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Show Results For
- All HBS Web
(6,127)
- People (32)
- News (2,255)
- Research (2,257)
- Events (15)
- Multimedia (115)
- Faculty Publications (1,122)
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- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
coordinating with others, working in teams, or being denied “star” status. These leaders know that the best uses of technology and other support systems create frontline service heroes and heroines. They use it to elevate important service View Details
- 23 Jan 2015
- Research & Ideas
Oil Price Fallout: What Happens Next?
The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
- 25 Oct 2012
- Research & Ideas
10 Reasons Customers Might Resist Windows 8
too jarring, you turn away from it. You don't want to have to think about the tool. You want to think about the job you need to get done." 5. and 6. Loss of face and Concerns about competence—Let alone dealing with a change that... View Details
- 17 Oct 2011
- Research & Ideas
How ‘Hybrid’ Nonprofits Can Stay on Mission
Andes took what Battilana and Dorado call a "socializability-focused" approach to hiring. Rather than looking for job candidates with experience in either social welfare work or finance, Los Andes hired people with essentially no work... View Details
Keywords: by Carmen Nobel
- February 1992
- Article
Outsourcing and Industrial Decline
By: R.A. Bettis, Stephen P. Bradley and G. Hamel
Keywords: Job Cuts and Outsourcing
Bettis, R.A., Stephen P. Bradley, and G. Hamel. "Outsourcing and Industrial Decline." Academy of Management Executive 6, no. 1 (February 1992).
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
dominant means of communication within companies. Our particular interest is in how organizations coordinate across their many internal divisions (e.g., functions, business units, geographic offices, pay grades, job ranks). Studying... View Details
Keywords: by Sarah Jane Gilbert
- March 2022
- Teaching Note
Digital Manufacturing at Amgen
By: Shane Greenstein, Kyle R. Myers and Sarah Mehta
This teaching note provides guidance for instructors teaching “Digital Manufacturing at Amgen,” case no. 621-008. View Details
Keywords: Change; Change Management; Decision Making; Cost vs Benefits; Decisions; Information Technology; Analytics and Data Science; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Jobs and Positions; Knowledge; Leadership; Organizational Culture; Science; Strategy; Technology Adoption; Biotechnology Industry; Pharmaceutical Industry; United States; California; Puerto Rico; Rhode Island
- February 2021
- Case
Digital Manufacturing at Amgen
By: Shane Greenstein, Kyle R. Myers and Sarah Mehta
This case discusses efforts made by biotechnology (biotech) company Amgen to introduce digital technologies into its manufacturing processes. Doing so is complicated by the fact that the process for manufacturing biologics—or therapeutics made from living cells—is... View Details
Keywords: Digital Technologies; Change; Change Management; Decision Making; Cost vs Benefits; Decisions; Information; Analytics and Data Science; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Jobs and Positions; Knowledge; Leadership; Organizational Culture; Science; Strategy; Information Technology; Technology Adoption; Biotechnology Industry; Pharmaceutical Industry; United States; California; Puerto Rico; Rhode Island
Greenstein, Shane, Kyle R. Myers, and Sarah Mehta. "Digital Manufacturing at Amgen." Harvard Business School Case 621-008, February 2021.
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
interviewed were struck by Gerstner's interest and active involvement in the development of high-potential minority and female senior managers and junior executives; he took a personal interest in how they were being mentored and what their next View Details
Keywords: by David A. Thomas
- 13 Feb 2006
- Research & Ideas
Turning High Potential into Real Reward
solely a product problem. NB: I imagine that doing a good job of picking that mainstream market is a function of the entrepreneur's own experience in an industry and his or her intuition about the future. Lassiter: Certainly in the cases... View Details
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
the description? So are CEOs who are new to the role. Just when an executive feels he has reached the pinnacle of his career, capturing the coveted goal for which he has so long been striving, he begins to realize that the CEO's job is... View Details
- 08 Mar 2010
- Sharpening Your Skills
Sharpening Your Skills: Successful Negotiation
School cases by James Sebenius and Ellen Knebel explore successful deal-making strategies. How Can Women Negotiate Past Gender Stereotypes? Gender in Job Negotiations: A Two-Level Game There remains a significant "unexplained" difference... View Details
Keywords: by Staff
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
organizations is also driving the trend, generating “digital trace data”—records of employee behavior captured on devices central to performing jobs everywhere, from the office to the factory floor to the View Details
Keywords: by Ben Rand
- 25 Nov 2008
- First Look
First Look: November 25, 2008
School Case 809-063 Steve Jobs and Steve Wozniak are best friends who enjoy pulling pranks together and talking about electronics. After several small collaborations, Jobs pitches Wozniak on starting a... View Details
Keywords: Martha Lagace
- 24 Oct 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Innovation
"customer focused." Try to create value out of novelty. Succumbing too much to commercial pressures such as taking on easy jobs may lose your distinctiveness. Where Do Creative Ideas Come From? How Kayak Users Built a New... View Details
- 20 Jun 2011
- Lessons from the Classroom
Fame, Faith, and Social Activism: Business Lessons from Bono
escalating, high-profile campaign against Third World debt, poverty, war and disease. “Any CEO who thinks his or her job is about maximizing shareholder value is living in the past.” Koehn, a Harvard Business School historian who has... View Details
- 10 Oct 2005
- Research & Ideas
Homers: Secrets on the Factory Floor
alongside the official engine productions. Many craft industries, specifically metal industries, have traditions of homer making. In a recent survey conducted in France, 28 percent of male factory workers reported that on the job they... View Details
- 08 Nov 2024
- HBS Case
What Wartime Service Taught These Historic Leaders
held the top job at Ford for only two months when President John F. Kennedy tapped him to run the Department of Defense. McNamara agreed, saying at the time that he wanted to “bring efficiency to a $40 billion enterprise.” With the US... View Details
- 14 Jun 2016
- First Look
June 14, 2016
forthcoming Harvard Business Review Press Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work By: Badaracco, Joseph L. Abstract—Part of a manager's job is making tough calls, and the hardest... View Details
Keywords: Sean Silverthorne
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
harshest months of the lockdown. The level of control Sandra and her coworkers have over their working conditions may sound like a reasonable baseline for all workers. Indeed, access to dignified work, democratized governance, and a job... View Details
Keywords: by Avery Forman