Publications

Educators

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

flexibly navigate changing environments yet because it does not have a notion of its “self” and what it can do with it. This shortcoming raises questions about whether it’s safe to rely on AI in certain... View Details

Keywords: by Rachel Layne; Technology; Information Technology

09 Nov 2023
HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

must’ve been something we did wrong in raising our child.” It’s unsafe. “We’d love to include this person as part of organization, but it’s not safe to, because of this mental health issue.” The “not my neighbor” phenomenon, which is: “We... View Details

Keywords: by Kara Baskin; Health

Spring 2012
Article

Sustainability at Dow Chemical

By: Robert G. Eccles, Kathleen M. Perkins and Mark Weick

Dow Chemical Company, which was founded in 1894, is now the second-largest chemical company in the world. From the outset, the company has been committed to high-technology research and commercial innovation in chemistry, advanced materials, and agro-sciences. But if... View Details

Keywords: Value Creation; Corporate Strategy; Chemicals; Environmental Sustainability; Innovation and Invention; Chemical Industry

Find at Harvard

December 2022
Case

Taylor Farms: Adding Value to Fresh Produce

By: José B. Alvarez, Forest L. Reinhardt, Jenyfeer Martinez Buitrago and Pedro Levindo

In October 2022, Bruce Taylor (HBS MBA, 1981), Chairman and CEO of Taylor Farms, the leading producer of salads and healthy fresh foods in the United States, wondered whether this was the right time for Taylor Farms to venture into the Controlled Environment... View Details

Keywords: Technology Adoption; Cost vs Benefits; Logistics; Environmental Sustainability; Agriculture and Agribusiness Industry

Educators

07 Jul 2009
First Look

First Look: July 7

Policies that would create net benefits for society but would also involve costs frequently lack the necessary support to be enacted because losses loom larger than gains psychologically. To reduce this harmful consequence of loss... View Details

Keywords: Martha Lagace

01 Jul 2016
Working Paper Summaries

Entrepreneurs and the Co-Creation of Ecotourism in Costa Rica

Keywords: by Geoffrey Jones and Andrew Spadafora; Tourism

Article

Third-Party Punishment as a Costly Signal of High Continuation Probabilities in Repeated Games

By: Jillian J. Jordan and David G. Rand

Why do individuals pay costs to punish selfish behavior, even as third-party observers? A large body of research suggests that reputation plays an important role in motivating such third-party punishment (TPP). Here we focus on a recently proposed reputation-based... View Details

Keywords: Direct Reciprocity; Evolution; Dispersal; Cooperation; Trust; Reputation; Game Theory

April 2019 (Revised January 2025)
Case

Clear Link Technologies, LLC: Driving Sales with Peer Effects

By: Christopher Stanton, Richard Saouma and Olivia Hull

The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details

Educators

01 Aug 2023
What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

J-Giangrande commented, “Middle managers are falling down on inclusion because most lack the knowledge, the skills, and the time to create a safe environment where all are included, understood, and valued.”... View Details

Keywords: by James Heskett

14 Oct 2014
First Look

First Look: October 14

Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield... View Details

Keywords: Sean Silverthorne

15 Jan 2019
First Look

New Research and Ideas, January 15, 2019

designing focused experiments to test hypotheses in a capital-efficient fashion in order to achieve product-market fit. But ICOs substantially limit the benefits associated with such staged experimentation for three reasons. Publisher's... View Details

Keywords: Dina Gerdeman

2010
Working Paper

The Empire Struck Back: The Mexican Oil Expropriation of 1938 Reconsidered

By: Noel Maurer

The Mexican expropriation of 1938 was the first large-scale non-Communist expropriation of foreign-owned natural resource assets. The literature generally makes three assertions: the U.S. government did not fully back the companies, Mexico did not fully compensate them... View Details

Keywords: Non-Renewable Energy; Governance Controls; Business History; Ownership; Business and Government Relations; Natural Environment; Energy Industry; Mexico; United States

14 Feb 2011
Research & Ideas

Clay Christensen’s Milkshake Marketing

says. He adds that this marketing paradigm comes with the additional benefit of being difficult to rip off. Nobody, for example, has managed to copy IKEA, which helps its customers do the job of furnishing an apartment right now.... View Details

Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage

Article

Human Capital and the Future of Work: Implications for Investors and ESG Integration

By: Sakis Kotsantonis and George Serafeim

Human capital development (HCD) is a key consideration for most companies, but only recently have investors focused on understanding the risks and opportunities related to human capital with the emergence of environmental, social, and governance (ESG) investment... View Details

Keywords: Future Of Work; ESG; Employee Engagement; Employee Compensation; Human Capital; Human Resources; Employees; Compensation and Benefits; Wages

September 2021 (Revised October 2022)
Supplement

Hester Pharmaceuticals (B): Securing Supply

By: Dante Roscini and John Masko

Supplements the (A) case. In late 2020, demand for Hester Pharmaceutical’s (Hester’s) breakthrough oncology drug Akrozumab was outstripping the company’s most optimistic projections. In order to increase manufacturing capacity and meet the demand, Hester was... View Details

Keywords: COVID-19 Pandemic; Cost vs Benefits; Trade; Supply Chain; Global Strategy; Buildings and Facilities; Operations; Health Care and Treatment; Demand and Consumers; Global Range; Globalized Markets and Industries; Pharmaceutical Industry; Italy; China; United States; Germany

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

survival behaviour: intrinsic and extrinsic. Intrinsic survival is supported by our daily, regular, routine behaviours within our normative environment. Extrinsic survival refers to those new behaviours we need to survive in an View Details

Keywords: by Boris Groysberg and Robin Abrahams

2007
Other Unpublished Work

Positions of Power and Status: Reciprocity in the Venture Capital Industry

By: Mikolaj Jan Piskorski

This paper proposes a straightforward way of differentiating between central network positions that confer power from those that confer status. I argue that actors achieve high status by receiving numerous exchanges from actors who receive numerous exchanges from... View Details

Keywords: Venture Capital; Power and Influence; Opportunities; Status and Position