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  • Web

Podcasts - Managing the Future of Work

office. Read the Transcript Previous Episodes Upwork’s Hayden Brown on bridging volatility with contingency 08 MAY 2025 | Managing the Future of Work "Freelance by choice" can sound like a rationalization—or... View Details
  • 22 Jul 2022
  • News

Harvard study: Knowledge workers can’t stop reading and replying to emails while they drive

  • 12 Apr 2007
  • Working Paper Summaries

From Manufacturing to Design: An Essay on the Work of Kim B. Clark

Keywords: by Sylvain Lenfle & Carliss Y. Baldwin; Manufacturing
  • Web

Career Re-Entry & Flexible Work - Alumni

paid project assignments. Werk Founded by Anna Auerbach (MBA 2010) and Annie Dean (a recovering Wall Street attorney), Werk makes companies flexible. Their technology puts flexibility insights and data into the hands of companies to help... View Details
  • 24 Sep 2001
  • Research & Ideas

Five Questions for Debora L. Spar

In the long run, even the most fundamental innovations have a way of being influenced by government, says Harvard Business School professor Debora Spar. That's why business leaders need political skills, too. Silverthorne: In Next: The... View Details
Keywords: by Sean Silverthorne
  • Web

Healthy Outcomes - Managing the Future of Work

Caregiving Joseph Fuller Podcast The Caring Company Joseph Fuller & Sheila Marcelo 16 JAN 2019 | Managing the Future of Work Almost a third of workers—and more senior executives—say their careers have been adversely affected View Details
  • 30 Jul 2019
  • News

If you’ve got a big career goal, you need to start keeping a work diary

  • June 2024
  • Article

Defining Who You Are by Whom You Serve? Strategies for Prosocial–Professional Identity Integration with Clients

By: Lakshmi Ramarajan and Julie Yen
Many professionals want to both achieve professional success and contribute to society. Yet, in some professional contexts, these aims are in tension because serving elite clients is considered the pinnacle of professional success, but professionals themselves may view... View Details
Keywords: Identity; Experience and Expertise; Corporate Social Responsibility and Impact; Behavior; Social Entrepreneurship
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  • Web

Faculty & Researchers - Managing the Future of Work

de Chalendar. Managing Talent Pipelines in the Future of Work , Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg. The Caring Company: How Employers Can Cut Costs And Boost Productivity View Details
  • September 2018
  • Article

Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia

By: Shane Greenstein and Feng Zhu
Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
Keywords: Online Community; Collective Intelligence; Wisdom Of Crowds; Bias; Wikipedia; Britannica; Knowledge Production; Knowledge Sharing; Knowledge Dissemination; Prejudice and Bias
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  • 25 Feb 2020
  • News

The Influence of Geography on Work and Innovation

valuable—effect: When workers cross geographic borders to work together, their different cultural experiences and fields of expertise create new knowledge. “That ‘recombined knowledge’ is greater than the sum of its parts,” he says. “If... View Details
Keywords: April White
  • 2015
  • Chapter

"Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
Keywords: Negotiation Tactics; Negotiation Participants; Negotiation Deal
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  • 25 Aug 2022
  • News

Research Brief: Paying the Price for Remote Work

research also measured “offshorability” across occupations; those that require specialized local knowledge are more difficult to perform remotely, he found. Cavallo hopes to dig deeper over time, with particular interest in how wages and... View Details
Keywords: Jill Radsken; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 2020
  • Article

Humanizing Management and Innovation

By: Hirotaka Takeuchi
This article is an excerpt from The Wise Company book that Ikujiro Nonaka and I published in October 2019 from Oxford University Press. It is a sequel to The Knowledge-Creating Company book we published 25 years ago. As our thinking evolved from information to... View Details
Keywords: Knowledge Creation; Knowledge Practice; Phronesis; Practical Wisdom; Ba; Continuous Innovation; Fusion Of Analog And Digital; Management As A Way Of Life; Management Style; Emotions; Innovation and Management
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  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

debate depending on who is doing the opining. Over the years, Britannica has handled this uncertainty by seeking out the most distinguished experts in their fields in an attempt to provide a sober analysis on topics; while Wikipedia has... View Details
Keywords: by Michael Blanding; Publishing
  • 2021
  • Working Paper

The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time

By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang
Cross-border communication costs have plummeted and enabled the global distribution of work, but frictions attributable to distance persist. We estimate the causal effects of temporal distance, i.e., time zone separation between employees, on intra-firm communication,... View Details
Keywords: Communication Patterns; Time Zones; Geographic Frictions; Knowledge Workers; Multinational Companies; Communication; Multinational Firms and Management; Geographic Location
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  • 2014
  • Working Paper

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
Keywords: Strategy; Negotiation Tactics; Negotiation Participants; Negotiation Style
Related

    Learning in Action: A Guide to Putting the Learning Organization to Work

    Most managers today understand the value of building a learning organization. Their goal is to leverage knowledge and make it a key corporate asset, yet they remain uncertain about how best to get started. What they lack are guidelines and tools that transform abstract... View Details
    • Web

    1.21 Use of Course Work & Materials | MBA

    1.21 Use of Course Work & Materials 1.0 Academic Information & Policies HBS has specific rules that govern the ways in which students may share their knowledge and work... View Details
    • 03 Jan 2011
    • Research & Ideas

    Most Popular Articles of 2010

    dispersed around the globe. But the one theme that has attracted the most HBS Working Knowledge readers over our 11-year history is how to improve personal leadership skills. A third of the articles on this... View Details
    Keywords: by Staff