Product Quality Upgrading - Publications - Faculty & Research

07 Aug 2018
First Look

New Research and Ideas, August 8, 2018

redeploying anesthesiologists to duties that are more appropriate and reducing their unnecessary duties by 30%. Furthermore, the change in epidural placement location alone in 80% of cases reduced costs by 18%. These changes did not compromise View Details

Keywords: by Sean Silverthorne

01 Mar 2011
News

The Rankings Game

as misguided. “Imagining what will happen to your career in all its dimensions — from job quality to earnings power to wealth creation potential — is more important,” says Senior Associate Dean for External Relations William Sahlman, the... View Details

Keywords: Roger Thompson; rankings; Colleges, Universities, and Professional Schools; Educational Services

14 Jan 2014
First Look

First Look: January 14

treated and discharged at a faster rate in the dedicated queuing system than in the pooled queuing system. We conduct additional analyses to rule out alternate explanations, such as stinting on care and decreased quality of care. Our... View Details

Keywords: Sean Silverthorne

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

3,100 employees were displaced. Company president Aaron Feuerstein immediately announced plans to rebuild the company—and to keep all the displaced employees on the payroll in the meantime. The media hailed him as a mensch. But in making sure the new construction would... View Details

Keywords: by Carmen Nobel; Manufacturing

24 Jun 2014
First Look

First Look: June 24

in prison, the St. Pierres prevailed, and ASC was standing tall as China's number-one fine wine importer by volume and value in 2013. ASC had developed a reputation for quality of product and service,... View Details

Keywords: Sean Silverthorne

01 Jun 2020
News

Prognosis

they were disproportionately coming from Chelsea, Revere, and East Boston. I think in this case the social determinants include living in crowded housing conditions, where the ventilation and air quality are not as good and which seems to... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

13 Nov 2018
First Look

New Research and Ideas, November 13, 2018

librarians. Using journal impact factors to infer the quality of a faculty members’ publications incurs a high incidence of both Type 1 errors, when we conclude incorrectly that a paper published in a top-5 journal is a high-impact paper,... View Details

Keywords: Dina Gerdeman

05 Dec 2017
Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

was attracted to this effort because I thought I saw two potential sources of long-term value. First, on emerging markets, there’s a lot we don’t know. These videos dramatically supplement the quality of information we have. Second,... View Details

Keywords: by Sean Silverthorne

12 Dec 2018
News

Lesson Plan

long-standing tradition of being one of the state’s few Democratic pockets outside Pittsburgh and Philadelphia, with a history of labor unrest and unionization dating back to the 19th and early 20th centuries. That energy carried workers along for decades, until iron... View Details

Keywords: Julia Hanna; photographed by Chris Sorensen

30 Nov 2016
Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

trends. Survey data, data from the Small Business Administration, and anecdotal information exist, but these are blunt tools, offering a limited snapshot of supply and demand, often with years of delay. Lack of quality data means that... View Details

Keywords: by Karen Mills and Brayden McCarthy; Financial Services

30 Apr 2013
First Look

First Look: April 30

daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us-and ultimately, are left feeling dissatisfied. Each of us is unique and brings distinctive skills and View Details

Keywords: Sean Silverthorne

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

and care specific to their needs. The data have not only provided important information to improve patient care, they have also been used to support hospital investment decisions, such as which surgical devices to purchase, since patient data includes information on... View Details

Keywords: by Dina Gerdeman; Health; Technology

Web

The Route of the Exhibition - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

possibilities of advertising as a sales tool for various types of products and sizes of firms and to formulate effective plans of sales strategy involving its use in conjunction with other sales and promotional methods.” 26 Upon their... View Details

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

than 100 volunteers from across the US, Europe, and Asia. The nonprofit matches those who need PPE with verified suppliers who can provide vetted products. The demand shock to the supply chain in March left many without any access to View Details

16 Jul 2013
First Look

First Look: July 16

both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to... View Details

Keywords: Anna Secino

23 Jan 2006
Research & Ideas

Financial Reporting Goes Global

to write about globalization, accounting standards and, in particular, Indian accounting standards? Gregory Miller: Globalization is the major issue in determining the future of financial reporting. As financial and product markets become... View Details

Keywords: by Cynthia Churchwell; Accounting; Financial Services

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

greater, but the average quality will be lower due to the lower expected value of marginal ideas. However, we posit that slack time such as school breaks may be qualitatively different than work time because contiguous blocks may be... View Details

Keywords: Dina Gerdeman

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

the types of businesses started by immigrants and the quality of jobs created by their firms. First-generation immigrants create about 25% of new firms in the United States, but this share exceeds 40% in some states. In addition, Asian... View Details

Keywords: Sean Silverthorne

22 Feb 2016
Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

Sawyer adds, “Gleason and others argued that their version of fair trade—albeit domestic oriented—offered higher wages, better services, and quality guarantees.” Prior to Gleason entering the scene, fair trade efforts had fallen flat.... View Details

Keywords: by Dina Gerdeman; Retail; Health; Legal Services

September 2019 (Revised July 2025)
Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details