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- All HBS Web
(3,946)
- People (11)
- News (1,102)
- Research (2,208)
- Events (3)
- Multimedia (5)
- Faculty Publications (1,439)
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- 01 Jun 2011
- News
All in Good Time
operations is in Marietta, Georgia.) “When I started in 2005,” she says, “I went through all the usual growing pains of hiring too many people and spending too much on marketing. But I was able to do everything that I needed to do at home... View Details
- 01 Mar 2004
- News
Job Hunting in a Tight Market: Strength in Numbers
written to someone asking for a meeting, do not leave messages for the person to call you back. Instead, keep calling. If you’re still unsuccessful in reaching your contact, try asking the company’s operator to speak to the person’s... View Details
- 01 Sep 2016
- News
Case Study: Alumni Advice for a Health Care Startup
was operating as a kind of project manager for her mom—and that she was one of 66 million Americans taking care of an ill, aging, or disabled loved one—she began to build a more modern solution to care management. Wellthy provides loved... View Details
- 02 Feb 2017
- News
Growing and Competing at the Local Level
Buckley Brinkman (MBA 1986) is executive director/CEO of the Wisconsin Center for Manufacturing and Productivity, which provides consulting services and programs to help manufacturers grow their businesses and become more profitable. In... View Details
- 01 Jun 1998
- News
Devtosh Khare
investments in a variety of Indian business sectors. After graduation, Khare plans to work in a hypergrowth, high-tech Silicon Valley company or in private equity in Singapore or Hong Kong before pursuing his entrepreneurial dream in India. "I need to get View Details
Keywords: Orna Feldman photograph by Webb Chappell
- 01 Sep 2012
- News
Hierarchy's Last Stand
to performance. In the classic hierarchical career bargain, people would join a company or government service with ambition and energy, and they would overperform and be undercompensated for it. But as they gradually rose through the... View Details
- 01 Feb 2002
- News
If You're #1, Watch Out
earn. Typically when this happens, the components and subsystems are the things that become not good enough - and that's where attractive profits get made. An example is the computer industry, where profit shifted from manufacturers down to View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual... View Details
Keywords: Jennifer Myers
- 21 Mar 2019
- News
Helping Veterans Build Careers
like Watson regularly in the Reserves and has helped the Call of Duty Endowment—the largest private funder of employment for veterans—create a solid path forward for them. “Veterans tend to leave their first jobs after military service... View Details
Keywords: Jill Radsken
- 01 Sep 2008
- News
Where Are They Now?
multinational corporations, including Sears Roebuck, Wal-Mart, Bank of America, and American Express. He has also served on the board of Youth Services International, which provides care and developmental View Details
- 01 Jun 2007
- News
New HBS, KSG Joint Degree
joint degrees, students must be admitted independently to both HBS and KSG. “Graduates of this new program will be able to address some of the world’s most pressing issues that call for collaboration between the public and the private sectors and that require leaders... View Details
- 01 Jun 2010
- News
Entrepreneur-in-Residence
Janet Kraus, cofounder of Circles, a leader in concierge services, is HBS’s newest Entrepreneur-in-Residence. Founded in 1997, Circles became a $50 million company with nearly 1,000 people operating in Boston and Burlington, Ontario.... View Details
- 10 Mar 2021
- News
Sister Soldier
becomes an unlikely entrepreneur, supporting her siblings when her father and brother are forced to flee the Taliban. Ashley’s War (2015) centers on the US military’s Cultural Support Teams, a pilot program that inserted women alongside Special View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
- 01 Dec 2014
- News
Customizing Couture Online
now ubiquitous invitation-only Internet flash sale. Up next for Wilkis Wilson: at-home beauty service startup Glamsquad. That’s what Tinker Tailor offers. “I heard from all these women who really wanted to buy beautiful high-end... View Details
- 01 Jun 2005
- News
Better than Cash
area, having served more than 250 nonprofits and providing consulting services worth approximately $1.5 million annually, says HBSA/NC president Sean Jacobsohn (MBA ’98). Nonprofits across the country are under increasing pressure to... View Details
- 01 Sep 2015
- News
Case Study: Golden Ticket
other gate-related event services. The company—which formed in late 2014 in a merger of a ticket-selling operation and a youth sports–focused custom commemoratives business—currently works with about two dozen schools in California, has... View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2012
- News
Think Locally, Act Globally
mobile services in Delhi and in time became India’s largest telecom company. Then, looking overseas for new markets, Mittal decided on Africa, where mobile penetration is still only about 40 percent, and 60 percent of the continent’s 1... View Details
- 01 Jun 2018
- News
Disrupting India’s Dental Market
opening a hospital. “I didn’t want to get into real estate,” he says. “I wanted to get into a service business.” Perhaps even more appealingly, dentistry did not depend on referrals from other doctors, which turned Indian medicine into “a... View Details
Keywords: Sasha Issenberg