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  • 2012
  • Article

Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank

By: B. Staats and F. Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design-related strategies for accomplishing this goal: specialization to capture the benefits of repetition... View Details
Keywords: Motivation; Productivity; Specialization; Variety; Work Fragmentation; Boundaries; Performance Productivity; Organizations; Research; Strategy; Motivation and Incentives; Opportunities; Market Transactions; Resource Allocation; Performance; Goals and Objectives; Learning
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  • 13 Aug 2021
  • Blog Post

Exploring Racial Justice with the Scaling Minority Businesses Course

solve them. As a result, we need to build pathways to align resources more effectively and achieve more just outcomes. All this can be facilitated by those who can work at the intersection of these sectors and are able to navigate and align View Details
  • January 2015 (Revised July 2019)
  • Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • 06 Oct 2009
  • First Look

First Look: October 6

positive externalities for the host country? The evidence so far is mixed varying from beneficial to detrimental effects of foreign direct investment (FDI) on growth, with many studies that find no effect. In order to provide an... View Details
Keywords: Martha Lagace
  • 2022
  • Article

How to Choose a Default

By: John Beshears, Richard T. Mason and Shlomo Benartzi
We have developed a model for setting a default when a population is choosing among ordered choices—that is, ones listed in ascending or descending order. A company, for instance, might want to set a default contribution rate that will increase employees’ average... View Details
Keywords: Nudge; Choice Architecture; Behavioral Economics; Behavioral Science; Default; Savings; Decision Choices and Conditions; Behavior; Motivation and Incentives
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  • 22 Mar 2016
  • First Look

March 22, 2016

that academic institutions can encourage more relevant research, focusing on journals, professional societies, and doctoral programs. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50798 Incentives View Details
Keywords: Sean Silverthorne
  • July 2012
  • Case

Johannes Linden: Managing the Global Executive Committee

By: Linda A. Hill and Mark Rennella
Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its revenue projections and bonus targets for the upcoming year, Linden shares some good news with his leadership team, the... View Details
Keywords: Leadership Style; Groups and Teams; Organizational Culture; Management Style; Motivation and Incentives; Power and Influence; Multinational Firms and Management; Manufacturing Industry; Consumer Products Industry; Switzerland
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  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

this period, Xerox's Palo Alto Research Center (PARC) delivered some important technologies for the corporation. One of the most critical inventions was laser printing for Xerox's printers and copiers, an... View Details
Keywords: by Henry Chesbrough
  • January 2011 (Revised March 2011)
  • Case

Development and Promotion at North Atlantic Hospital

By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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  • 07 Jul 2009
  • First Look

First Look: July 7

Career penalties for failing to meet the analyst consensus estimate are no different for firms where forecasting earnings is harder. Moreover, such penalties have increased in the post-SOX period. Our... View Details
Keywords: Martha Lagace
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

offering returnees benefits such as tax breaks and permanent residency for family members. In 2011, TalentCorp took over administration of the REP, and through adjustments to incentives and application... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

up providing the inspiration for his next business opportunity: a tech business that put “justice-involved” individuals to work. “Tech startups are so concentrated in a small number of places with a small number of types of people, so... View Details
Keywords: by Avery Forman; Employment
  • 12 May 2015
  • Blog Post

"Every Day at HBS is a Gift"

method derives most of its value from learning from your peers The general management curriculum means almost everyone is going to have at least one class they find easy and at least one class they struggle with, so there’s an incentive... View Details
  • May 2013
  • Article

Sweatshop Labor Is Wrong Unless the Shoes Are Cute: Cognition Can Both Hurt and Help Motivated Moral Reasoning

By: Neeru Paharia, Kathleen Vohs and Rohit Deshpandé
The present research investigated the dual role of cognition as either an enabler of moral reasoning or self-interested motivated reasoning for endorsing sweatshop labor. Experiment 1A showed motivated reasoning: participants were more likely to endorse the use of... View Details
Keywords: Moral Sensibility; Motivation and Incentives; Working Conditions; Cognition and Thinking
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  • 18 May 2009
  • Research & Ideas

The Unseen Link Between Savings and National Growth

particularly in developing, technology-poor countries. Harvard Business School professor Diego Comin teamed with Harvard University's Philippe Aghion and Brown University's Peter Howitt to research the issue and write the working paper "When Does Domestic Savings... View Details
Keywords: by Sarah Jane Gilbert
  • 24 May 2021
  • Blog Post

Rebekah Emanuel: Host of Season 3 of the Climate Rising Podcast

to bring a solution to scale or not. That was one of the topics that emerged as an extremely potent theme: it just kept on surfacing as transformative for leaders in wildly different sectors – both unlocking opportunities and sometimes... View Details
  • October 2009
  • Simulation

Strategy Simulation: Competitive Dynamics and Wintel

By: Ramon Casadesus-Masanell
In this online simulation students study the dynamics of cooperation and competition between two markedly different businesses that both rely on the flow of PC sales. Playing the role of Microsoft or Intel, students determine product release schedules and pricing, as... View Details
Keywords: Competitive Strategy; Cooperation; Motivation and Incentives; Negotiation; Software; Computer Industry
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  • May 2011 (Revised March 2012)
  • Supplement

Global Knowledge Management at Danone (C)

By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
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  • 26 Jun 2012
  • First Look

First Look: June 26

interdisciplinary, with economists and business historians joining together to confront theory with empirical evidence. Publisher's Link: http://www.routledge.com/books/details/9780415532716/   Working PapersNo Margin, No Mission? A Field Experiment on View Details
Keywords: Sean Silverthorne
  • 24 Jul 2000
  • Research & Ideas

Linking the Globe: The Role of Media and Communications

companies. For years, he said, the media industry has operated in a very fragmented economic structure that gave an individual company "a perverse incentive to defend its territory instead of attacking... View Details
Keywords: by Kenneth Liss; Information; Publishing; Journalism & News; Media & Broadcasting