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  • All HBS Web  (4,844)
    • People  (11)
    • News  (1,791)
    • Research  (2,112)
    • Events  (17)
    • Multimedia  (100)
  • Faculty Publications  (818)
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  • January–February 2023
  • Article

Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility

By: Mark Mortensen and Amy C. Edmondson
A lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem is, that approach tends to address only the material aspects of jobs that are top of employees’ minds at the moment,... View Details
Keywords: Compensation and Benefits; Retention; Recruitment; Mission and Purpose; Organizational Culture; Satisfaction
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Mortensen, Mark, and Amy C. Edmondson. "Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility." Harvard Business Review 101, no. 1 (January–February 2023): 45–49.
  • May 2003
  • Background Note

How to Induce Retailers to Reduce Stockouts?

By: V.G. Narayanan
Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive misalignment and hence stockouts. View Details
Keywords: Motivation and Incentives; Supply Chain Management; Order Taking and Fulfillment; Distribution; Alignment; Business Strategy; Consumer Products Industry; Industrial Products Industry; Retail Industry
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Narayanan, V.G. "How to Induce Retailers to Reduce Stockouts?" Harvard Business School Background Note 103-080, May 2003.
  • April 2003 (Revised December 2003)
  • Background Note

Winning the Influence Game: Corporate Diplomacy and Business Strategy

Provides a framework for influencing key outside players--businesses, governments, and NGOs--in support of business strategy. This could mean negotiating contracts with major customers and suppliers, concluding acquisitions and alliances, and securing financing from... View Details
Keywords: Negotiation; Business Strategy; Power and Influence
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Watkins, Michael D. "Winning the Influence Game: Corporate Diplomacy and Business Strategy." Harvard Business School Background Note 903-096, April 2003. (Revised December 2003.)
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

association of memory and computer companies to establish such standards for semiconductor devices. Because interchangeability is so important, most memory products are made to be consistent with the relevant standard. This means that any... View Details
Keywords: by Sara Grant; Technology
  • 06 Sep 2018
  • Cold Call Podcast

Should US Companies Still Care About the Paris Climate Change Agreement?

Keywords: Re: Vincent Pons; Manufacturing; Mining
  • 19 May 2003
  • Lessons from the Classroom

Business Plan Winner Targets India Dropouts

Harvard Business School MBA '03 students Raj De Datta, Arvind Krishnamurthy, and Meghna Modi recently won the Social Enterprise track of the annual HBS Business Plan contest with their plan for brokering microfinance loans to families in the service of keeping... View Details
Keywords: by Carla Tishler; Financial Services
  • 2012
  • Book

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

By: Frances Frei and Anne Morriss
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
Keywords: Customers; Business Ventures
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Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
  • March–April 2024
  • Article

Case Study: Navigating Labor Unrest

By: Jorge Tamayo
Paulo Ferreira, the president of Luna Brazil, has an ambitious plan to turn around the dismal performance of the plant he oversees in Campinas. The wrinkle is, he needs the buy-in of the powerful local union, which is still smarting from a 10-year-old labor conflict... View Details
Keywords: Strategy And Execution; Layoffs; Manufacturing; Labor and Management Relations; Labor Unions; Negotiation Tactics; Conflict and Resolution; Performance Improvement; Corporate Strategy; Manufacturing Industry; Brazil
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Tamayo, Jorge. "Case Study: Navigating Labor Unrest." Harvard Business Review 102, no. 2 (March–April 2024): 144–149.
  • 23 May 2023
  • Cold Call Podcast

The Entrepreneurial Journey of China’s First Private Mental Health Hospital

Keywords: Re: William C. Kirby; Education
  • February 1991 (Revised August 2001)
  • Case

Ann Hopkins (A)

By: Joseph L. Badaracco Jr. and Ilyse Barkan
Intended to help students understand the many barriers organizations face as their members and their management ranks grow more diverse. As a case on business ethics, it encourages students to discuss what "fairness" and "diversity" mean when an organization is also... View Details
Keywords: Ethics; Employee Relationship Management; Organizational Culture; Organizational Structure; Problems and Challenges; Groups and Teams
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Badaracco, Joseph L., Jr., and Ilyse Barkan. "Ann Hopkins (A)." Harvard Business School Case 391-155, February 1991. (Revised August 2001.)
  • 07 Dec 2015
  • Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

Vietnamese manicurists, Korean dry cleaners, Haitian cab drivers, Gujarati motel owners. Anyone who lives in an American city can see how immigrants tend to cluster in industries along ethnic lines. Is this because they are forced to by circumstance or because they... View Details
Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

Entrepreneurs have an incredible backstop of management experience and wisdom available to them that, too often, they ignore. Why don’t startup founders make more use of their investors? Many entrepreneurs are hesitant to ask advice from funders. Would doing so, they... View Details
Keywords: by Julia Austin
  • January 2022
  • Article

Replicating Private Equity with Value Investing, Homemade Leverage, and Hold-to-Maturity Accounting

By: Erik Stafford
The contributions of asset selection and incremental leverage to buyout investment performance are more important than typically assumed or estimated to be. Buyout funds select small firms with distinct value characteristics. Public equities with these characteristics... View Details
Keywords: Replicating Portfolio; Private Equity; Investment Portfolio
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Stafford, Erik. "Replicating Private Equity with Value Investing, Homemade Leverage, and Hold-to-Maturity Accounting." Review of Financial Studies 35, no. 1 (January 2022): 299–342.
  • 07 Nov 2005
  • What Do You Think?

Is Less Becoming More?

Summing Up Less is increasingly more, at least in the minds of customers, according to nearly every respondent to this month's column. However, some cite product complexity as the cause of rising real and psychological consumer "costs" while others point to... View Details
Keywords: by James Heskett; Consumer Products
  • 17 Dec 2001
  • Research & Ideas

Venture Capital: Hot Markets and Current Industry Trends

doesn't mean you always agree—hopefully you don't," she said. "There is a need to push each other, but also to know your goals are the same at the end of the day." Their vision becomes your vision, Fagnan said. "I... View Details
Keywords: by Julia Hanna
  • April 1995
  • Case

Phelps Dodge Corporation

By: W. Carl Kester and Kendall Backstrand
A prolonged decline in copper prices prompts Phelps Dodge, one of the world's largest independent copper companies, to consider corporate diversification as a means of protecting itself from copper price volatility. View Details
Keywords: Diversification; Price; Volatility; Risk Management; Mining Industry; Arizona; United States
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Kester, W. Carl, and Kendall Backstrand. "Phelps Dodge Corporation." Harvard Business School Case 295-132, April 1995.
  • February 1999 (Revised August 1999)
  • Case

Michael Brown: Negotiating Slots at Foxwoods (B)

By: James K. Sebenius
The approach taken by Michael Brown and Governor Lowell Weicker and the means by which the agreement's sustainability was enhanced in the face of attacks by other gaming operators are detailed. View Details
Keywords: Games, Gaming, and Gambling; Agreements and Arrangements; Government and Politics; Entertainment and Recreation Industry; Connecticut
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Sebenius, James K. "Michael Brown: Negotiating Slots at Foxwoods (B)." Harvard Business School Case 899-235, February 1999. (Revised August 1999.)
  • September 2008 (Revised August 2010)
  • Exercise

If We Blew It Up, Then We Could....

By: Stacey Childress
By setting up a thought experiment, this exercise challenges students to examine their own assumptions about the meaning of the word "public" in public education, as well as to understand competing assumptions held by others. View Details
Keywords: Education; Social Issues; Education Industry; United States
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Childress, Stacey. "If We Blew It Up, Then We Could...." Harvard Business School Exercise 309-042, September 2008. (Revised August 2010.)
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

in which the countries are different. These dimensions pervade all aspects of societal existence, whether that means raising capital to start a new business, the nature of markets, copyrights, the media, movies, and religion, as well as... View Details
Keywords: by Martha Lagace
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

companies or organizations to apply for H-1B visas on behalf of workers they would like to bring in to fill jobs. These are jobs that paid a mean salary of about $80,000 in 2016. Wages must reflect the current prevailing wage for that... View Details
Keywords: by James Heskett; Technology
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