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- Research Summary
Communication (and Coordination?) in a Modern, Complex Organization
This is a descriptive study of the structure of communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional firm during a... View Details
- April 2025
- Article
The Fed and the Secular Decline in Interest Rates
In this paper I document a striking fact: a narrow window around Fed meetings fully captures the secular decline in U.S. Treasury yields since 1980. By contrast, yield movements outside this window are transitory and wash out over time. This is surprising because the... View Details
- February 2022
- Case
Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic
By: Linda A. Hill and Emily Tedards
As COVID-19 began to take lives, destroy healthcare systems, and shut down economies across the globe, Dr. Rakesh Suri, Chief Executive Officer of Cleveland Clinic Abu Dhabi, and his executive team adapted their leadership to instill the new levels of agility and... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Innovation; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teamwork; Ecosystem; Agility; Partnerships; Data-driven Decision-making; Operating Model; Risk Management; Virtual Work; Team Dynamics; Telemedicine; Metrics; Globalization; Pandemic; COVID-19; Hospital; Healthcare; United Arab Emirates; Middle East; Health Care and Treatment; Health Pandemics; Organizational Change and Adaptation; Crisis Management; Leading Change; Leadership Style; Digital Transformation; United Arab Emirates; Middle East
- November 2019
- Case
Edita: Making Choices in Uncertain Times
By: Caroline M. Elkins, Juan Alcácer, Alpana Thapar and Youssef Abdel Aal
After 15 years of steady growth and expansion, Edita, a leading Egyptian snack producer, faced a series of challenges in the wake of the Arab Spring. In January 2011, the Egyptian Revolution sparked political and economic turmoil that reflected the waves of protest and... View Details
Harvard Business School Case on Wikipedia: Wikipedia (A)
On August 24, 2006, the "Enterprise 2.0" entry in the Web-based encyclopedia... View Details
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
Meetings are longer, more frequent, and involve more people. Everyone seems to want a voice in a decision. And when the leader finally decides, it is only at the end of a long time delay to accommodate rules, “due process,” imposed by... View Details
Keywords: by James L. Heskett
- Web
Research Services - Faculty & Research
have access to dedicated funding and development resources to create customized teaching tools that meet their specific goals. Statistical and data consulting PhD level statisticians are available to faculty for methodological... View Details
- 08 Aug 2023
HBS Information Session in Rio
Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event will include an admissions presentation and the opportunity to... View Details
- Web
Leadership Fellows
Fellow position that meets the program goals of access, impact and leadership. Fellows will have the opportunity to gain exposure and insight to work being done at the highest levels of the organization as a function of the work assigned.... View Details
- 11 Feb 2002
- Research & Ideas
The Quiet Leader—and How to Be One
done, who inspires others to do it in a critical moment. But I'm skeptical that in the countless meetings Jack Welch spent his career going to, in each one of these meetings it was the Jack Welch Show, and... View Details
Keywords: by Martha Lagace
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
“family-sustaining jobs” in 10 years. “I [don’t] know what this will turn into,” but “we have got to start somewhere,” Bastian said during a meeting with two Delta executives he worked closely with on diversity, equity, and inclusion... View Details
- 10 Jan 2018
- Blog Post
8 Tips to Help You Prepare for the Case Method
authentic, open and fun. 2. Participate in Discussion Groups to Practice Vocalizing Your PerspectiveDiscussion groups include about 5-6 of your fellow “RCs” (first year students in the Required Curriculum) each from a different section who View Details
- Web
HBS - The year in Review
will serve as chief of staff of BrightUp, a seed-stage Boston-based fintech company focused on democratizing wealth building and well-being. Announcement Press Release Recipient Press Release Dean’s Regional Events Resumed Dean Srikant Datar traveled around the world... View Details
- 17 Jun 2014
- First Look
First Look: June 17
involves the realization that an ethical dilemma might be addressed other than by conceding one set of moral imperatives to meet another, and it involves the generation of solutions that allows competing objectives to be met. Across four... View Details
Keywords: Sean Silverthorne
- 01 Sep 2023
- News
Solving for Z
With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
- 01 Dec 2023
- News
Endless Possibilities
Faye Iosotaluno (MBA 2008) met her husband through friends when she was only 19 years old. It was 1999, and the mobile-first app Tinder—which launched in 2012 and where Iosotaluno is currently COO—was not even a distant glimmer on the dating horizon. While the app... View Details
Keywords: Julia Hanna
- 01 Jun 2024
- News
In My Humble Opinion: Career Change
Tanaka recommends information on company culture and priorities. “A lot of young people want to work for a company that shares the same values.” Breaking bread: A couple of times a year, Tanaka meets with other women business leaders to... View Details
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
listen to or act upon them. An introverted leader, on the other hand, is more likely to listen to and process the ideas of an eager team. But if an introverted leader is managing a bunch of passive followers, then a staff meeting may... View Details
Keywords: by Carmen Nobel
- 12 Sep 2012
- Working Paper Summaries