Publications

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January 2015
Article

Competing with Privacy

By: Ramon Casadesus-Masanell and Andres Hervas-Drane

We analyze the implications of consumer privacy for competition in the marketplace. We consider a market where firms set prices and disclosure levels for consumer information, and consumers observe both before deciding which firm to patronize and how much information... View Details

Keywords: Information Acquisition; Information Disclosure; Online Privacy; Privacy Regulation; Information; Rights; Internet and the Web; Competition; Internet and the Web; Corporate Disclosure; Ethics; Knowledge Acquisition

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01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

In their HBS working paper "Overcoming the 'Silent Killers' to Strategy Implementation and Organizational Learning," HBS professor Michael Beer and Russell A. Eisenstat, president of the Center for... View Details

Keywords: Judith A. Ross

23 Dec 2014
First Look

First Look: December 23

even "victory speech" about why saying "yes" to the deal you want is smart and in the other side's interests; f) constructive actions at the bargaining table informed by knowledge of the... View Details

Keywords: Carmen Nobel

06 Feb 2007
First Look

First Look: February 6, 2007

inventors, including knowledge spillovers and agglomeration and the concentration of spinoffs. This work investigates a possible antecedent of inventor mobility: regional... View Details

Keywords: Martha Lagace

07 Feb 2017
First Look

First Look at New Research: February 7

explores how the nature of risk itself has changed over time. It highlights key aspects that have shaped the evolving industry, including shifts in risk engineering and risk management, the development View Details

Keywords: Sean Silverthorne

01 Dec 2014
News

Alumni and Faculty Books for December 2014

those business aspects where agility is most crucial—where the business environment is changing fast—and which elements have the greatest impact on customers’ decisions. She then shows how to master three View Details

01 Jun 2013
News

Minding The Gap

from college than middle-class and affluent kids. PELP demonstrates the immediate impact of a class gift. Funded by the 40th Reunion gift from the HBS Class of 1963, PELP was launched in 2003 to see if HBS... View Details

Keywords: Deborah Blagg; Blagg, Deborah; Colleges, Universities, and Professional Schools; Educational Services; Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services

October 1987 (Revised October 1998)
Case

CVD, Inc. vs. A.S. Markham Corp. (A)

Describes the legal odyssey of two engineers who left their old employer to start a company that was directly competitive. The issues include employment contracts, technology licenses, antitrust, trade secrets, and confidential information. Provides a good opportunity... View Details

Keywords: Business Strategy; Human Resources; Contracts; Knowledge Use and Leverage; Intellectual Property; Ethics; Legal Liability; Business Startups; Monopoly

19 Jan 2010
Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I lead in a crisis? What roles does the Board play? What are the... View Details

Keywords: by Staff

02 Jul 2014
Blog Post

Connecting Fashion & Technology at Kate Spade

April was filled with introductory calls and various trips to New York City and San Francisco. In the end, my interview with the Senior Director of Product Strategy here at the Kate Spade company went... View Details

Keywords: Technology; Consumer Products / Retail

Career Coach

Betsy Edwards

working with individuals on all aspects of the job search process and at every stage. She combines her years of coaching experience and industry expertise with her practical... View Details

Keywords: Education; Fintech; Financial Services (All); Impact Investing; Financial Services (All); Government; Health Care; Social Enterprise

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

it is no longer enough for firms to be better or cheaper to gain competitive advantage. These new rules make it essential for companies to reexamine four fundamental aspects of their business to thrive in... View Details

Keywords: Dina Gerdeman

November 2024 (Revised May 2025)
Case

Indonesia Education Reform: Merdeka Belajar ('Emancipated Learning')

By: John Jong-Hyun Kim, Adina Wong, Nancy Hua Dai and Mary C. Sauer

This case is set in 2024 in Indonesia, as Nadiem Makarim, Minister of Education, Culture, Research, and Technology, reflects on his tenure as Minister shortly before stepping down. With the ambition to lift Indonesia out of the middle-income gap by raising K12 to... View Details

Keywords: Education; Change Management; Knowledge Dissemination; Government Administration; Leading Change; Innovation Strategy; Development Economics; Education Industry; Asia; Indonesia

31 Mar 2002
Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

definition, competency-based strategies are dependent on people: Scarce knowledge and expertise drive new-product development, and personal relationships with key clients are at the core View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

December 2016 (Revised April 2017)
Case

BASF: Co-Creating Innovation (A)

By: V. Kasturi Rangan, Emilie Billaud and Vincent Dessain

In 2016, BASF's chief executive officer and chief technology officer reflected on the co-creation innovation program started almost 18 months ago as part of BASF's 150th anniversary celebration. Five hundred project ideas had been created, of which 100 had already... View Details

Keywords: Sustainability; Knowledge Sharing; Innovation Strategy; Innovation and Management; Chemicals; Environmental Sustainability; Collaborative Innovation and Invention; Consumer Products Industry; Europe

December 2001
Case

Qwest Communications International Inc.

By: Thomas R. Eisenmann and Christopher Hackett

Describes the evolution of Qwest from a small fiber-optic construction firm in 1996 to a global telecommunications giant in 2001. Focuses on Qwest's pivotal acquisition of "Baby Bell" US West, a regional Bell operating company many times Qwest's size. Discusses the... View Details

Keywords: Mergers and Acquisitions; Asset Pricing; Business History; Knowledge Use and Leverage; Organizational Culture; Partners and Partnerships; Vertical Integration; Telecommunications Industry