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  • All HBS Web  (7,916)
    • People  (59)
    • News  (1,642)
    • Research  (4,335)
    • Events  (45)
    • Multimedia  (97)
  • Faculty Publications  (3,321)
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  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

On Friday, we will celebrate International Women's Day 2019, an annual event to promote the advancement of gender equality and gauge our progress across many domains. In business, researchers tell us, progress is happening but is still... View Details
Keywords: by Sean Silverthorne
  • January 2010 (Revised August 2011)
  • Case

United Breaks Guitars

By: John A. Deighton and Leora Kornfeld
When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms do about them? This case dissects an incident in which a disgruntled customer used YouTube and Twitter to spread a... View Details
Keywords: Communication Technology; Customer Satisfaction; Marketing Communications; Marketing Strategy; Consumer Behavior; Network Effects; Service Delivery; Social and Collaborative Networks; Internet; Air Transportation Industry
Citation
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Deighton, John A., and Leora Kornfeld. "United Breaks Guitars." Harvard Business School Case 510-057, January 2010. (Revised August 2011.) (request a courtesy copy.)
  • 11 Apr 2023
  • Cold Call Podcast

A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry

Keywords: Re: Willy C. Shih & Michael W. Toffel; Agriculture & Agribusiness
  • Apr 12 2017
  • Testimonial

Eye-Opening Insights

    Feng Zhu

    Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details

    • March 2020
    • Article

    Do Fire Sales Create Externalities?

    By: Sergey Chernenko and Adi Sunderam
    We develop three novel measures of how much of the price impact of their trading different mutual funds internalize. We show that mutual funds that internalize more of their price impact hold larger cash buffers and use these buffers more aggressively to accommodate... View Details
    Keywords: Fire Sales; Externalities; Investment Funds; Price; Financial Liquidity; Management
    Citation
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    Chernenko, Sergey, and Adi Sunderam. "Do Fire Sales Create Externalities?" Journal of Financial Economics 135, no. 3 (March 2020): 602–628.
    • 30 Mar 2021
    • News

    The message Microsoft is sending to managers after a decline in team connectedness

      Karim R. Lakhani

      Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

      Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
      • Career Coach

      Kaushal Mehta

      and general character traits required to succeed in these industries. Further, as an international, Kaushal can help international students looking to enter the US investing landscape as well as help navigate US immigration concerns. To... View Details
      • June 2013 (Revised July 2013)
      • Case

      Blackstone Alternative Asset Management

      By: Robin Greenwood, Luis M. Viceira and Jared Dourdeville
      This case explores reasons for Blackstone Alternative Asset Management's (BAAM's) growth from 2007-2013, a time when the overall fund of hedge funds industry contracted substantially. Additionally, the case analyzes evolving business models and value propositions... View Details
      Keywords: Hedge Fund; Fund Of Hedge Funds; Hedge Fund Industry Growth; Fund Of Hedge Funds Industry Growth; Evolving Business Models; Value Propositions In The Fund Of Hege Funds Industry; Business Model; Investment Funds; Growth and Development Strategy; Financial Services Industry; United States
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      Greenwood, Robin, Luis M. Viceira, and Jared Dourdeville. "Blackstone Alternative Asset Management." Harvard Business School Case 213-129, June 2013. (Revised July 2013.)

        Frank Nagle

        Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

        • December 1998 (Revised December 2014)
        • Background Note

        A Note on Identifying Strategic Risk

        By: Robert L. Simons
        Outlines: 1) the sources of business risk, 2) how to assess internal risk pressures, and 3) the antecedents of misrepresentation of fraud. View Details
        Keywords: Strategy; Risk and Uncertainty
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        Simons, Robert L. "A Note on Identifying Strategic Risk." Harvard Business School Background Note 199-031, December 1998. (Revised December 2014.)
        • December 1993 (Revised December 2003)
        • Case

        Manville Corp. Fiber Glass Group (B)

        By: Lynn S. Paine and Sarah Gant
        Describes how Manville's managers responded when their main product, fiberglass, was classified by an international research agency as a possible human carcinogen. View Details
        Keywords: Product Marketing; Business or Company Management; Ethics; Product
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        Paine, Lynn S., and Sarah Gant. "Manville Corp. Fiber Glass Group (B)." Harvard Business School Case 394-118, December 1993. (Revised December 2003.)
        • 08 Jan 2019
        • Video

        Student Visa Webinar

        • Research Summary

        International capital markets

        Policy reaction functions in the midst of market fluidity

        Reform of the multilateral institutions

        Maturation of emerging economies

         View Details

        • July 1988 (Revised May 1989)
        • Background Note

        On the Economics of a Parking Garage

        By: David E. Bell
        Introduces notions of cash flow, net present value, and internal rate of return by estimating the profitability of a parking garage. View Details
        Keywords: Business Earnings; Corporate Finance; Auto Industry; Service Industry
        Citation
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        Bell, David E. "On the Economics of a Parking Garage." Harvard Business School Background Note 189-004, July 1988. (Revised May 1989.)

          Spatial Organization of Firms

          We explore the impact of geographically bounded intra-firm spillovers (internal agglomeration economies) and geographically bounded inter-firm spillovers (external agglomeration economies) on firms’ location strategies. Using data from the Census Bureau’s Longitudinal... View Details
          • 03 Nov 2003
          • Research & Ideas

          Making Money Making Movies

          investigates the drivers of success and failure of media and entertainment products such as motion pictures and video games. Her paper, "Demand and Supply Dynamics for Sequentially Released Products in International Markets: The Case... View Details
          Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
          • 13 Jun 2017
          • Research & Ideas

          Why Global Investments Are Still a Good Bet

          sense to be diversified than it used to in the past, since, at the end of the day, all markets are moving together,” says Luis Viceira, George E. Bates Professor and Senior Associate Dean for International Development at Harvard Business... View Details
          Keywords: by Michael Blanding; Financial Services
          • 26 Nov 2008
          • Working Paper Summaries

          Spanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment

          Keywords: by Juan Alcacer & Paul Ingram
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