time-driven activity-based costing (TDABC)... View Details
Keywords: Time-Driven ABC; Health Care Costs; Activity Based Costing and Management; Health Care and Treatment
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  • 16 Mar 2010
  • First Look

First Look: March 16

authority. This three-level structure closely parallels that of all organized team sports. The play on the field is like the markets of capitalism, and the actions of the players are regulated by referees who enforce a set of rules... View Details
Keywords: Martha Lagace
  • August, 2022
  • Article

Billing and Insurance-Related Administrative Costs: A Cross-National Analysis

By: Barak D. Richman, Robert S. Kaplan, Japees Kohli, Dennis Purcell, Mahek Shah, Igna Bonfrer, Brian Golden, Rosemary Hannam, Will Mitchell, Daniel Cehic, Garry Crispin and Kevin A. Schulman
Billing and insurance-related costs are a significant source of wasteful health care spending in Organization for Economic Cooperation and Development nations, but these administrative burdens vary across national systems. We executed a microlevel accounting of these... View Details
Keywords: Health Care Costs; Administrative Costs; Cost; Health Care and Treatment; Health Industry
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  • January 2014 (Revised November 2014)
  • Case

Legislative Choices for U.S. Corporate Tax Reform

By: Robert C. Pozen and Eric Lonstein
This case asks students to wear the hat of a policymaker to explore the politically charged issues around corporate tax reform in the U.S. View Details
Keywords: Tax Accounting; Policy-making; Political Economy; Policy; Taxation; United States
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  • April 5, 2011
  • Article

The Global Fund-Leadership Playoffs: Europe vs. the U.S.

By: Robert C. Pozen and Theresa Hamacher
Keywords: Leadership; Europe; United States
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  • May 2012 (Revised June 2012)
  • Teaching Note

Credit Unions: The Future of the Cooperative Financial Institution (TN)

By: Robert C. Pozen and Grace Hou
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  • June 2011
  • Teaching Note

Exchange-Traded Funds at Vanguard (TN) (A) & (B)

By: Robert C. Pozen and Steven Vickers
Teaching Note for 311-134 and 311-135. View Details
Keywords: Financial Services Industry; United States
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  • June 2011 (Revised October 2011)
  • Supplement

Exchange-Traded Funds at Vanguard (B)

By: Robert C. Pozen and Steven Vickers
Supplementary material for 311-134 View Details
Keywords: Financial Services Industry
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  • April 2011
  • Supplement

Reinsurance Negotiation: Confidential Information for Auburn Re (CW)

By: Robert C. Pozen and Henoch Senbetta
Excel model to complement a three-party negotiation exercise. View Details
Keywords: Negotiation; Insurance; Insurance Industry
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  • April 2011
  • Supplement

Reinsurance Negotiation: Confidential Information for JLT Insurance Company (CW)

By: Robert C. Pozen and Henoch Senbetta
Excel model to complement a three-party negotiation exercise. View Details
Keywords: Negotiation; Insurance; Insurance Industry
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  • August 2010 (Revised January 2012)
  • Teaching Note

Breaking the Buck (TN)

By: Robert C. Pozen and Elizabeth Leonard
Teaching Note for 310135. View Details
Keywords: Financial Crisis; Problems and Challenges; Financial Markets; Investment Funds; Management
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  • August 2008 (Revised May 2009)
  • Background Note

U.S. and EU Trademark Protection

By: Robert C. Pozen and Jordan Hirsch
Rules governing trademark protection in the U.S. and EU differ substantially. This note describes the primary differences and their implications. View Details
Keywords: Governing Rules, Regulations, and Reforms; Trademarks; European Union; United States
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  • 05 Apr 2011
  • First Look

First Look: April 5

and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2021
  • News

Locally Grown

Inspired by the natural beauty he found when he moved to Boulder, Colorado, Robert Fenwick-Smith (MBA 1988) created Aravaipa Ventures, an unusual venture capital fund to support environmentally sustainable... View Details
  • 2018
  • Introduction

Introduction: History and Political Economy

By: Sophus A. Reinert and Robert Fredona
This volume offers a snapshot of the resurgent historiography of political economy in the wake of the ongoing global financial crisis, and suggests fruitful new agendas for research on the political-economic nexus as it has developed in the Western world since the end... View Details
Keywords: Economics; Government and Politics; History
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  • February 2008 (Revised December 2011)
  • Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman
In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details
Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry
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  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques By: Helmers, Richard A., James A. Dilling, Christopher R. Chaffee, Mark V. Larson,... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2009
  • News

An Action Plan for Economic Recovery

POZEN: Offers a plan for overhauling the U.S. financial system to avoid a repeat of the recent market meltdown. Most books about the nation’s financial crisis tell us what happened. In his new book, HBS senior lecturer Robert View Details
Keywords: Roger Thompson; Finance
  • 02 Sep 2014
  • First Look

First Look: September 2

Business Review What's Your Language Strategy? It Should Bind Your Company's Global Talent Management and Vision By: Neeley, Tsedal, and Robert Steven Kaplan Abstract—Language pervades every aspect of organizational life. Yet leaders of... View Details
Keywords: Sean Silverthorne