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  • 13 Feb 2024
  • Cold Call Podcast

Apple’s Dilemma: Balancing Privacy and Safety Responsibilities

Keywords: Re: Nien-he Hsieh & Henry W. McGee
  • 17 Jul 2012
  • First Look

First Look: July 17

identified and classified in terms of specifying, allocating, and utilizing capacity. The first two categories reflect challenges faced by infrastructure providers; the last category, challenges faced by... View Details
Keywords: Sean Silverthorne
  • March 2010 (Revised November 2010)
  • Case

Pandora Radio: Fire Unprofitable Customers?

By: Willy C. Shih and Halle Alicia Tecco
Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model.... View Details
Keywords: Business Model; Customer Satisfaction; Music Entertainment; Venture Capital; Profit; Growth and Development Strategy; Consumer Behavior; Internet; Media and Broadcasting Industry
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  • 8 AM – 5 PM EDT, 22 Sep 2016

The HBS What's Next Workshop

While coming back to HBS to reminisce, what about a day to reflect on whats next for you? Led by Professor Tim Butler and facilitated by a team of experienced HBS career coaches, the day-long MBA Alumni "What's Next Workshop" program is based on Career &... View Details
  • April 1998
  • Case

Jim Lyons and GenRad

Lyons, currently CEO of Harry Gray Associates, a consulting and investment firm, had just been approached by an executive recruiter representing GenRad, a 78-year-old electronics company headquartered in Concord, MA. The company, which manufactured integrated software... View Details
Keywords: Technology; Management Succession; Personal Development and Career; Consulting Industry; Massachusetts
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  • 1998
  • Book

Global Climate Change: A Senior Level Dialogue at the Intersection of Economics, Strategy, Technology, Science, Politics and International Negotiation

By: Andrew J. Hoffman
Based on the 1997 conference organized by the Kellog Environmental Research Center and sponsored by the Kellogg Graduate School of Management, Northwestern University, Global Climate Change presents the views of key players in the debate over global climate change... View Details
Keywords: Climate Change; Policy; Goals and Objectives; International Relations
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  • 01 Sep 2016
  • News

The Taxi Wars of Jakarta

Jakarta has a reputation as an impenetrable place. Viewed from atop one of the many business hotels in the center of the city, the Indonesian capital is a sea of gray stretching into the haze. No one knows for sure how big metropolitan... View Details
Keywords: Jeffrey Hutton; Illustrations by Josh Cochran
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

hundreds of the most used open source software projects—20 of which are detailed in the report. Call to action Tim Mackey, principal security strategist for SCRC, says commercial organizations can contribute to this project View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 12 Aug 2013
  • Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

eyeglasses that can be calibrated by the user to circumvent the need for an optometrist. The second, VisionSpring, follows a different approach, working to build a network of entrepreneurs who sell eyeglasses in their communities. Rather... View Details
Keywords: by Michael Blanding
  • 02 Sep 2018
  • News

Havana Rising

requirement for operating in the country—sometimes requires creativity. A recent umbrella order took about three months to fill (“I guess there are no umbrellas in Cuba”), and even something as common as room upgrades requires oversight View Details
Keywords: Dan Morrell; photographed by Eve North
  • 01 Dec 2019
  • News

Bridging the Gap

brought an extra white shirt for the afternoon; the first would be gray by the time they got back to the office. A manufacturing hub for everything from Buster Brown socks to Chris-Craft boats—with plenty of... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 2012
  • Book

The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup

By: Noam Wasserman
Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: Should they go it alone or bring in cofounders, hires, and investors to help build the business? More than just financial rewards... View Details
Keywords: Entrepreneurship; Business Startups; Partners and Partnerships; Social Psychology; Outcome or Result
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  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

advice to businesses using affiliate marketing programs. His new working paper, written with Wesley Brandi, is titled Information and Incentives in Online Affiliate Marketing. The paper offers ways to help companies make better choices and avoid being... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

types of decisions that affect the joint payoffs of the firm and the professionals: nontransferable and transferable. Nontransferable decisions are always completely controlled by the professionals (e.g., how friendly to be to customers)... View Details
Keywords: by Michael Blanding; Service; Technology
  • 06 Apr 2007
  • What Do You Think?

Will Market Forces Stop Global Warming?

Summing Up Debate on this month's questions occurred on at least three levels. Is global warming occurring? Do humans (primarily through CO2 emissions) have much to do with it? Should we rely on market forces to provide appropriate responses, or will this require... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

introduced Koehn to Gayle King, a close friend of Winfrey's and the editor-at-large of O, The Oprah Magazine. King was delighted by the case in progress, and arranged an introduction to Tim Bennett,... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

incident, but then, under the aggressive leadership of John Stumpf and consumer banking head Carrie Tolstedt, the company created 3.3 million fictious consumer accounts. This led to Stumpf’s forced retirement and his replacement by COO... View Details
Keywords: by Bill George
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

and complements perfectly the physical business we have built so far.” Another example is MyoMaster, a company that specializes in recovery products and knowledge for athletes. Founded by couple Joe Gray and... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 21 Dec 2015
  • Op-Ed

Without Immigrants, We Wouldn't Have Google

In light of the tragedies in Paris and San Bernadino, a number of politicians, following in the footsteps of Donald Trump, have urged this country to respond by barring immigrants, refugees, and Muslims from our shores. Such a “solution”... View Details
Keywords: by Shane Greenstein; Information Technology
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

Summing Up: Where Do We Draw the Line on the Use of Technology in Hiring Practices? The idea of using brain scans in hiring, while it generated limited enthusiasm among respondents to this month's column, nevertheless was rejected by only... View Details
Keywords: by James Heskett