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  • All HBS Web  (6,321)
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  • All HBS Web  (6,321)
    • People  (21)
    • News  (1,338)
    • Research  (3,827)
    • Events  (19)
    • Multimedia  (30)
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  • 2012
  • Working Paper

No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events

By: Jiao Luo, Stephan Meier and Felix Oberholzer-Gee
One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that they build up a reservoir of public good will, shielding companies in times of trouble. In this paper, we test the view that CSR provides protection from public ire by... View Details
Keywords: Corporate Social Responsibility and Impact; Crisis Management; Media; Newspapers; Business and Community Relations; Corporate Strategy
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Luo, Jiao, Stephan Meier, and Felix Oberholzer-Gee. "No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events." Harvard Business School Working Paper, No. 12-091, April 2012.
  • 30 Mar 2023
  • Blog Post

Breaking Barriers and Building Community: Get to Know the HBS Women’s Student Association (WSA)

personally. Our mission is to connect, empower, and celebrate the next generation of women leaders. We feel it's our responsibility to ensure the women in our campus community have the resources and allies they need to thrive, both as HBS... View Details
  • March 2014 (Revised October 2014)
  • Teaching Note

ISS A/S: The Buyout

By: Lucy White and Carsten Bienz
Provides the opportunity to value a leveraged buyout; and to examine the nature and extent of a company's responsibilities to its bondholders. Here, the context is a "going private" transaction in Europe, where the financing plan called for the addition to the... View Details
Keywords: LBO; Private Equity; Contracts; Global Business; International Business; Finance; Ethics; Law; Service Industry; Europe
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White, Lucy, and Carsten Bienz. "ISS A/S: The Buyout." Harvard Business School Teaching Note 214-066, March 2014. (Revised October 2014.)
  • February 2014 (Revised October 2014)
  • Case

ISS A/S: The Buyout

By: Clayton Rose, Carsten Bienz and Lucy White
Provides the opportunity to value a leveraged buy-out; and to examine the nature and extent of a company's responsibilities to its bondholders. Here, the context is a "going private" transaction in Europe, where the financing plan called for the addition to the... View Details
Keywords: LBO; Private Equity; Contracts; Global Business; International Business; Finance; Ethics; Law; Service Industry; Europe
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Rose, Clayton, Carsten Bienz, and Lucy White. "ISS A/S: The Buyout." Harvard Business School Case 214-027, February 2014. (Revised October 2014.)

    Peter Tufano

    Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

    Keywords: investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry
    • 2024
    • Chapter

    Corporations as the Central Institutions of Society

    By: Joseph L. Badaracco
    Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details
    Keywords: Trends; Business and Government Relations; Organizations; Power and Influence; Society
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    Badaracco, Joseph L. "Corporations as the Central Institutions of Society." Chap. 4 in Justifying Next Stage Capitalism: Exploring a Hopeful Future, edited by Michel Dion and Moses Pava, 87–106. Springer, 2024.
    • 2022
    • Working Paper

    Markups to Financial Intermediation in Foreign Exchange Markets

    By: Jonathan Wallen
    On average from 2013 to 2020, foreign asset managers in net sold forward 1.1 trillion U.S. dollars. This forward sale of dollars hedges the currency mismatch of foreign investment in U.S. dollar assets. By accommodating this demand, U.S. and European banks earn an... View Details
    Keywords: Foreign Exchange; Financial Intermediation; Arbitrage; Market Power; Regulations; Currency; Assets; Interest Rates; Banking Industry
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    Wallen, Jonathan. "Markups to Financial Intermediation in Foreign Exchange Markets." Working Paper, March 2022.
    • Forthcoming
    • Article

    Comparing the Value of Perceived Human Versus AI-Generated Empathy

    By: Matan Rubin, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg and Anat Perry
    Artificial intelligence (AI) and specifically large language models demonstrate remarkable social–emotional abilities, which may improve human–AI interactions and AI’s emotional support capabilities. However, it remains unclear whether empathy, encompassing... View Details
    Keywords: AI and Machine Learning; Emotions; Perception; Interpersonal Communication
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    Rubin, Matan, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg, and Anat Perry. "Comparing the Value of Perceived Human Versus AI-Generated Empathy." Nature Human Behaviour (forthcoming). (Pre-published online June 30, 2025.)
    • August 2018 (Revised June 2025)
    • Case

    Facebook—Can Ethics Scale in the Digital Age?

    By: George A. Riedel and Carin-Isabel Knoop
    Since its founding in 2004, Facebook has built a phenomenally successful business at global scale to become the fifth most valuable public company in the world. The revelation of Cambridge Analytica events in March 2018, where 78 million users' information was leaked... View Details
    Keywords: Facebook; Ethics; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Trust; Business Model; Corporate Accountability; Social Media
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    Riedel, George A., and Carin-Isabel Knoop. "Facebook—Can Ethics Scale in the Digital Age?" Harvard Business School Case 319-030, August 2018. (Revised June 2025.)
    • 22 Dec 2020
    • Cold Call Podcast

    Dove: Maintaining a Brand with Purpose

    • 2013
    • Working Paper

    Who Is Governing Whom? Executives, Governance and the Structure of Generosity in Large U.S. Firms

    By: Christopher Marquis and Matthew Lee
    We examine how organizational structure influences strategies over which corporate leaders have significant discretion. Corporate philanthropy is our setting to study how a differentiated structural element—the corporate foundation—constrains the influence of... View Details
    Keywords: Philanthropy and Charitable Giving; Corporate Governance; Governing and Advisory Boards; Leadership; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Structure; Corporate Strategy; United States
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    Marquis, Christopher, and Matthew Lee. "Who Is Governing Whom? Executives, Governance and the Structure of Generosity in Large U.S. Firms." Harvard Business School Working Paper, No. 11-121, May 2011.
    • June 2011 (Revised February 2013)
    • Case

    Mandatory Environmental, Social, and Governance Disclosure in the European Union

    By: George Serafeim
    In 2011, the European Commission was deciding on how to best modify the existing European Union policy on corporate disclosure of environmental, social, and governance (ESG) information. Previous directives had recommended that European companies report ESG... View Details
    Keywords: Integrated Corporate Reporting; Corporate Strategy; Corporate Disclosure; Environmental Accounting; Competitive Strategy; International Accounting; Financial Reporting; Corporate Social Responsibility and Impact; Governing Rules, Regulations, and Reforms; Debates; Europe
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    Eccles, Robert G., George Serafeim, and Phillip Andrews. "Mandatory Environmental, Social, and Governance Disclosure in the European Union." Harvard Business School Case 111-120, June 2011. (Revised February 2013.)
    • 22 Oct 2018
    • HBS Seminar

    Abhinav Gupta, Foster School of Business, University of Washington

    • May 2015
    • Article

    What Are We Meeting For? The Consequences of Private Meetings with Investors

    By: David H. Solomon and Eugene F. Soltes
    Regulation Fair Disclosure was passed in 2000 in response to the concern that certain investors were gaining selective access to privileged firm information. In spite of the passage of this regulation, some investors continue to meet privately with executives. Using a... View Details
    Keywords: Conferences; Decision Making; Investment
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    Solomon, David H., and Eugene F. Soltes. "What Are We Meeting For? The Consequences of Private Meetings with Investors." Journal of Law & Economics 58, no. 2 (May 2015): 325–355.
    • June 2023
    • Article

    Are You Listening to Me? The Negative Link between Extraversion and Perceived Listening

    By: Francis J Flynn, Hanne Collins and Julian Zlatev
    Extraverts are often characterized as highly social individuals who are highly invested in their interpersonal interactions. We propose that extraverts' interaction partners hold a different view-that extraverts are highly social, but not highly invested. Across six... View Details
    Keywords: Extraversion; Listening; Self-monitoring; Sociability; Interaction; Interpersonal Communication; Perception
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    Flynn, Francis J., Hanne Collins, and Julian Zlatev. "Are You Listening to Me? The Negative Link between Extraversion and Perceived Listening." Personality and Social Psychology Bulletin 49, no. 6 (June 2023): 837–851.
    • February 2022
    • Case

    Business Roundtable 2019 Statement: A New Paradigm or Business as Usual?

    By: Charles C.Y. Wang and Amram Migdal
    This note focuses on the antecedents of, reactions to, and clarifications about The Business Roundtable’s August 19, 2019, “Statement on the Purpose of a Corporation.” The note includes background information on corporate governance as practiced in the United States in... View Details
    Keywords: Corporate Accountability; Corporate Governance; Business History; Mission and Purpose; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; United States
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    Wang, Charles C.Y., and Amram Migdal. "Business Roundtable 2019 Statement: A New Paradigm or Business as Usual?" Harvard Business School Case 122-023, February 2022.
    • February 2007 (Revised April 2007)
    • Case

    Banca Regional Andino: Facing the Globalization of Microfinance

    By: Michael Chu and Jean Hazell
    Three leading Latin American microfinance banks join forces to face the new challenges of globalization, competition, and politics while common shareholder ACCION investments considers its options. From an initial project to share costs in the revamping of their IT... View Details
    Keywords: History; Microfinance; Competitive Strategy; Globalization; Problems and Challenges; Growth and Development; Bolivia; Ecuador; Peru
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    Chu, Michael, and Jean Hazell. "Banca Regional Andino: Facing the Globalization of Microfinance." Harvard Business School Case 307-060, February 2007. (Revised April 2007.)
    • 10 Jan 2017
    • News

    The Risk And Opportunity For America's Corporate Pension Plans

    • 2011
    • Chapter

    Changing Identity, Changing Language

    By: Kathleen L. McGinn and Jeffrey T. Polzer
    Environmental jolts and shifting membership challenge a group's efficacy and survival. Group identity is critical for a shared interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's... View Details
    Keywords: Change; Spoken Communication; Performance Efficiency; Problems and Challenges; Safety; Identity; California
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    McGinn, Kathleen L., and Jeffrey T. Polzer. "Changing Identity, Changing Language." In Advances in Group Processes. Vol. 28, edited by Shane R. Thye and Edward Lawler, 125–145. Bingley, UK: Emerald Group Publishing, 2011.
    • 27 Feb 2019
    • HBS Seminar

    David Robinson, Fuqua School of Business at Duke University

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