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Show Results For
- All HBS Web
(2,948)
- People (4)
- News (692)
- Research (1,704)
- Events (21)
- Multimedia (31)
- Faculty Publications (991)
- 26 Jun 2012
- First Look
First Look: June 26
On the flip side, we observe mobility costs accruing to professionals in workgroups with higher proportions of same-sex and same-race peers. Qualitative data offer insights into the social identification processes underlying demographic similarity effects on turnover... View Details
Keywords: Sean Silverthorne
- Web
Women at HBS - Alumni
Programs & Events Programs & Events Women at HBS Women at HBS Related resources W50 Summit In Their Own Words Since 2013––the 50th anniversary of women being admitted to the full-time MBA program––the School has undertaken a wide range of efforts to View Details
- June 2018
- Article
Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged
By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
- 2014
- Working Paper
The Unfairness Trap: A Key Missing Factor in the Economic Theory of Discrimination
By: Jordan I. Siegel, Naomi Kodama and Hanna Halaburda
Prior evidence linking increased female representation in management to corporate performance has been surprisingly mixed, due in part to data limitations and methodological difficulties, and possibly to omission of a fairness factor in the economic theory of... View Details
Siegel, Jordan I., Naomi Kodama, and Hanna Halaburda. "The Unfairness Trap: A Key Missing Factor in the Economic Theory of Discrimination." Harvard Business School Working Paper, No. 13-082, March 2013. (Revised January 2014, June 2014.)
- Article
The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century
By: Leonard J. Kennedy, Patricia A. McCoy and Ethan S. Bernstein
After existing regulatory systems failed to prevent the recent financial crisis, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, a sweeping reform designed to alleviate the crisis and prevent its recurrence. Out of this Act, the Consumer... View Details
Keywords: Consumer Financial Protection Bureau; Dodd-Frank; CFPB; Financial Crisis; Reform; New Agency; Market-based Approach; Evidence-based Analysis; Innovative Technologies And Transparency Policies; BEST Practices; Government and Politics; Government Administration; Finance; Financial History; Law; Markets; Organizations; Organizational Design; Business and Government Relations; Balance and Stability; Strategy; Financial Services Industry; Banking Industry; United States
Kennedy, Leonard J., Patricia A. McCoy, and Ethan S. Bernstein. "The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century." Cornell Law Review 97, no. 5 (July 2012): 1141–1176.
- January 2000 (Revised April 2000)
- Case
StarMedia: Launching a Latin American Revolution
By: Thomas R. Eisenmann and Jon K Rust
By the fall of 1999, StarMedia had sprinted to a sizable lead in the race to acquire Latin American Internet users. Its pan-regional, horizontal portal was the first to target Spanish- and Portuguese-language speakers on the Internet, registering 1.2 billion page views... View Details
Keywords: Private Ownership; History; Risk Management; Business Cycles; Corporate Entrepreneurship; Infrastructure; Media; Emerging Markets; Cross-Cultural and Cross-Border Issues; Web; Information Technology Industry; Web Services Industry
Eisenmann, Thomas R., and Jon K Rust. "StarMedia: Launching a Latin American Revolution." Harvard Business School Case 800-166, January 2000. (Revised April 2000.)
The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees
As operations increasingly rely upon flexible labor models — such as gig, part-time, and remote work — it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of... View Details
- 05 Jul 2016
- First Look
July 5, 2016
range of behavior change models and evidence related to littering, water and energy conservation, and land management. We also discuss the methodology and data needed to answer these questions. We illustrate how these questions have been answered in practice to inform... View Details
Keywords: Sean Silverthorne
- 23 May 2019
- News
Tracy P. Palandjian, MBA 1997
homelessness, to promoting health. “We work to unite uncommon partners around the common goal of serving society,” she explains. Under Palandjian’s leadership, Social Finance has advanced historic federal legislation and mobilized over... View Details
Keywords: Susan Young
- Web
Fostering Innovation in Life Sciences - Health Care
SCIENCE ENTREPRENEURSHIP is led by Professor Peter Barrett , and provides a select group of alumni with the opportunity to work with Harvard inventors to promote the commercialization of life science technologies with significant market... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
practicing law in Philadelphia, representing this company among others, the CEO of Merck, my predecessor, three times removed, called me into his office, said, "I'm two years from retirement. I can't seem to get my colleagues, my white colleagues to View Details
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
on what you can offer to the relationship, it might be an important mindset to have, and remove some of those feelings of inauthenticity," Gino says. In previous research, Gino has studied the effect of framing an idea in terms of View Details
Keywords: by Carmen Nobel
- 12 May 2023
- Blog Post
Independent Project: The Rise of Electric Heat Pumps
the South with cheaper electricity rates and warmer climates that promote higher efficiency in pumps All-electric homes with electrical paneling (and duct systems) already installed Homes with these characteristics are likely to find... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
reaching a point where you or anyone have more than eight direct reports, it’s time to scale out a management team. Ideally, bring in some managers who know how to manage versus just promoting from within. I like to build teams with a... View Details
Keywords: by Julia Austin
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
the scales of fairness. How companies can promote ethics Negotiators can keep their values intact and prevent deception from creeping into talks by using several techniques or processes, Bazerman says. To View Details
Keywords: by Dina Gerdeman
- 15 Feb 2024
- Blog Post
How I Spent My 2+2 Deferral: Carol Wright
Higher Ground Productions, Live Nation, Hello Sunshine, QCODE, and The Honest Company. Outside of my full-time job, I also worked on my online magazine, NYOTA, a quarterly online publication focusing on discovering and promoting rising... View Details
- Web
Terms of Use - Alumni
password, to access password protected portions of the Alumni Website. HBS email addresses are not intended for purposes of promotion or solicitation and should not be used as official business addresses or for financial communications.... View Details
- 20 Oct 2023
- News
Highlights from the Fall 2023 Alumni Board Meeting
leadership; ways the School can promote stronger, and more scalable, community building amongst its alumni in the future; and the implications of Generative AI for academia. The audience questions spanned several topics, including the... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
current customers about products/services, digital and delivery options, health safeguards, and payment plans. 7-Eleven advertises on Spotify about its availability of daily staples, attracting a new segment of customers. Staples offers free delivery and special View Details
- Research Summary
A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details