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- All HBS Web
(1,018)
- News (238)
- Research (621)
- Events (5)
- Multimedia (21)
- Faculty Publications (299)
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- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
Summing Up What Is Transparency's "Sweet Spot"? We generally think of transparency as an admirable organization quality. But commenting on this month's column, Kapil Kumar Sopory summed up a lot of the thinking with the... View Details
Keywords: by James Heskett
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
instead concentrate on ways to make our own decision-making processes more transparent to others and to ourselves. Edward Hare put it this way: "Openness and honesty are the sunlight that's needed to make decision making as effective... View Details
Keywords: by James Heskett
- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key principles of The Toyota Way,... View Details
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition, in turn, inflates the cost and probably also diminishes the... View Details
- 16 Jun 2003
- Research & Ideas
Surveying the VC Landscape
basics," and are eschewing technology investments. My belief is that while many private equity investors may find such disclosures unappealing, greater transparency in the private equity industry is inevitable. —Josh Lerner Some... View Details
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
knew the salaries of your peers, would you feel happier in a more equitable workplace? The answer to all these questions is often yes. But sometimes too much transparency can be a bad thing. Open-office designs can make workers less... View Details
Keywords: by Sean Silverthorne
- 17 Jul 2009
- Research Event
Business Summit: Ethics in Globalization
followed along and failed to exercise independent judgment. It is difficult or impossible to regulate against greed and against many of the other ethical shortcomings that have been seen. What can be done is to force greater transparency... View Details
Keywords: Re: Rafael M. Di Tella
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
are privy to deeper business details. This does not mean you should end these friendships, but you should set clear boundaries and be transparent about them to the rest of your organization—especially if one of these individuals now... View Details
Keywords: by Julia Austin
- 2021
- Working Paper
The Changing Role of Business in Society
Business interaction with the U.S. government, historically based on securing industry or company special interests at the expense of the public good, has enabled and furthered government dysfunction. Gridlock within the American political system has precluded the... View Details
Keywords: Politics; Shared Value; Social Progress Index; Competitiveness; Walmart; BlackRock; ESG (Environmental, Social, Governance) Performance; ESG; Transparency; Campaign Contributions; Campaign Finance; Lobbying; Revolving Door; Political Ideology; Political Parties; Political Partisanship; Government And Business; Government Innovation; Elections; Democracy; Capitalism; Stakeholder Capitalism; Shareholder Engagement; Competition; Strategy; Government and Politics; Society; Social Issues; Human Needs; Wealth and Poverty; Business and Community Relations; Business and Government Relations; Corporate Accountability; Financial Services Industry; Banking Industry; United States
Porter, Michael E. "The Changing Role of Business in Society." Working Paper, July 2021.
- 31 Oct 2006
- HBS Case
Governing Sumida Corporation
governance structure that would be transparent to investors and stakeholders anywhere in the world. The more we talked, the more it seemed like a way to understand the economic, legal, and cultural changes that were taking place in... View Details
- 2011
- Article
Regulatory Uncertainty and Corporate Responses to Environmental Protection in China
By: Christopher Marquis, Jianjun Zhang and Yanhua Zhou
We develop a framework to analyze the closing gap between regulation and enforcement of environmental protection in China and present a number of resulting implications for doing business there. We identify three major dimensions that characterize change in regulatory... View Details
Keywords: Framework; Governing Rules, Regulations, and Reforms; Law Enforcement; Growth and Development Strategy; Emerging Markets; Business Ventures; Alignment; Risk and Uncertainty; Natural Environment; Motivation and Incentives; Management Practices and Processes; Competitive Strategy; China
Marquis, Christopher, Jianjun Zhang, and Yanhua Zhou. "Regulatory Uncertainty and Corporate Responses to Environmental Protection in China." California Management Review 54, no. 1 (Fall 2011): 39–63.
- Oct 2020
- Other Presentation
How to Lead in a Crisis
By: Amy C. Edmondson
Humility, transparency and urgency are the keys to successfully steering an organization—big or small—through the challenges that come your way. Leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion. View Details
Edmondson, Amy C. "How to Lead in a Crisis." In The Way We Work Series. TED Talks, October 2020.
- September 2016
- Article
Whitened Résumés: Race and Self-Presentation in the Labor Market
By: Sonia K. Kang, K. A. DeCelles, András Tilcsik and Sora Jun
Using interviews, a laboratory experiment, and a résumé audit study, we examine racial minorities’ attempts to avoid anticipated discrimination in labor markets by concealing or downplaying racial cues in job applications, a practice known as "résumé whitening."... View Details
Kang, Sonia K., K. A. DeCelles, András Tilcsik, and Sora Jun. "Whitened Résumés: Race and Self-Presentation in the Labor Market." Administrative Science Quarterly 61, no. 3 (September 2016): 469–502.
- September 3, 2020
- Article
How to Measure a Company’s Real Impact
By: Ronald Cohen and George Serafeim
Impact transparency will reshape capitalism. By shifting the pursuit of profit away from negligently creating problems to purposefully creating valuable solutions for the world, it will redefine success, so that its measure is not just money, but the positive impact we... View Details
Keywords: Impact; Impact Investing; Impact Measurement; Impact Investment; Impact Investment Funds; Accountability; Accounting Information; Corporate Performance; Sustainability; Social Impact; Capitalism; Accounting; Corporate Accountability; Performance; Measurement and Metrics; Social Enterprise; Society
Cohen, Ronald, and George Serafeim. "How to Measure a Company's Real Impact." Harvard Business Review (website) (September 3, 2020).
- 14 Oct 2019
- Working Paper Summaries
Undisclosed Debt Sustainability
Keywords: by Laura Alfaro and Fabio Kanczuk
- 12 Mar 2018
- Working Paper Summaries
Using Online Prices for Measuring Real Consumption Across Countries
- 05 Oct 2011
- Working Paper Summaries
Doing What the Parents Want? The Effect of the Local Information Environment on the Investment Decisions of Multinational Corporations
- December 2003 (Revised February 2004)
- Case
Scott Lawson's Dilemma
By: Thomas R. Piper
The head of SysCom's test equipment division is concerned about how to answer employee and customer questions concerning the possible sale or liquidation of the division. The consequences of alternative approaches (full transparency vs. strong optimism and reassurance)... View Details
Keywords: Business Exit or Shutdown; Interpersonal Communication; Business Divisions; Corporate Governance; Ethics; Manufacturing Industry; Technology Industry
Piper, Thomas R. "Scott Lawson's Dilemma." Harvard Business School Case 204-107, December 2003. (Revised February 2004.)
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
transparency and communities it has spawned, new attitudes toward work and the way it is performed, and global competition and cooperation, much of it fostered by the Internet. But will these forces outweigh the natural tendency of those... View Details
Keywords: by Jim Heskett