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  • June 2018 (Revised July 2023)
  • Case

John Chambers, Cisco, and China: Upgrading a Golden Shield

By: Geoffrey Jones and Emily Grandjean
This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins by tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco... View Details
Keywords: Cisco; Internet and the Web; Governance Controls; Ethics; Rights; Corporate Social Responsibility and Impact; Technology Industry; China
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  • March 2008
  • Article

Radically Simple IT

Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are... View Details
Keywords: Design; Information Technology; Information Technology Industry
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  • Program

Leading and Building a Culture of Innovation

Summary Today's leaders are evolving their approaches to leadership and innovation in response to quantum shifts in how we work and live. In the midst of economic, societal, and technological disruptions, leaders must build and lead agile... View Details
  • 14 Feb 2018
  • Blog Post

Meet HBS Leadership Fellows: Verdell Walker, Sesame Workshop

significant exposure and visibility to senior management. With the exception of startups, there really isn’t anything like this available to recent grads in terms of speed to impact. What do you hope to achieve during the year? I’m fortunate to be View Details
Keywords: Nonprofit / Government
  • 2021
  • Working Paper

Capitalism, Slavery, and the Legacy of Cesare Beccaria

By: Sophus A. Reinert
The Milanese Marquis Cesare Beccaria (1738-1794) dedicated his life first to theorizing a more just and equal society grounded in individual rights, anchored in secular political economy rather than in religious dogma, then to realizing this bold vision... View Details
Keywords: Slavery; Racism; Capitalism; History; Society
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  • 18 May 2010
  • First Look

First Look: May 18

Khurana Publication:Harvard Magazine, May-June 2010 An abstract is unavailable at this time. Read the article: http://harvardmagazine.com/2010/05/the-pay-problem   Working PapersMen as Cultural Ideals: How Culture Shapes Gender... View Details
Keywords: Martha Lagace
  • 15 Mar 2011
  • First Look

First Look: March 15

Delmar Cengage Learning, 2011 An abstract is unavailable at this time. Publisher's Link: http://www.cengage.com/search/productOverview.do?N=+4294922452+11&Ntk=P_Isbn13&Ntt=9781435488182#mainTab_1 Accounting Scholarship That Advances Professional Knowledge and... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

can shift for many reasons, but the consequences for inner work life are almost always negative. For instance, managers often fail to realize the damage that will be done to employee engagement if they neglect proper customer management.... View Details
Keywords: by Carmen Nobel
  • Program

Driving Digital Strategy

practices from companies that have successfully navigated through the digital turbulence and also examine those that struggled. This will help you gain the foresight to anticipate disruptions, the adaptability to pivot with agility, and... View Details
  • Research Summary

Hybrid organizing

By: Julie Battilana

While historically the commercial and social sectors have evolved on fairly separate tracks, over the last 30 years we have witnessed a blurring of the boundaries between these two sectors. In an effort to account for this transition, Professor Battilana’s second... View Details

  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

In December 2023, Wayfair CEO Niraj Shah made headlines with a blunt company-wide email: “Working long hours, being responsive, blending work and life, is not anything to shy away from There is not a lot of history of laziness being... View Details
Keywords: by Kara Baskin
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

the right people are confident, suggests recent research by Thomas Graeber, assistant professor at Harvard Business School. His work tested the effects of meta-cognition—essentially, whether more skilled people are also more confident... View Details
Keywords: by Kara Baskin
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
  • Web

About Michael Porter - Institute For Strategy And Competitiveness

management and competitiveness . The author of 19 books and over 130 articles, he is the Bishop William Lawrence University Professor at Harvard Business School and the director of the school’s Institute for Strategy and Competitiveness, which was founded in 2001 to... View Details
  • Program

Designing and Executing Corporate Revitalization

major transitions successfully, you will expand your ability to diagnose what is not working or could be working better at your company, overcome inertia, and revitalize the organization and its culture to... View Details
  • October 2019
  • Supplement

Airbus vs. Boeing (I): Airbus Introduces the A350 (2015)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the introduction of Airbus’ A350XWB (Xtra Wide Body) in 2015. It also describes Airbus and Boeing’s current endeavors in 2015, including Airbus’ development of the A330neo (new engine option) , Boeing’s work on the 737 MAX, and Boeing’s announcement... View Details
Keywords: Product Development; Air Transportation; Projects; Competition; Manufacturing Industry; Air Transportation Industry; United States; Europe
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  • 05 May 2009
  • First Look

First Look: May 5, 2009

Weitz No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/09-125.pdf   PublicationsMulti-Rater Assessment of Individual Creative Contributions to Team Projects in Organizations Author:Teresa M.... View Details
Keywords: Martha Lagace
  • 20 Aug 2015
  • Blog Post

AVICII: REFLECTIONS ON MANAGING THE BRAND OF A GLOBAL SUPERSTAR

When I began reflecting on my summer working for At Night Management / PRMD Music, I was reminded of the “10 Pictures” exercise I completed during the first month of my time at HBS. In the exercise, we were instructed to bring ten... View Details
Keywords: Entertainment / Media / Sports
  • 19 Apr 2018
  • Blog Post

Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree

influence spanning business, government, and nonprofit organizations, through which they will contribute significantly to the well-being of society. About Nanako Yano Nanako Yano grew up in Tokyo, Japan and attended Pomona College in California. After graduating, she... View Details