Publications

Profile

Jay Bhandari

of his selection tests, where dozens of candidates had to swim together across a pool at night without visibility. Short on breath and under time pressure, many would attempt to exit the pool as quickly as possible. However, a View Details

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

opportunity when selecting a position.12 However, they only become aware of who they are and who they want to become through experience. As they accumulate work experience, they have an opportunity to make choices and test those choices,... View Details

Keywords: by Linda Hill

04 Dec 2019
Book

Creating the Experimentation Organization

User research suggested that the checkout process could be improved. Hypothesis: Displaying the checkout date when selecting the number of children improves the user experience (by adding clarity). Result: Treatment had a significant... View Details

Keywords: by Michael Blanding

Web

Global Activities 2020

and research pursuits have markedly increased the internationalization of the School. This report features a selection of stories that highlight the School’s influence and impact around the world during the 2019–2020 academic year. Global... View Details

Web

Frequently Asked Questions | HBS Online

alumni privileges? As an HBS Online current or past participant, you join the HBS Online Community but won’t be considered an HBS student or alum. To become an HBS student, you must be enrolled in our MBA, doctoral, or select executive... View Details

August 2005 (Revised December 2005)
Case

Coach Knight: The Will to Win

By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey

Successful college basketball coach Bob Knight was fired from his long-time role as basketball coach at Indiana University and hired in the same role at Texas Tech. Considers these events in the context of his long career and provides a context for discussing various... View Details

Keywords: Resignation and Termination; Selection and Staffing; Leadership Style; Situation or Environment; Power and Influence; Sports; Indiana; Texas

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

department to help them decide, but researchers varied the number of women. The team told some participants that one-quarter of interns would be offered full-time jobs, while others heard that everyone would be hired. When women knew they would need to compete for a... View Details

Keywords: by Danielle Kost

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Web

Providers - Institute For Strategy And Competitiveness

expertise, experience, and volume in particular medical conditions. Physicians and providers achieve true excellence in select conditions, rather than try to do a little of everything. Maximize patient value by creating expert teams in... View Details

20 Apr 2020
Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

service. We’ve been in talks with the city government, and are also working with a local community health center to develop a pilot as a referred service for vulnerable patient populations. We’re spending our time to iterate on the playbook for Boston. From there, we... View Details

Web

Organizational Behavior Awards & Honors - Faculty & Research

(Harper Business, 2022) included as one of the Porchlight Business Bestsellers of 2022. Ranjay Gulati : Deep Purpose included as one of the Thinkers50 Best New Management Books of 2022. Tsedal Neeley : Selected for the 2022 Forbes Future... View Details

21 Nov 2013
Working Paper Summaries

Path-Breakers: How Does Women’s Political Participation Respond to Electoral Success?

Keywords: by Sonia Bhalotra, Irma Clots-Figueras & Lakshmi Iyer

2021
White Paper

Hidden Workers: Untapped Talent

By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Kristen Hines

Companies are increasingly desperate for workers. As they continue to struggle to find people with the skills they need, their competitiveness and growth prospects are put at risk.

At the same time, an enormous and growing group of people are unemployed or... View Details

Keywords: Hiring; Talent; Skills Gap; Selection and Staffing; Diversity; Talent and Talent Management; Competency and Skills

Read Now

June 1990 (Revised March 1991)
Case

Jonah Creighton (A)

By: Anne Donnellon and Joshua D. Margolis

How do you manage yourself and your interaction with others when you feel your personal values challenged? What should you be aware of as you proceed with sensitive, ethical issues? Jonah Creighton coordinates the company's fast-track training program, and when he... View Details

Keywords: Business Divisions; Ethics; Moral Sensibility; Values and Beliefs; Human Resources; Selection and Staffing; Problems and Challenges

January 2014 (Revised January 2014)
Case

Henry Schein: Doing Well by Doing Good?

By: Rebecca Henderson, Raffaella Sadun, Aldo Sesia and Russell Eisenstat

Henry Schein Inc., a distributor of supplies to dentist, physician, and veterinary practices, had sales approaching $9 billion and employed nearly 16,000 people. The company had experienced impressive growth under the leadership of Stanley Bergman and his executive... View Details

Fast Answer

Market Research Reports in General Databases

Bloomberg - Enter the function OBGR in the command line and press the <GO> key to see a list of Oxford Business Group reports. Business Source Complete - Hover over the 'Publications' tab at the top of the page and View Details

June 2022 (Revised August 2023)
Case

Strategic Innovation at the United Nations: A Network of Ecosystems

By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein

In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details

Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America