Publications

February 2025 (Revised April 2025)
Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort

In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details

Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States

August 2013 (Revised January 2016)
Case

Sustainability at Siemens

By: V. Kasturi Rangan, Amy C. Edmondson, Daniela Beyersdorfer and Emer Moloney

Describes sustainability efforts at Siemens since arrival of Chief Sustainability Officer, Barbara Kux, in 2008. Asks students to evaluate success of those efforts and outline what the company should do going forward. View Details

Keywords: Corporate Sustainability; Energy Efficiency; Organizational Change and Adaptation; Change Management; Supply Chain Management; Corporate Social Responsibility and Impact; Energy Conservation; Environmental Sustainability; Gender; Electronics Industry

May 1990 (Revised December 1998)
Case

Technology Transfer at a Defense Contractor (Abridged)

By: Linda A. Hill

Covers the same material concerning the specific transfer of technology as described in the longer version but summarizes the environmental and organizational context of the transfer. Most appropriate when the instructor wishes to focus on the action questions. View Details

Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects

Find at Harvard

01 Sep 2004
News

Hollywood Story

based on Goldman Sachs, The Deal tells the story of Tom Grover (Christian Slater), a young investment banker who agrees to manage a Russian oil company deal that promises to alleviate a severe energy crisis gripping the United States. But... View Details

Keywords: Margie Kelley; Motion Picture and Sound Recording Industries; Information

01 Sep 2015
News

Ink

and managed to realize this joint value; and each participant must earn a sufficient return to justify the investment. The second element—managing complex collections of people, products, and partners—presents a formidable challenge for... View Details

01 Mar 2015
News

The Next Big Swing

Oscar-nominated 2011 adaption of Michael Lewis’s Moneyball. But well before baseball stats went Hollywood, Tippett was quietly turning industry heads with something decidedly less flashy: a graphics-light, stat-heavy computer baseball... View Details

Keywords: Andrew Clark; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Management, Scientific, and Technical Consulting Services; Professional Services; Data Processing, Hosting, and Related Services; Information

July 1998 (Revised March 2000)
Case

Champion International

By: Michael Beer and James Weber

Richard Olson, a long-tenured employee, was named CEO of Champion in 1996. Champion had been conducting an organizational transformation since the early 1980s that could be considered successful on most operational and social measures. However, due to industry... View Details

Keywords: Change Management; Transformation; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Design

Find at Harvard

16 Aug 2022
News

As Climate Risk Grows, So Will Costs for Small Businesses

01 Oct 2000
News

After the Revolution: Putting the Internet in Perspective

Microsoft and Cisco, Nolan said the mature business model of a hierarchical organizational structure with a "make-and-sell" strategy can't be adapted to the virtual, information-enabled world of dot-coms. There, the real-time speed,... View Details

Keywords: Margie Kelley

November 2023
Supplement

'Care in Every Drop': Ayala Corporation and Manila Water (B)

By: Debora L. Spar, Paul Healy, Tricia Peralta and Julia Comeau

Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala’s subsidiary, Manila Water, took control of... View Details

Keywords: Family Business; Economic Growth; Social Entrepreneurship; Climate Change; Natural Resources; Crisis Management; Failure; Privatization; Social Issues; Urban Development; Adaptation; Infrastructure; Utilities Industry; Philippines

October 2015
Supplement

The National Geographic Society (B)

By: David A. Garvin

This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st... View Details

Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry; Media and Broadcasting Industry

March 2008 (Revised March 2009)
Case

The Home Depot, Inc.

For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and store operations were all decentralized. When the company hit $45 billion in sales, many believed that a more disciplined approach... View Details

Keywords: Customer Focus and Relationships; Profit; Leading Change; Six Sigma; Service Operations; Business Processes; Organizational Change and Adaptation; Organizational Culture; Retail Industry

1999
Chapter

The Knowledge-Based Organization: A Managerial Revolution

By: C. A. Bartlett

Keywords: Knowledge Management; Knowledge Use and Leverage; Competitive Advantage; Change Management; Organizational Change and Adaptation

22 Feb 2022
News

March 2022 Alumni and Faculty Books

for success while avoiding common traps. Filled with practical examples, this book will help you prepare and manage your job search; build your network to be an exponential multiplier for you; be ready when you meet recruiting teams; and... View Details

06 Dec 2021
News

Leadership in the Digital Age

conversation was the urgency of adapting to this new era, even when that change is daunting. “It’s easier if you’re a startup,” Larizadeh Duggan says, “but if your company is 30, 40, 50, 100 years old—or in my case, 300 years old—that... View Details

Keywords: April White

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

Saga.” Zacconi had only a few days left to decide what to reply to Activision Blizzard, one of the largest video game publishers in the world, which had offered to acquire King for almost $6 billion. King had already managed to... View Details

Keywords: Sean Silverthorne

19 Dec 2012
Research & Ideas

How to be Extremely Productive

having everyone come together on a way it can get done by a mutually agreed deadline. Q: On the subject of management styles, you write about the wisdom of adapting your personal style to that of your boss.... View Details

Keywords: by Deborah Blagg

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

make the first move. Health care institutions must lead the charge by updating technologies and internal incentive structures to protect providers and patients now and in the future. Susanna Gallani is the Tai Family Associate Professor of Business Administration in... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

July 2024 (Revised September 2024)
Case

Shell’s Balancing Act: Resource Allocation and the Green Transition (Abridged)

By: David Collis and Haisley Wert

In mid-2023, amid pressure from climate change activists, shareholder activists, and confronting enormous uncertainty about the future demand for and price of fossil fuels, new Shell CEO Wael Sawan (Harvard MBA 2003) announced a change in strategy for the U.K. oil... View Details

Keywords: Oil ＆ Gas; Renewables; Forecasting Demand; Strategy; Energy; Climate Change; Resource Allocation; Corporate Strategy; Investment Activism; Organizational Change and Adaptation; Organizational Culture; Energy Industry