Publications

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

national leadership can be, I recommend Doris Kearns Goodwin’s Leadership: In Turbulent Times, which I’m delighted to say accompanies my new book on JP Morgan’s list of 14 picks for summer reading. Henry McGee I've just started reading a... View Details

Keywords: by Staff

August 2013 (Revised November 2013)
Case

Ford vs. GM: The Evolution of Mass Production (A)

By: Willy Shih

This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth century. Henry Ford's Model T was a car for the masses. After considerable experimentation, Ford Motor... View Details

Keywords: Innovation; Exploration; Dominant Design; Business Growth and Maturation; Business History; Innovation and Management; Innovation Strategy; Technological Innovation; Leading Change; Growth and Development Strategy; Product Positioning; Product Design; Product Development; Business Strategy; Corporate Strategy; Vertical Integration; Auto Industry; Manufacturing Industry; Michigan

Trevor Fetter is a Senior Lecturer and the Henry B. Arthur Fellow at Harvard Business School, where he has been on the faculty since 2019. He teaches two MBA required courses: Financial Reporting and Control and Leadership and Corporate Accountability. He has also... View Details

July 2011
Article

Unexploited Efficiencies in Higher Education

By: Henry C. Eyring

In "Unexploited Efficiencies in Higher Education," Henry C. Eyring argues that one way that the U.S. can compete globally in college attainment is to decrease cost-per-graduate. He explains how many stakeholders in higher education stand to benefit from unexploited... View Details

Keywords: Performance Measurement; Innovation; Control Systems; Education; Performance Evaluation; Innovation and Invention; Education Industry; United States

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08 Jul 2002
What Do You Think?

Have We Carried the Concept of Alignment Too Far?

Financial and Accounting Standards Board, new New York Stock Exchange rulings regarding board composition and other matters, and a Corporate and Auditing Accountability, Responsibility, and Transparency Act (CAARTA) by Congress. A... View Details

Keywords: by James Heskett

Amitabh Chandra

Amitabh Chandra is the Henry and Allison McCance Family Professor of Business Administration at Harvard Business School where he is the Faculty Chair of the joint View Details

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

For the school that so boldly launched the MBA 100 years ago and went on to become the bluest of blue-chip brands in business education, it seemed only fitting that Harvard Business School should mark its centennial year by examining the... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

18 Jun 2001
Lessons from the Classroom

Why Leaders Need Great Books

year, will eventually earn them a decent funeral by the time they die. The problem, though, is that if they miss even two weeks' worth of payments, they forfeit everything they've contributed to date. Big Demand According to Joseph L.... View Details

Keywords: by Martha Lagace

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

product-market view of the world; it was all about the automobile. The Google approach, by contrast, "is more an organization building. The premise is if you build an investment business and bring in enough great talent, they will... View Details

Keywords: by James Heskett; Education

November 2018 (Revised February 2023)
Case

Bangladesh: Into the Maelstrom

By: Reshmaan Hussam, Sophus A. Reinert and Namrata Arora

In the fall of 2018, Rohima Begum considered her options as the small island, or “char,” on which her family’s house rested slowly but inescapably eroded into the mighty Brahmaputra River in northern Bangladesh. The country, once unceremoniously dubbed a “basket case”... View Details

Keywords: Climate Change; Adaptation; Environmental Management; Problems and Challenges; Immigration; Bangladesh

November 1989 (Revised February 1992)
Case

Ford Motor Co.: Dealer Sales and Service

By: Leonard A. Schlesinger

Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found... View Details

Keywords: Organizational Change and Adaptation; Change Management; Distribution Channels; Customer Focus and Relationships; Service Industry; Auto Industry; Retail Industry; United States

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

the products. Estée Lauder, Howard Schultz, and Michael Dell, like the other entrepreneurs in the book—Josiah Wedgwood, Henry Heinz, and Marshall Field—knew an extraordinary amount about the goods and services they were offering. Michael... View Details

Keywords: by Martha Lagace

06 Nov 2017
Research Event

Who is Responsible for the Future of Cities?

CAMBRIDGE, Mass — On a rainy afternoon in late October, Mohsen Mostafavi stood before a packed auditorium at Harvard University and considered the history of cities in terms of three cooked eggs. Mostafavi, the Dean of the Harvard Graduate School of Design, described... View Details

Keywords: by Carmen Nobel

13 Feb 2024
Cold Call Podcast

Apple’s Dilemma: Balancing Privacy and Safety Responsibilities

Keywords: Re: Nien-he Hsieh & Henry W. McGee

05 Feb 2009
Research & Ideas

In Praise of Marketing

through the marketing ranks is much higher in the United States than Europe. The marketers at Wal-Mart, Google, and Lenovo are in the best tradition of Henry Ford and his Model T. They seek to democratize access to their products View Details

Keywords: by John Quelch; Advertising

01 Sep 2018
News

After the Fall

beliefs,” Greenwood says, chalking it up to an abundance of optimism. Before the crisis, for instance, the “Armageddon scenario” for housing price growth in 2006 was a 5 percent drop. During the lowest point of the crisis, housing prices fell View Details

Keywords: Jennifer Myers; illustration by Dan Bejar; Monetary Authorities-Central Bank; Finance; Securities, Commodities, and Other Financial Investments; Finance; Executive, Legislative, and Other General Government Support; Government

18 Feb 2021
Interview

Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?

By: Amy C. Edmondson and Chris Clearfield

During our conversation, we talked about:

• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details

Keywords: Psychological Safety; Management Skills; Management Style; Interpersonal Communication