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  • 30 Aug 2018
  • Blog Post

My Difficult Decision to Leave Google for HBS

covered the main points. Then, we were introduced to a guest: the case protagonist and business owner. He told us that the most important priority in his business, hands down, had been to learn to talk to, energize, and View Details
  • Web

The Essential Porter - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative The Essential Porter The Essential Porter Michael... View Details
  • 05 Feb 2019
  • News

The First Five Years: Karan Shah (MBA 2016)

fashion quotient quickly!” How do you use what you learned at HBS in your work at PCL? “Given that my role involves working extensively in strategy and growth, what I learned in my classes on finance,... View Details
  • 05 Sep 2012
  • First Look

First Look: September 5

shared about 640 now-documented good practices. In 2007, the strategic importance of saving time in a decentralized organization through adoption of colleagues' good practices was put to a test. Should the knowledge management tools be... View Details
Keywords: Sean Silverthorne
  • Article

The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century

By: Leonard J. Kennedy, Patricia A. McCoy and Ethan S. Bernstein
After existing regulatory systems failed to prevent the recent financial crisis, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, a sweeping reform designed to alleviate the crisis and prevent its recurrence. Out of this Act, the Consumer... View Details
Keywords: Consumer Financial Protection Bureau; Dodd-Frank; CFPB; Financial Crisis; Reform; New Agency; Market-based Approach; Evidence-based Analysis; Innovative Technologies And Transparency Policies; BEST Practices; Government and Politics; Government Administration; Finance; Financial History; Law; Markets; Organizations; Organizational Design; Business and Government Relations; Balance and Stability; Strategy; Financial Services Industry; Banking Industry; United States
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  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

leaders of listed companies in Germany.1 Is Big Change always the right action to revitalize a dispirited organization? Could “Small C” retooling work better in some instances than an exhaustive, complete turnaround? What we’ve learned in... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • January 2013
  • Case

Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)

By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
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  • 04 Feb 2014
  • First Look

First Look: February 4

recent years, we have learned that applying standard formulae to corporate transformations is, at best, ineffective and, at worst, dangerous. What's needed is a new approach that enables executives to transform View Details
Keywords: Sean Silverthlorne
  • Web

Social Progress Imperative - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Affiliated Organizations... Affiliated View Details
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

The model requires a high level of trust. "In spite of the economics, organizations apparently are doing a poor job of building positive employee experiences, whether through trust or other means." We can put some numbers on this. In a... View Details
Keywords: by James Heskett
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

evaluation of submitted ideas. Methodology/Approach: The contest held in a hospital cardiac center invited all clinicians and support staff (n = 1,400) to participate. We used the 27-item Learning View Details
Keywords: Dina Gerdeman
  • 01 Nov 2021
  • Op-Ed

Team Success Starts with the Individual—and with Love

an unusual but immensely powerful approach to leadership that held promise far beyond the football field. To optimize performance, many leaders take the team or organization as the basic unit of analysis, seeking out processes and... View Details
Keywords: by Ranjay Gulati; Sports
  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

some kind of conspiratorial development that was imposed by manipulative entrepreneurs trying to make women feel a certain way. It was much more organic and part of a huge social transformation." Church And Capital One of the secrets... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • Web

Doing Business in a Divided World - Alumni

broader issues at hand: when and how should corporate leaders respond to societal crises? How can they best prepare their organizations to deal with urgent and often unpredictable calls for action from employees, customers, or other... View Details
  • Profile

Cait Haught

endowments and foundations. "I loved the job," Cait says. "I learned something new every day: capital markets, how to talk to clients, how to lead teams. They give you a lot of autonomy and responsibility; I managed a team... View Details
Keywords: Financial Services
  • 01 Sep 2023
  • News

Alumni and Faculty Books

flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to... View Details
  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details
Keywords: podcasts
  • 11 Apr 2024
  • News

Mission Control

relativity. Those interests led to degrees from the Technical University of Vienna and even some opportunities to work on projects at CERN, the European Organization for Nuclear Research. But his life plans took a sharp turn on a Tuscany... View Details
  • 07 Feb 2012
  • First Look

First Look: February 7

Historically, assembling a dataset might involve delving through annual reports or archives that had not previously been organized into a format ready for research: in some cases, surveying stores, factories, consumers, or workers, or in... View Details
Keywords: Sean Silverthorne