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  • March 2008 (Revised November 2008)
  • Case

Sony Digital Entertainment, Japan

By: Anita Elberse
It is late 2007. So-called cell phone ("keitai") novels have turned into an extremely popular form of entertainment-on-the- go in Japan, in particular among young, female readers. In fact, consisting mostly of love stories written by amateurs in short sentences and... View Details
Keywords: Books; Marketing Strategy; Open Source Distribution; Competition; Mobile Technology; Media and Broadcasting Industry; Publishing Industry; Telecommunications Industry; Japan
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  • October 2005 (Revised February 2007)
  • Case

Red Flag Software Co.

By: Felix Oberholzer-Gee, Tarun Khanna, David Lane and Elizabeth Raabe
In 2005, just five years after its formal launch, Beijing-based Red Flag Software was the world's second-largest distributor of the Linux operating system and was expecting its first annual profit. On a unit basis, Red Flag led the world in desktops (PCs) shipped with... View Details
Keywords: Digital Platforms; Competitive Advantage; Applications and Software; Business Startups; Globalized Markets and Industries; Information Technology Industry; Distribution Industry; Beijing; United States
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    ShotSpotter

    SST offered a subscription-based gunfire detection service, ShotSpotter Flex, to cities across the United States, and a few abroad. Over its 20-year history, SST had mostly honed a reliable business to government sales model, and the company had been focused on... View Details
    • September 2017 (Revised January 2019)
    • Case

    FJ Management Inc.

    By: Lynda M. Applegate and Matthew G. Preble
    In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO... View Details
    Keywords: Turnaround; Company History; Family Business; Transformation; Volatility; Change Management; Entrepreneurship; Ethics; Moral Sensibility; Values and Beliefs; Cash Flow; Insolvency and Bankruptcy; Financial Liquidity; Financial Management; Governance; Corporate Governance; Governance Controls; Leadership; Leading Change; Crisis Management; Negotiation; Organizational Change and Adaptation; Family Ownership; Business and Stakeholder Relations; Business Strategy; Energy Industry; Travel Industry; Retail Industry; Service Industry; Utah
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    • January 2014 (Revised May 2015)
    • Case

    Open English

    By: Jeffrey J. Bussgang and Lisa Mazzanti
    Open English, a Miami-based startup offering online English language learning services, had more than 30,000 active students across Latin America in 2012. The company had just closed a $43 million financing round in order to rapidly scale its service to the next level.... View Details
    Keywords: Technology Strategy; Product Management; Startup; Online Learning; Digital Platforms; Entrepreneurship; Business Startups; Technology Industry; Miami; Venezuela
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    • 2008
    • Working Paper

    Reality versus Propaganda in the Formation of Beliefs about Privatization

    By: Rafael Di Tella, Sebastian Galiani and Ernesto Schargrodsky
    Argentina privatized most public utilities during the 1990s but re-nationalized the main water company in 2006. We study beliefs about the benefits of the privatization of water services amongst low and middle income groups immediately after the 2006 nationalization.... View Details
    Keywords: Privatization; Public Ownership; Business and Community Relations; Business and Government Relations; Values and Beliefs; Public Opinion; Utilities Industry; Argentina
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    • 14 Sep 2023
    • Video

    Arthur C. Brooks and Oprah Winfrey in Conversation: Build the Life You Want

    • 28 Jan 2014
    • First Look

    First Look: January 28

    couples and individuals from a variety of backgrounds, ages, and sexual orientations to build families. This case examines Circle Surrogacy (CS), one of the premier surrogacy agencies in the world, as its president and founder, John... View Details
    Keywords: Sean Silverthorne
    • 07 Jul 2019
    • HBS Case

    Walmart's Workforce of the Future

    Chief Sustainability Officer and Walmart Foundation President Kathleen McLaughlin. “ we’re now a tech company as much as a retail company,” Mc Laughlin said. “This digital transformation creates new jobs, but, more important, it changes... View Details
    Keywords: by Julia Hanna; Retail
    • Web

    Technology & Innovation - Faculty & Research

    to Jennifer Woo at LCJG—a private, family company with a 170-year history in Asia. Attracted by Woo’s vision and leadership, and eager to work for a local Chinese company, Ventura came on board as Senior Vice President for Joyce, LCJG’s... View Details
    • Web

    Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    Assembly Test Room Enter Elton Mayo Human Relations and Harvard Business School Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Baker Library | Historical Collections | Site Credits | Digital... View Details
    • 15 Nov 2022
    • Book

    Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

    unethical behavior when he was a presidential candidate but who publicly remained silent after President Trump exhorted a mob to breach the US Capitol building. “Graham and McConnell were never true partners with Trump the way that Steve... View Details
    Keywords: by Pamela Reynolds
    • 02 Feb 2023
    • Research & Ideas

    Why We Still Need Twitter: How Social Media Holds Companies Accountable

    and discourse about former President Donald Trump’s Twitter usage was heated. “So, all the discussion was about the perils of social media,” says Pacelli, the Gerald Schuster Associate Professor of Business Administration. “We wanted to... View Details
    Keywords: by Kasandra Brabaw; Technology

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • 2023
      • Working Paper

      El Dorado Lost: Local Elites, Real Estate and the Education Business in China

      By: Geoffrey Jones and Yuhai Wu
      This working paper examines the evolving, complex and multifaceted relationship between the real estate industry and the education sector in China. The current crises in the private education and real estate sectors caused by policy shifts reflect the inter-meshing of... View Details
      Keywords: Business and Government Relations; Policy; Government and Politics; Economic Sectors; Education Industry; Real Estate Industry; China
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      • April 2023
      • Case

      Twitter: The Freedom to Speak Freely and Be Heard

      By: Randolph B. Cohen, Carin-Isabel Knoop and Mel Martin
      In April 2022, serial entrepreneur Elon Musk announced that he would be interested in purchasing the social media site Twitter for $44 billion. With more than 100 million twitter followers, Musk had historically leveraged the site to engage with the customers of his... View Details
      Keywords: Values and Beliefs; Acquisition; Social Media; Power and Influence; Technology Industry; Communications Industry; Public Relations Industry; United States
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      • September 2011
      • Module Note

      Orientation to Leadership Intelligence Days, 2011

      By: Joshua D. Margolis and Anthony J. Mayo
      Julie Bornstein, senior vice president of Sephora Direct, is seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit and there is a desire to... View Details
      Keywords: Budgets and Budgeting; Borrowing and Debt; Investment Return; Resource Allocation; Marketing Communications; Marketing Strategy; Consumer Behavior; Online Technology; Beauty and Cosmetics Industry
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      • March 1996 (Revised February 1999)
      • Case

      Vistakon: 1 Day Acuvue Disposable Contact Lenses

      By: Alvin J. Silk, Bruce Issacson and Marie Bell
      Vistakon, an independent and entrepreneurial subsidiary of Johnson & Johnson, pioneered the production and marketing of disposable contact lenses with the 1987 launch of Acuvue, the first disposable extended-wear lens--a soft contact lens that patients wear for a... View Details
      Keywords: Advertising Campaigns; Business Subsidiaries; Business Startups; Corporate Entrepreneurship; Price; Risk Management; Marketing; Product Positioning; Production; Performance Effectiveness; Consumer Products Industry; United States
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      • 23 Jul 2020
      • News

      The Long Game of Coronavirus Research

      • Web

      Executive Education | Social Enterprise | Harvard Business School

      two. These personal and professional connections have been invaluable." Strategic Perspectives in Nonprofit Management Carolyn Miles President & CEO | Save the Children "You absolutely need to have that wider view, but the practical tools... View Details