Publications

November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Consumer Products Industry; Electronics Industry; Manufacturing Industry; Technology Industry; United States

May 2004 (Revised March 2005)
Case

Instant Messaging

By: David B. Yoffie and Deborah Freier

Explores the usage and technology of instant messaging (IM). IM enables two or more users to communicate almost instantaneously over the Internet with short, private text messages. Most IM service providers chose to remain proprietary and, therefore, a user of most IM... View Details

Keywords: Network Effects; Standards; Communication Technology; Mobile and Wireless Technology; Internet and the Web; Web Services Industry

Find at Harvard

Fast Answer

FIELD Global Immersion Resources: Ghana

lifestyles and the name of your GEO country (or Mobile and the name of the country) to locate. EMIS Useful for: emerging... View Details

25 Aug 2022
News

Research Brief: Paying the Price for Remote Work

significant within the United States, where, for example, remote workers living in Mississippi are paid about a third less than their peers in Massachusetts. This was particularly surprising for jobs that can be done well remotely, such as interior designer and View Details

Keywords: Jill Radsken; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

01 Jun 2025
News

Venture: A Welcome Assist

says. There’s also the fact that “we’re probably all going to age into the group that I’m building for right now,” Bervell acknowledges. The Fine Print A company can download TestParty’s tools, which automatically scan source code for its websites, View Details

Keywords: Jen Mcfarland Flint; photo courtesy Michael Bervell; News, Library, Internet, and Other Services; Information

01 Mar 2023
News

Fostering a Supportive Community

After graduating from Cornell University, where he majored in policy analysis, Joshua Mbanusi (MBA 2021) spent seven years working in education and for a nonprofit that advances equity and economic mobility in the southern United States.... View Details

Keywords: Jennifer Mele

11 May 2020
News

Better Than Cash

much as one-third of a household’s annual income. If she receives payments in cash, her savings could easily be stolen or perhaps used by a male relative (men have more financial power in many cultures) for another purpose. If, instead, the woman receives digital... View Details

01 Jun 2001
News

Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution

host of Web-based social enterprises (WEBSEs): nonprofit information hubs, online giving directories, click-to-donate sites, workplace-giving centers, charity shopping malls and auctions, and volunteer clearinghouses. These start-ups are View Details

Keywords: Anne Kavanagh; News, Library, Internet, and Other Services; Information

17 Apr 2014
News

York Street Partners, Busbud Take Top Honors in Alumni New Venture Competition

Busbud was cofounded and is run by LP Maurice (MBA 2008), representing the Canadian region of HBS Clubs. Busbud is a mobile app that connects travelers to bus operators, allowing users to search, compare, and book intercity bus tickets... View Details

Keywords: New Venture Competition; Securities, Commodities, and Other Financial Investments; Finance; News, Library, Internet, and Other Services; Information

January 1999
Case

Bell Atlantic and the Union City Schools (D): Results and Replication

By: Rosabeth M. Kanter and Ellen Pruyne

The last in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the various outcomes of the partnership called Project Explore, from the perspective of Bell Atlantic managers and... View Details

Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Outcome or Result; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; Education Industry; New Jersey

31 Oct 2017
First Look

New Research and Ideas, October 31, 2017

Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53418 Threat of Platform-Owner Entry and Complementor Responses: Evidence from the Mobile App Market By: Wen, Wen, and Feng Zhu Abstract—We examine how app developers... View Details

Keywords: by Sean Silverthorne

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

research agenda surrounding the geographic mobility of workers. He previously studied the productivity benefits of geographic mobility. His “ROPE” framework explores four mechanisms that impose costs and/or constraints when workers... View Details

Keywords: by Kristen Senz

24 Aug 2016
Blog Post

Internship In Action

different teams including Buyers, Seller Relationship Managers, Product Managers, and Developers. I now have a very good understanding of how much effort and resources go behind every single button we press on any website or mobile... View Details

Keywords: Consumer Products / Retail

01 Jun 2018
News

What I Do: Minnie Ingersoll (MBA 2002)

impact?” “One of our big projects was to enable people in California to get food assistance from their mobile phone. To promote that, we started running Google AdWord campaigns. We’ve found that for every $10 that we spend, we can get... View Details

Keywords: Dan Morrell; illustrations by Peter and Maria Hoey

01 Sep 2010
News

Social Entrepreneurship Fellows Named

founder of Friendfactor (www.friendfactor.org), an enterprise that aims to mobilize a national grassroots movement to accelerate the achievement of full legal equality for LGBT (lesbian, gay, bisexual, and transgender) Americans. Last... View Details

Keywords: Awards; disability; gay rights; Accommodation; Hospitality

October 2017
Supplement

Snap Inc. Goes Public (B)

By: Lynn Sharp Paine and Will Hurwitz

Supplements the (A) case.

Snap Inc.’s chairman must decide how to address investor concerns about the company’s unprecedented plans to issue only non-voting shares in its upcoming IPO. View Details

Keywords: Ethics; Capital Structure; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Going Public; Business and Shareholder Relations; Leadership; Management; Mobile and Wireless Technology; Venture Capital; Technology Industry; Telecommunications Industry; Information Technology Industry; United States; California

November 1996 (Revised December 1996)
Case

Rogers Communications, Inc.: The Wave

By: John A. Deighton, Karsten Voermann and Reginal Gilyard

Rogers Communications, Inc., Canada's largest cable television provider, is deciding how it should respond to developments that appear to portend the convergence of its industry with the computing and telecommunications industries. In particular, it is investigating... View Details

Keywords: Decisions; Innovation and Invention; Marketing Strategy; Market Entry and Exit; Internet and the Web; Mobile and Wireless Technology; Consumer Behavior; Technology Adoption; Telecommunications Industry; Canada