Crisis Management - Publications - Faculty & Research

01 Dec 2022
News

Ink: Comfort in Discomfort

creativity and flexibility, sparking innovation. The book is based on 25 years of research. (Smith began hers at HBS and is now a professor of management at the University of Delaware’s Lerner College of Business and Economics; Lewis is a... View Details

01 Jan 2008
News

John Doerr, MBA 1976

crisis is the most urgent problem facing our planet. It is critical that we accelerate the flow of investment into green technology.” As one of Silicon Valley’s most successful venture capitalists, John Doerr thinks big. Working side by... View Details

06 Dec 2013
Op-Ed

HBS Faculty Remember Nelson Mandela

boundaries for the group's activities; and managing the tensions inherent in group life—deciding, for example, when to be supportive and when to be confrontational, when to improvise and when to impose a structure. Watch an interview with... View Details

Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda

Profile

Mark Gundersen

of about two-hundred case discussions so far and have been able to see trends: what makes a good management team; what distinguishes wise decisions; which type of strategies tend to succeed." "I've learned as much or more from... View Details

January 2014 (Revised February 2014)
Teaching Note

Rana Plaza: Workplace Safety In Bangladesh (A) and (B)

By: John A. Quelch and Margaret L. Rodriguez

On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst industrial accident since the Union Carbide plant gas leak in Bhopal, India. Most of the victims worked for garment factories,... View Details

Keywords: Safety; Multinational Firms and Management; Labor Unions; Business and Stakeholder Relations; Working Conditions; Corporate Accountability; Crisis Management; Manufacturing Industry; Apparel and Accessories Industry; Bangladesh

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23 Jun 2009
First Look

First Look: June 23

Interconnected: A Manifesto for Smarter Cities Authors:Rosabeth Moss Kanter and Stanley S. Litow Abstract The need for a fresh approach to U.S. communities is more urgent than ever because of the biggest global economic crisis since the... View Details

Keywords: Martha Lagace

21 Jul 2009
First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised)... View Details

Keywords: Martha Lagace

01 Dec 2018
News

Ask the Expert: Gimme Shelter

Illustration by Vahram Muradyan Illustration by Vahram Muradyan With one quarter of all renters spending more than half their income on housing in the United States, as Harvard’s Joint Center for Housing Studies found in 2017, about 11 million Americans are one... View Details

Keywords: Jen McFarland Flint

20 Jul 2010
First Look

First Look: July 20

value-relevant before disclosure, for negative earnings adjustments it is value-relevant only after disclosure. This finding is consistent with managers delaying the communication of bad news until IFRS compliance. A finer model shows... View Details

Keywords: Martha Lagace

03 Dec 2020
Blog Post

The HBS Show Must Go On

working in crisis mode, coming together to “make it work” in whatever way possible. We created an environment where we could not judge anyone for throwing out a cooky idea because we did not have time to filter our own ideas. It was so... View Details

01 Jun 2018
News

June 2018 Alumni and Faculty Books

And his afterlife: “When three-headed Cerberus greeted him / Socrates replied: ‘I won’t need / an attack dog, thank you. I married one.’” Mergers and Acquisitions: Integration and Transformation Management as the Gateway to Success by... View Details

November 2008
Journal Article

Financial Constraints and Growth: Multinational and Local Firm Responses to Currency Crises

By: Mihir A. Desai, C. Fritz Foley and Kristin Forbes

This paper examines how financial constraints and product market exposures determine the response of multinational and local firms to sharp depreciations. U.S. multinational affiliates increase sales, assets, and investment significantly more than local firms during,... View Details

Keywords: Economic Growth; Financial Crisis; Currency; Private Equity; Foreign Direct Investment; Multinational Firms and Management; Emerging Markets; United States

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August 2011
Teaching Note

Going to the Oracle: Goldman Sachs, September 2008 (TN)

By: Clayton Rose and Sally Canter Ganzfried

Teaching Note for 309-069. View Details

Keywords: Financial Crisis; Investment; Negotiation Deal; Capital; Financial Liquidity; Decisions; Management Teams; Banks and Banking; Financing and Loans; Banking Industry; Financial Services Industry; United States

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October 2021 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards

This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details

Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation

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June 2000
Case

Lifeline Systems, Inc. (A)

By: H. Kent Bowen and Marilyn Matis

Lifeline Systems provides emergency response equipment to the elderly who live at home. The company uses local hospitals to market, sell, and install these units in homes, while the hospital monitors and calls for aid to respond to emergency calls from the elderly... View Details

Keywords: Health Care and Treatment; Product Marketing; Sales; Problems and Challenges; Growth and Development Strategy; Managerial Roles; Service Operations; Information Infrastructure; Age; Service Delivery; Restructuring; Crisis Management; Health Industry; Service Industry

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01 Jun 1996
News

New Releases

and 1990s, however, competitive pressures have forced managers to reassess industrial research as a business priority. In Engines of Innovation: U.S. Industrial Research at the End of an Era, editors Richard Rosenbloom, the School's David... View Details

Web

Articles - Institute For Strategy And Competitiveness

Involved Videos Books Articles PUBLICATIONS: Articles HARVARD BUSINESS REVIEW How to Solve the Cost Crisis in Health Care HARVARD BUSINESS REVIEW (September 2011) Robert S. Kaplan and Michael E. Porter This pivotal article presents the... View Details

12 Feb 2016
Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

workforce. "Companies that might once have moved overseas to access low wage labor will likely in the future do so to access skilled workers" There’s plenty of evidence that the middle skills jobs crisis is really a skills... View Details

Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics

01 Jun 2018
News

Up by the Roots

revolutionizing everything from online payments and wealth management to cybersecurity and insurance through digital technologies as diverse as blockchain and artificial intelligence. Despite being the world’s financial capital and home... View Details

Keywords: Alexander Gelfand; illustrations by Dan Page