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  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

These characteristics lead to stronger loyalty and sensitivity to one another but also greater reactivity in their interactions. Family relationships also have deeply ingrained patterns that have developed over years of interacting.... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

Salesforce, which acquired the firm in 2021. Microsoft, meanwhile, was finally able to draw users to Teams, the free business communication platform it introduced in 2017 as part of Office 365. "Can these collaborative software platforms... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • Web

Negotiation Course Online | HBS Online

your approach to be more effective Who Will Benefit Negotiation Professionals Value-Driven Individuals Early and Mid-Career Professionals Hone your negotiation skills and develop strategies and techniques to achieve success at the... View Details
  • August 2012
  • Article

From Mind Perception to Mental Connection: Synchrony as a Mechanism for Social Understanding

By: Thalia Wheatley, Olivia Kang, Carolyn Parkinson and Christine E. Looser
Connecting deeply with another mind is as enigmatic as it is fulfilling. Why people ‘‘click’’ with some people but not others is one of the great unsolved mysteries of science. However, researchers from psychology and neuroscience are converging on a likely... View Details
Keywords: Neuroscience; Social Psychology; Interpersonal Communication; Relationships
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  • May 2022
  • Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Middle East; Saudi Arabia
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  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

humble. "There's no room for ego," Su explained in the case. "China doesn't have the same culture of individualism that is present in the United States." Su's strategy was that KFC "would not be seen as a foreign presence but as part of the... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 25 Jul 2006
  • Working Paper Summaries

A Gentler Capitalism: Black Business Leadership in the New South Africa

Keywords: by Linda A. Hill & Maria Farkas; Communications; Communications
  • Web

Our Curriculum - Business History

Managerial Capitalism Taught by Tom Nicholas This second-year elective course explores the historical development of the most important economic actors and institutions—entrepreneurs, corporations, labor unions, and financial markets, as... View Details
  • 26 Jan 2022
  • News

Making Peace with Anger

started to create a new life, a separate life, but that I fully embraced that I needed to move on and that Sheila was going to move on, that I was able to start living a new, normal life. And in living the new normal life, Sheila could see and she and I started to... View Details
  • 25 Mar 2022
  • Blog Post

Meet the HBS Women's Student Association

HBS feel supported, both professionally and personally. Our mission is to connect, empower, and celebrate the next generation of women leaders. We feel it's our responsibility to ensure the women in our campus community have the resources... View Details
  • 04 May 2023
  • News

Class of 2024 Embarks on Global Immersion

This year marks the return of international travel for the MBA Program’s FIELD Global Immersion (FGI) course, an experiential learning opportunity that gives first-year students in the Required Curriculum hands-on exposure to how business is conducted in markets around... View Details
  • 25 May 2016
  • News

Backing Harvard’s Work for Children

Robert Tichio (MBA 2005) and Maya Tichio When some of Robert Tichio’s (MBA 2005) HBS friends seem surprised to hear that he recently made a gift to support Harvard University’s Center on the Developing Child, he simply explains that he... View Details
  • 01 Sep 2009
  • First Look

First Look: September 1

sought to bring under its banner key intellectual property (IP) from the nascent field of stem cell technology. As such, iZumi would need to acquire the rights to several groundbreaking scientific developments that had recently occurred... View Details
Keywords: Martha Lagace
  • Web

2.4 Disciplinary Process - MBA

2.4 Disciplinary Process Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 2.1 Academic Standards of Conduct 2.2 Recruiting Standards of Conduct 2.3 Community Standards of Conduct... View Details
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

the company has built over time, which is largely embedded in its software code libraries. This base is critical to internal innovation, as it makes product development more efficient and powerful. Additionally, it spawns external... View Details
Keywords: by Sean Silverthorne
  • Web

Meet LASO: The HBS Latino Student Organization - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA... View Details
  • Web

Angela Q. Crispi | About

initiatives and digital transformation. During her tenure, the School has expanded to include 18 global locations; opened 8 new buildings; and launched HBS Online, a groundbreaking online education platform. Angela also served as Chief Planning Officer, directing the... View Details
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

possible case of that solution, at least in a modern context. It did not work particularly well. The United States could intervene to promote democracy and the rule of law, but those interventions failed until the Panamanians developed... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

Company based in Boston, Glassman (HBS MBA '69) said issues such as homelessness, women's rights and outreach to the gay and lesbian community have shaped his own life and the life of his business. Seven years ago, for instance,... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild