Product Quality Upgrading - Publications - Faculty & Research

26 Feb 2008
First Look

First Look: February 26, 2008

Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production... View Details

Keywords: Martha Lagace

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

of success were no longer the same as they were a decade ago. "Asian wages are rising rapidly," Porter said. Other nations are restructuring their economies and offering an alternative to Asia as an outsourcing location. The key today is View Details

Keywords: Alejandro Reyes

Web

Educating Leaders - Georges F. Doriot:Educating Leaders, Building Companies, Baker Library, Harvard Business School

leadership and entrepreneurship; working with investors and consultants; and research and development of new products–represented, in Doriot's view, the core opportunities and challenges faced by business leaders and venture capitalists. Doriot focused on the View Details

Web

Commencement 2015 Address | About

Commencement 2015 Address Play Remarks as prepared by Dean Nitin Nohria, 28 May 2015 Class of 2015, friends and family, and members of the Harvard Business School community. Good afternoon and welcome. Every graduating class has some View Details

28 Sep 2010
First Look

First Look: September 28, 2010

that allocates capacity efficiently. Although downstream firms have symmetric production technologies, we show that industry structure is symmetric only if capacity is sufficiently scarce. Otherwise it is asymmetric, with one large,... View Details

Keywords: Sean Silverthorne

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

than 100 volunteers from across the US, Europe, and Asia. The nonprofit matches those who need PPE with verified suppliers who can provide vetted products. The demand shock to the supply chain in March left many without any access to View Details

September 2019 (Revised July 2025)
Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details

Keywords: Keroche; Alcohol; Wine; Manufacturing; Informal Market; Regulation; Illicit; Illegal; Shutdown; Factory; Low-income Consumers; Multinational; Local; Government; Allegations; Accusations; Negative Press; EABL; Tusker; Beer; SAB; Chang'aa; Naivasha; Rift Valley; East Africa; Lawsuit; Legal Battle; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Production; Safety; Quality; Distribution; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa

Citation

Educators

Purchase

15 Mar 2016
First Look

March 15, 2016

new products and businesses. The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all... View Details

23 Jan 2006
Research & Ideas

Financial Reporting Goes Global

to write about globalization, accounting standards and, in particular, Indian accounting standards? Gregory Miller: Globalization is the major issue in determining the future of financial reporting. As financial and product markets become... View Details

Keywords: by Cynthia Churchwell; Accounting; Financial Services

15 Dec 2015
First Look

December 15, 2015

products but erroneously expect others to dislike dissimilar ones (Studies 1 and 2). While people readily select dissimilar items for themselves (particularly if the dissimilar item is of higher quality than... View Details

Keywords: Carmen Nobel

01 Apr 1998
News

World Class Learning

activity for HBS. We've always done quite well relying on our alumni network. But that doesn't mean we can't do better or find more people with the leadership qualities we seek," she observes. One good reason for conducting more... View Details

Keywords: Eileen K. McCluskey

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

greater, but the average quality will be lower due to the lower expected value of marginal ideas. However, we posit that slack time such as school breaks may be qualitatively different than work time because contiguous blocks may be... View Details

Keywords: Dina Gerdeman

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

production and "customization" of materials. The engineering or applied science-based culture of many German firms kept power and authority closer to the factory or subsidiaries. Craft production... View Details

Keywords: by Sean Silverthorne

11 Apr 2018
News

The First Five Years: Regan Turner (MBA 2013)

readjustment in some way. At the same time, the communities that these veterans are returning to after their service are struggling with issues like urban blight, school infrastructure, and access to quality parks and green spaces. The... View Details

01 Jun 2004
News

Life Lessons

conclusion turned her toward business school to research “how to build a sustainable business with a ‘double bottom line’ — a firm that is profitable and benefits society.” Choi aims to lead a company that will provide low-income individuals with View Details

Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services

Web

Supplemental Financial Information | Annual Report 2024

provided by HBS graduates and supporters. These resources are augmented by flexible funds when required, amounting to $1.9 million in fiscal 2024. Publishing & Printing Spending on printing and publishing covers some of HBP’s production... View Details

17 Nov 2020
Blog Post

Partners and Families Are an Integral Part of the MBA Experience

student approaches their workload differently, it is still an added responsibility that can detract from quality time with their partners and family. It is not only classwork that can make balancing a relationship difficult as there are... View Details

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Global Activities 2020-2021 - Global Activities 2021

look beyond just relocating supply toward harnessing process innovations and revisiting some of the trade-offs between product variety and flexibility. Harvard Business Review Webinar Student Perspective on Entrepreneurial Journey Having... View Details

01 Apr 2002
News

Student Conferences Spark Discussion, Promote Interaction

brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge with customers without falling off," he concluded. "Technology... View Details

Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services

16 Nov 2010
First Look

First Look: November 16, 2010

deals with supplier difficulties faced by WildChina—a travel service provider in China. WildChina is a classic case of a company that is trying to bring a local, within-country product to a market outside the country (in this case,... View Details