Publications

October 2016 (Revised March 2017)
Case

uberPOOL

By: Marco Iansiti, Michael W. Toffel and Amram Migdal

This case describes Uber's uberPOOL service, which let multiple Uber users who were headed in the same direction share a ride and pay substantially lower fares. View Details

Keywords: Uber; uberPOOL; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Technological Innovation; Digital Platforms; Transportation; Transportation Networks; Transportation Industry; Transportation Industry; Transportation Industry

01 Jun 2014
News

Ready for Takeoff

previous World Cup and Olympic hosts. But the country's lack of transportation alternatives—particularly a useful rail system—has also put an extraordinarily heavy burden on the airlines to move fans to disparate match sites. "I don't... View Details

Keywords: Dan Morrell; Air Transportation; Air Transportation

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform (Abridged)

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

01 Apr 2001
News

Khoo Teng Chye: Technology Turnaround in Singapore

At the PSA Corporation’s Pasir Panjang container terminal in Singapore, the cranes operate automatically: no drivers, just operators remotely controlling up to six of the lifting machines with a single joystick. Welcome to the most advanced port in the world — and the... View Details

Keywords: Alejandro Reyes; Transportation

01 Sep 2013
News

Who Are We?

The Bulletin staff set out to answer a question they hear all the time: Who ARE the HBS alumni? Digging into the alumni database,* they found a network that ranged from farmers to financiers, and just about everything in between. Here, a... View Details

Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation

31 Aug 2011
Research & Ideas

Improving Fairness in Flight Delays

arrival rate into a congested airport; in an AFP, the FAA uses the same approach to adjust the amount of traffic flying into congested airspace. These two tools account for approximately 30 percent of all air transportation delays,... View Details

Keywords: by Julia Hanna; Air Transportation; Air Transportation

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

February 2017
Case

BlaBlaCar: The Road Ahead...

By: Karim R. Lakhani, Arun Sundararajan, Emilie Billaud and Caroline Caltagirone

In 2017, the co-founders of BlaBlaCar—the world’s largest long-distance carpooling company—reflected on the evolution of their venture and the way forward. BlaBlaCar had reached critical mass and size; yet staying still was not going to be enough to be relevant and... View Details

Keywords: Business Growth and Maturation; Business Startups; Transformation; Decision Making; Values and Beliefs; Growth and Development Strategy; Digital Platforms; Network Effects; Strategic Planning; Competitive Strategy; Expansion; Internet and the Web; Transportation Networks; Transportation Industry; Transportation Industry; France; Europe

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

problems. Yet, they also enjoyed unexpected benefits, including plenty of networking and after-war opportunities for the tight community of German businesspeople in India. "The business implications of civil internment are uncharted... View Details

Keywords: by Julia Hanna; Manufacturing

February 2000 (Revised October 2000)
Case

CarPoint in 1999

By: Thomas R. Eisenmann and Gillian Morris

Updates events in Microsoft CarPoint through the end of 1999, focusing on CarPoint's strategic alliance with Ford and on competitive developments. View Details

Keywords: History; Business Model; Transportation Networks; Alliances; Emerging Markets; Entrepreneurship; Growth and Development Strategy; Auto Industry

28 Feb 2014
News

Investment in Infrastructure Will Help Small Businesses Drive Economic Growth

Keywords: Small business; Competitiveness; Transportation

17 Apr 2014
News

York Street Partners, Busbud Take Top Honors in Alumni New Venture Competition

transportation options in more than 10,000 cities in 90 countries, in 10 languages and 15 currencies. Based on Maurice's own travel experiences throughout Argentina and Peru, where he experienced many obstacles in booking bus travel,... View Details

Keywords: New Venture Competition; Securities, Commodities, and Other Financial Investments; Finance; News, Library, Internet, and Other Services; Information

21 Nov 2017
News

Alumni Peer into the Future of Energy

Justin Dawe (MBA 2007), president, Scoot Networks (photo courtesy of Scoot Networks) What do you think the state of the energy industry will be in 2030? HBS students in the Energy and Environment Club asked alumni working in the field to... View Details

Keywords: Margie Kelley; solar power; wind power

01 Mar 2011
News

Making Their Way

for aggressively growing our U.S.-based manufacturing operations, while incorporating a global mindset and offering our customers a true international capability.” With technology leveling the playing field, CGM can function as a globally View Details

Keywords: Garry Emmons; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation; Rail Transportation

November 2003 (Revised March 2004)
Case

Federal Express: Early History

Describes key events in the start-up of Federal Express. Outlines the company's value proposition and provides an overview of key competitors in the air freight industry. This case is used with Teledesic (Abridged), HBS No. 9-804-096, which describes a failed project... View Details

Keywords: Competition; Network Effects; Business Startups; Transportation Industry; United States