Stores - Publications - Faculty & Research

12 Feb 2007
Working Paper Summaries

Adding Bricks to Clicks: The Effects of Store Openings on Sales through Direct Channels

Keywords: by Jill Avery, Mary Caravella, John Deighton & Thomas Steenburgh; Retail

Organizational Design and Control Across Multiple Markets: The Case of Franchising in the Convenience Store Industry

Many companies operate units that are dispersed across different types of markets, serving significantly diverging customer bases. Such dispersion is likely to compromise headquarters' ability to control local managers' behavior and satisfy the needs of different... View Details

February 2001 (Revised September 2002)
Teaching Note

Marshall Field and the Rise of the Department Store TN

By: Nancy F. Koehn and William Grundy

Teaching Note for (9-801-349). View Details

Keywords: Distribution Industry; Retail Industry; Chicago

Citation

Purchase

December 1991 (Revised March 1995)
Teaching Note

Private Label at Dayton Hudson Department Store Co., Teaching Note

By: Walter J. Salmon

Keywords: Brands and Branding; Retail Industry

Citation

14 Aug 2015
News

Stores Suffer From a Shift of Behavior in Buyers

04 May 2024
News

This Fifth-Generation Department Store Is Winning the Luxury Game

February 2001 (Revised December 2002)
Case

Marshall Field and the Rise of the Department Store

By: Nancy F. Koehn

Analyzes Marshall Field's efforts to develop a market for mass retailing in late 19th-century Chicago. Examines Chicago's expansion in the 1860s and, within this context, how Field struck out on his own to, build a wholesale and retail business. Concentrates on the... View Details

Keywords: Fluctuation; Industry Growth; Corporate Strategy; Entrepreneurship; Brands and Branding; Society; Distribution Industry; Retail Industry; Chicago

Citation

Educators

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April 1991
Teaching Note

Danton's: The Specialty Store Men's Apparel Business, Teaching Note

By: Walter J. Salmon

Keywords: Apparel and Accessories Industry

Citation

28 Jul 2010
News

It is not easy to compete with kirana stores

23 Mar 2022
News

Online Brands Try a Traditional Marketing Strategy: Physical Stores

27 Apr 2018
News

Bookstores growing as country celebrates Independent Book Store Day

24 Mar 2019
News

Instacart Exec Fell in Love with Grocery Stores Early

Keywords: online grocery delivery; online retail; career paths; Retail Trade

January 2021
Teaching Plan

Loss Prevention at Mac's Convenience Stores (A) and (B)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Citation

Purchase

April 2009 (Revised March 2013)
Case

Lawson: Becoming the Community Store of 9,000 Japanese Communities

By: Linda A. Hill, Francisco de Asis Martinez-Jerez, Masako Egawa, Emily Stecker and Mayuka Yamazaki

Keywords: Retail Industry; Japan

Citation

Educators

Purchase

Research Summary

Bricks and Clicks: The Effect of Store Assortment on E-tail Format (with R. Lal and E. Ofek)

An often neglected aspect in existing studies of the Internet selling process is the high volume of product returns. Such returns reflect a major logistic expenditure on behalf of companies that sell over the net. The problem is reduced when consumers shop in physical... View Details

17 Dec 2019
Working Paper Summaries

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

Keywords: by Doug J. Chung, Kyoungwon Seo, and Reo Song; Retail; Technology

June 2020 (Revised August 2020)
Case

Majid Al Futtaim Retail Geographic Expansion: Brick or Click?

By: Juan Alcácer and Alpana Thapar

This case illustrates the challenges that retailers face when they aggressively pursue geographical growth by expanding both their physical store network and their online presence. It features Majid Al Futtaim (MAF) Retail, a franchisee of Carrefour hypermarkets in the... View Details