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  • November 2024 (Revised May 2025)
  • Case

Indonesia Education Reform: Merdeka Belajar ('Emancipated Learning')

By: John Jong-Hyun Kim, Adina Wong, Nancy Hua Dai and Mary C. Sauer
This case is set in 2024 in Indonesia, as Nadiem Makarim, Minister of Education, Culture, Research, and Technology, reflects on his tenure as Minister shortly before stepping down. With the ambition to lift Indonesia out of the middle-income gap by raising K12 to... View Details
Keywords: Education; Change Management; Knowledge Dissemination; Government Administration; Leading Change; Innovation Strategy; Development Economics; Education Industry; Asia; Indonesia
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  • December 2016 (Revised April 2017)
  • Case

BASF: Co-Creating Innovation (A)

By: V. Kasturi Rangan, Emilie Billaud and Vincent Dessain
In 2016, BASF's chief executive officer and chief technology officer reflected on the co-creation innovation program started almost 18 months ago as part of BASF's 150th anniversary celebration. Five hundred project ideas had been created, of which 100 had already... View Details
Keywords: Sustainability; Knowledge Sharing; Innovation Strategy; Innovation and Management; Chemicals; Environmental Sustainability; Collaborative Innovation and Invention; Consumer Products Industry; Europe
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  • February 2007 (Revised May 2008)
  • Supplement

Bancaja: Developing Customer Intelligence (B)

In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's new strategy. Bancaja, a savings bank based in Valencia, Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it... View Details
Keywords: Customer Relationship Management; Credit Cards; Analytics and Data Science; Knowledge Use and Leverage; Marketing Strategy; Banking Industry; Spain
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  • 18 Oct 2011
  • First Look

First Look: October 18

characteristics of the waste-to-energy operation, the market characteristics for waste disposal and energy, and the mechanisms regulators use to encourage production of renewable energy, we determine the... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

directors as there has been on CEOs and managers,” he says. Boards are an essential factor in whether companies do well. “There are many examples of companies that had great strategies but were completely... View Details
Keywords: by Michael Blanding
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough knowledge of consumer... View Details
Keywords: by Nitin Nohria & Marty Leestma
  • 28 Mar 2011
  • Research & Ideas

Why Manufacturing Matters

manufacturing capabilities. Thompson: You talk about China having a national strategy for economic development. Does the United States need one? Shih: One of the issues in developing a national economic... View Details
Keywords: by Roger Thompson; Manufacturing
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

inventors, including knowledge spillovers and agglomeration and the concentration of spinoffs. This work investigates a possible antecedent of inventor mobility: regional... View Details
Keywords: Martha Lagace
  • 2023
  • Working Paper

Targeting, Personalization, and Engagement in an Agricultural Advisory Service

By: Susan Athey, Shawn Cole, Shanjukta Nath and Jessica Zhu
ICT is increasingly used to deliver customized information in developing countries. We examine whether individually targeting the timing of automated voice calls meaningfully increases engagement in an agricultural advisory service. We define, estimate, and... View Details
Keywords: Developing Countries and Economies; Knowledge Dissemination; Customization and Personalization; Performance Effectiveness
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  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

it is no longer enough for firms to be better or cheaper to gain competitive advantage. These new rules make it essential for companies to reexamine four fundamental aspects of their business to thrive in... View Details
Keywords: Dina Gerdeman
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

district's strategy to make the core more powerful. The other aspects of the framework are elements of the organization that must be brought into... View Details
Keywords: by Mallory Stark; Education
  • July 2005 (Revised April 2006)
  • Case

Carnival Cruise Lines

By: Lynda M. Applegate, Robert Kwortnik and Gabriele Piccoli
Highlights the potential value of customer data and the choices and challenges the firm faces when attempting to capture this value. Carnival collects a significant amount of individual-level behavioral and demographic customer data. Senior management must now decide... View Details
Keywords: Consumer Behavior; Demographics; Customer Relationship Management; Knowledge Use and Leverage; Performance Improvement; Business Strategy; Travel Industry; Tourism Industry
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  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

also points out that the locational agenda for companies has broadened: they need to focus not just on choosing the right location, but on developing their strategies to leverage the locations in which they are present and on investing in... View Details
Keywords: Martha Lagace
  • 10 Feb 2021
  • Blog Post

What You Can Do to Create an Anti-Racist Organization

conversations around social justice. She couples her artistic talent with deep knowledge of how to educate and connect with people, skills she built as a dance and sociology major at Duke University and in... View Details
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

volume may lead to productivity improvement, little is known about how this shift toward outsourcing influences learning by providers of outsourced services. When producing output, the content of the View Details
Keywords: Sean Silverthorne
  • 30 Jun 2008
  • Research & Ideas

Rethinking Retirement Planning

to be known as the Black-Scholes option pricing model. "Don't misunderstand me—getting some education about your financial affairs is a good idea, just as having some understanding of your medical needs is a good idea," Merton... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 01 Sep 2017
  • News

Inbox: From Das’s Desk

strategy of continuous education and continuous engagement to serve you through the many different phases of your career and life. How will we do that? By evolving the toolkit... View Details
Keywords: Das Narayandas; HBX; Colleges, Universities, and Professional Schools; Educational Services; Business Schools & Computer & Management Training; Educational Services
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

Summing Up Can Managers Afford to Ignore Predictions in Planning? There is a healthy skepticism when it comes to the reliability of predictions as a basis for planning. Donald Kortalon, commenting on this month's column, cites a number... View Details
Keywords: by James Heskett
  • 29 May 2008
  • Research & Ideas

Global Change in the Built Environment

away with? We had sessions on innovation, real estate derivatives, the history of housing crises, trade deficits, the global economy, business ethics, stem cell research, and China's role in the new world economy. The link between them is... View Details
Keywords: by Arthur Segel; Construction; Real Estate