by Feng Zhu - Publications - Faculty & Research - Harvard Business School

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October 2023
Article

Laboratory Safety and Research Productivity

By: Alberto Galasso, Hong Luo and Brooklynn Zhu

Are laboratory safety practices a tax on scientific productivity? We examine this question by exploiting the substantial increase in safety regulations at the University of California following the shocking accidental death of a research assistant in 2008.... View Details

Keywords: Economics Of Science; Risk Perception; Safety Regulations; Governing Rules, Regulations, and Reforms; Working Conditions; Safety; Performance Productivity

29 Jan 2019
First Look

New Research and Ideas, January 29, 2019

Industry By: Park, K. Francis, Robert Seamans, and Feng Zhu Abstract— We examine how heterogeneity in customers’ multi-homing tendencies affects a platform’s response to new entrants in its market. We... View Details

Keywords: Dina Gerdeman

August 2024
Case

DBS' AI Journey

By: Feng Zhu, Harold Zhu and Adina Wong

Headquartered in Singapore, DBS Bank, one of Asia's leading financial services groups, embarked on a multi-year digital transformation under CEO Piyush Gupta in 2014. It was then that DBS also began experimenting with AI to drive value for the business and customers.... View Details

Keywords: Corporate Governance; AI and Machine Learning; Digital Transformation; Risk Management; Value Creation; Banking Industry; Financial Services Industry; Asia; Singapore

May 2021
Article

Ideology and Composition Among an Online Crowd: Evidence From Wikipedians

By: Shane Greenstein, Grace Gu and Feng Zhu

Online communities bring together participants from diverse backgrounds and often face challenges in aggregating their opinions. We infer lessons from the experience of individual contributors to Wikipedia articles about U.S. politics. We identify two factors that... View Details

Keywords: User Segregation; Online Community; Contested Knowledge; Collective Intelligence; Ideology; Bias; Wikipedia; Knowledge Sharing; Perspective; Government and Politics

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September 2024
Supplement

Anker Innovations (B)

By: Feng Zhu, Jiangyong Lu and Nancy Hua Dai

An Amazon-native brand, Anker is the world’s No. 1 mobile charging brand and a leading consumer electronics company. Over the years, Anker developed an effective model of proving new products online first by leveraging customer insights from its proprietary Voice of... View Details

Keywords: Decision Choices and Conditions; Product; Distribution; Product Launch; Business Model; Electronics Industry; Consumer Products Industry

23 Mar 2010
First Look

First Look: March 23

(1990) and Petersen-Rajan (1995) models of information acquisition in credit markets. Download the paper: http://www.hbs.edu/research/pdf/10-077.pdf Strategies to Fight Ad-sponsored Rivals Authors: Ramon Casadesus-Masanell and Feng View Details

Keywords: Martha Lagace

January 2020 (Revised February 2020)
Teaching Note

edaixi (eWash): Digital Transformation of Laundry Services (A) and (B)

Teaching Note for HBS Nos. 617-034 and 617-038. View Details

June 21, 2019
Article

When Tech Companies Compete on Their Own Platforms

One common complaint from third parties about platform businesses is that they see what succeeds on their platforms and then enter the most profitable areas themselves, often decimating third parties in the process. Studies have identified several motivations for... View Details

Keywords: Platform-based Markets; Platform-owner Entry; Digital Platforms; Market Entry and Exit; Competition

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27 Jul 2010
First Look

First Look: July 27

Feng Zhu Abstract We provide the first formal model of business model innovation in a game-theoretic framework. Our analysis focuses on sponsor-based business model innovations where a firm monetizes its... View Details

Keywords: Martha Lagace

November 2021
Supplement

Ant Group (B)

By: Krishna G. Palepu, Feng Zhu and Susie L. Ma

Keywords: Information Technology; Value Creation; Network Effects; Strategy; Disruptive Innovation; Technology Industry; Financial Services Industry; China

March 2020
Module Note

Scaling and Sustaining Platform Businesses

Keywords: Platform Businesses; Platform Disruption; Platforms; Digital Platforms; Technology Industry

January 2020
Teaching Note

Apple Pay and Mobile Payments in Australia (A) and (B)

2017
Working Paper

Threat of Platform-Owner Entry and Complementor Responses: Evidence from the Mobile App Market

We examine how app developers on the Android mobile platform adjust their innovation efforts (rate and direction) and value-capture strategies in response to Google’s entry threat and actual entry into their markets. We find that, after Google’s entry threat increases,... View Details

Keywords: Platform-owner Entry; Entry Threat; Innovation; Complementors; Mobile App Industry; Mobile and Wireless Technology; Innovation Strategy; Market Entry and Exit

2021
Working Paper

Time Dependency, Data Flow, and Competitive Advantage

By: Ehsan Valavi, Joel Hestness, Marco Iansiti, Newsha Ardalani, Feng Zhu and Karim R. Lakhani

Data is fundamental to machine learning-based products and services and is considered strategic due to its externalities for businesses, governments, non-profits, and more generally for society. It is renowned that the value of organizations (businesses, government... View Details

Keywords: Economics Of AI; Value Of Data; Perishability; Time Dependency; Flow Of Data; Data Strategy; Analytics and Data Science; Value; Strategy; Competitive Advantage

May 2019 (Revised August 2019)
Teaching Note

X Fire Paintball & Airsoft: Is Amazon a Friend or Foe? (A) and (B)

Teaching Note for HBS Nos. 617-046 and 617-047. View Details

Article

Friends or Foes? Examining Platform Owners' Entry into Complementors' Spaces

As platform owners continue to expand their ecosystems, many of them have started to provide consumers with their own complementary applications. These moves position the platform owners as direct competitors to their complementors. This paper surveys empirical studies... View Details

Keywords: Platform; Complementors; Digital Platforms; Market Entry and Exit; Competition

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March 2020 (Revised March 2016)
Teaching Note

SF Express: From Delivery to E-Commerce

2024
Working Paper

Fiscal Policy under Convex Supply Curves

By: Shlok Goyal, Avi Lipton and Borui Niklas Zhu

Recent empirical evidence suggests that supply curves are convex. Supply curve convexity is at odds with conventional Phillips curves, which rely on an infinitely elastic underlying supply curve. This paper explores the effect of supply curve convexity on the... View Details

Keywords: Fiscal Stimulus; Fiscal Policy; Inflation; Inflation and Deflation; Macroeconomics; Policy; Mathematical Methods; United States

December 2022
Article

Competition, Contracts, and Creativity: Evidence from Novel Writing in a Platform Market

By: Yanhui Wu and Feng Zhu

A growing number of people today are participating in the gig economy, working as independent contractors on short-term projects. We study the effects of competition on gig workers' effort and creativity on a Chinese novel-writing platform. Authors produce and sell... View Details

Keywords: Gig Workers; Platform-based Markets; Novel Writing; Creative Production; Platform Bias; Employment; Digital Platforms; Creativity; Books; Competition; Contracts

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May 2019 (Revised October 2019)
Teaching Note

ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A) and (B)

By: Feng Zhu and Margaret Vo

Teaching Note for HBS Nos. 618-044 and 618-046. View Details

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