Global Operations - Publications - Faculty & Research

08 Jan 2019
First Look

New Research and Ideas, January 8, 2019

November 20, 2018 Journal of the American College of Cardiology Operational Efficiency and Effective Management in the Catheterization Laboratory By: Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia Abstract—Operational efficiency... View Details

Keywords: Dina Gerdeman

20 Sep 2011
First Look

First Look: September 20

PublicationsSpanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment Authors:Juan Alcácer and Paul Ingram Publication:American Journal of Sociology (forthcoming). Abstract Global... View Details

Keywords: Sean Silverthorne

December 2012 (Revised August 2013)
Case

Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV)

By: Ray A. Goldberg and Lorin A. Fries

Corporate Head of Agriculture Hans Jöhr's mind raced in anticipation of the executive board meeting that afternoon. Jöhr recognized the meeting as a key opportunity to strategize far into the future, reexamining how his team's efforts in sustainable agricultural... View Details

Keywords: Agribusiness; Value Creation; Quality; Supply Chain Management; Social Issues; Environmental Sustainability; Problems and Challenges; Growth and Development Strategy; Agriculture and Agribusiness Industry; Health Industry

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04 Jun 2013
First Look

First Look: June 4

Edelman, Benjamin, and Stephen M. Ryan Abstract—Every device connected to the global Internet needs a numeric identifier, an "Internet Protocol" address ("IP address"). The Internet's continued growth presents a... View Details

Keywords: Sean Silverthorne

Profile

Sergio Velasquez-Terjesen

out, he embraced the oil and gas industry because "it offered excitement, good pay, plus opportunities for international travel—I wanted to explore connections in the larger global community." At ConocoPhillips, Sergio not only... View Details

Keywords: Manufacturing/Energy; Consulting

Web

Entrepreneurial Management Awards & Honors - Faculty & Research

Cohen : Winner of the 2022 International Powerlifting Federation (IPF) Master's World Powerlifting Competition Championship (83kg). Lauren H. Cohen : Winner of the 2022 Best Paper Award on Finance in Management Science from the Finance Section of the Institute for... View Details

25 Aug 2014
News

Jonathan M. Nelson, MBA 1983

successful companies. While Nelson tries to keep a low profile, Providence, with offices around the world, competes with larger, global firms. With the success of the firm and $40 billion under management, staying under the radar isn’t as... View Details

Keywords: Susan Young

05 Nov 2019
News

Alumnus Named McDonald’s CEO

included a rekindling customer interest by refocusing on convenience. “There was a latent love for the brand,” Kempczinski told the Bulletin. “We had just been underdelivering on what their expectations were.” In an interview with the Wall Street Journal, Kempczinksi... View Details

Keywords: Food Services and Drinking Places; Hospitality

Web

Frequently Asked Questions | HBS Online

This change reflects HBS Online’s commitment to providing a modern, tech-forward experience that meets our global community’s evolving needs. Key benefits include: Greater reliability : Tracked shipping ensures your printed certificate... View Details

March 2025 (Revised June 2025)
Case

Designing the Future of Work: Atlassian's Distributed Work Practices

By: Ashley Whillans and Gabriel Rondón Ichikawa

In early 2020, the software company Atlassian made a bold commitment: employees could work from anywhere—forever. While many tech peers reversed course on remote work, Atlassian worked to optimize their fully distributed model across 13 countries. This case follows... View Details

Keywords: Transformation; Working Conditions; Management Practices and Processes; Product Development; Organizational Culture; Business Strategy; Employees; Technology Industry

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10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

[This is the fifth installment in a monthly series on management issues in the time of COVID-19.] We have asked approximately 600 CEOs to share with us the most pressing challenges that are keeping them awake at night in the midst of the View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

06 Nov 2018
Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

with lower construction costs after many Japanese recoiled at its projected $2.7 billion price tag. "Hosting the Olympics, especially the larger Summer Games, is a globally recognized initiative for nation-branding via big... View Details

Keywords: by Julia Hanna; Sports

01 Dec 2022
News

Full Court Press

didn’t exist before.” Growing basketball on the continent entails addressing the logistics and marketing challenges inherent in trying to scale any operation across 54 countries. It also poses a deep cultural challenge—the kind where the... View Details

Keywords: Dan Morrell

April 2010
Case

A Giant Among Women

By: Willy C. Shih, Ethan S Bernstein, Maly Hout Bernstein, Jyun-Cheng Wang and Yi-Ling Wei

Few CEOs successfully manage the evolution of their companies from OEM outsourcer to branded manufacturer to expert consumer marketer as well as Tony Lo, CEO of Giant Manufacturing Co. Ltd., now the largest bicycle manufacturer in the world. In the mid-1980s, Giant... View Details

Keywords: Consumer Behavior; Customer Focus and Relationships; Global Strategy; Gender; Customer Satisfaction; Product Development; Bicycle Industry; Taiwan

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01 Dec 2022
News

Future Vision

teach by the case method in new and different modalities. These were huge lifts for our IT and operations teams and for our faculty and students, and we failed fast (and often) many times before we were satisfied. But we also learned a... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

22 May 2018
First Look

New Research and Ideas, May 22, 2018

exit, output, and R&D. Taxing the continued operation of incumbents can lead to sizable gains (of the order of 1.4% improvement in welfare) by encouraging exit of less productive firms and freeing up skilled labor to be used for... View Details

Keywords: Dina Gerdeman

08 Oct 2013
First Look

First Look: October 8

disruption, the authors offer three scenarios for the future of consulting. Publisher's link: http://hbr.org/2013/10/consulting-on-the-cusp-of-disruption/ar/1 August 2013 Manufacturing & Service Operations Management Sustainable View Details

Keywords: Sean Silverthorne

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

With global markets in turmoil over the last several weeks, leaders throughout the world are starting to think about how they should respond if confronted with an economic downturn. Yet what do we know about how leaders decide what to do... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

24 Jan 2012
First Look

First Look: Jan. 24

principally through units called practices. Macro structural choices define and promote development of the practice portfolio. Publisher's Link: http://ukcatalogue.oup.com/product/9780199235049.do Language Matters: Status Loss & Achieved Status Distinctions in... View Details

Keywords: Sean Silverthorne

March 2017
Case

Cantel Medical

By: John R. Wells and Gabriel Ellsworth

Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details