Publications

20 Oct 2015
First Look

October 20, 2015

Empirical Analysis of Mobile Money Agents in Africa By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the... View Details

Keywords: Sean Silverthorne

Web

Blog | Social Enterprise | Harvard Business School

I began my MBA with the goal of utilizing business practices for land management issues. Scouring... Mobility in the Motor City: My Summer at the City of Detroit Office of the Mayor Nikhil Patel 16 Aug 2018 Entering HBS I knew what my... View Details

Profile

Kam Phillips-Sadler

independently mobilizing college students to work with local students eager to learn about otherwise unfamiliar career choices. Expanding her own tool kit of skills Last year, Kam visited China as a Global Innovation Fellow. There, her... View Details

Fast Answer

Challenges and Opportunities in the Restaurant Industry

Internet as well as for keeping up with new trends, such as social networking and mobile marketing; LSEG Workspace - equity research from investment banks. Articles and News Articles on... View Details

23 Oct 2019
News

Future Tech Leaders Dive into New Program

a team project in the new MS/MBA: Engineering Sciences Program, offered jointly by HBS and the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS). With just three days to complete a prototype, Batt’s team created a connected device and View Details

Keywords: University Collaborations; MS/MBA

01 Sep 2004
News

Books

mobilize their organizations to prevent them. Seeing What’s Next by Clayton M. Christensen, Scott D. Anthony, and Erik A. Roth (Harvard Business School Press) Professor Christensen and his coauthors (both MBA ’01) present a framework for... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

30 Nov 2017
News

Happy Meals (Are Here Again)

got a high-tech upgrade. On a warm July day at a little past 11 a.m., as the early lunch crowd shuffles in, Karavites runs through the changes: digital menu boards, a mobile ordering system, a new delivery collaboration with UberEATS, and... View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

March 2018
Case

IBM: Watson and the Internet of Things

By: Rajiv Lal and Scott Johnson

IBM has recently launched a business unit devoted to the Internet of Things. The group's leadership team needs to figure out the best way to quickly scale its business in a fragmented and nascent market. View Details

Keywords: IBM; Internet Of Things; Watson; Artificial Intelligence; Internet and the Web; Applications and Software; Mobile and Wireless Technology; Growth and Development Strategy; Emerging Markets; AI and Machine Learning; Technology Industry

February 2001 (Revised August 2001)
Case

Dialpad Communications (A)

By: Alan D. MacCormack and Kerry Herman

Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California

22 Nov 2011
First Look

First Look: November 22

unavailable at this time. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/412057-PDF-ENG Sephora Direct: Investing in Social Media, Video, and Mobile Elie Ofek and Alison Berkley WagonfeldHarvard Business School Case 511-137... View Details

Keywords: Sean Silverthorne

March 2012 (Revised September 2012)
Case

INRIX

By: Lynda M. Applegate and Ryan Johnson

Since its founding in 2004, INRIX, a leading global provider of traffic information and driver services, had received four rounds of financing from leading venture capital (VC) firms and by 2012 had been cash flow positive for the past six quarters. Its founder, Bryan... View Details

Keywords: Entrepreneurship; Leadership; Business Growth and Maturation; Business Exit or Shutdown; Business Startups; Organizational Structure; Mobile and Wireless Technology; Competitive Strategy; Information Technology Industry; Service Industry; Washington (state, US)

December 1998
Case

Bell Atlantic and the Union City Schools (A): The Intelligent Network

By: Rosabeth M. Kanter and Ellen Pruyne

The first in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Provides an overview of the telecommunications industry in general and Bell Atlantic in particular, with special attention to... View Details

Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; New Jersey