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    Designating Certain Post-Acute Care Facilities As COVID-19 Skilled Care Centers Can Increase Hospital Capacity And Keep Nursing Home Patients Safer

    As the number of COVID-19 cases nationwide continues to grow, a number of hospitals will need to convert acute care beds into intensive care beds, and discharge stable patients to post-acute care settings such as nursing homes.  In addition, nursing homes unable... View Details
    • April 2023
    • Article

    Learning Down to Train Up: Mentors Are More Effective When They Value Insights from Below

    By: Ting Zhang, Dan Wang and Adam D. Galinsky
    Although mentorship is vital for individual success, potential mentors often view it as a costly burden. To understand what motivates mentors to overcome this barrier and more fully engage with their mentees, we introduce a new construct, learning direction, which... View Details
    Keywords: Mentoring; Learning Direction; Interpersonal Communication; Learning; Leadership Development
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    • October 2008 (Revised June 2010)
    • Case

    State of Emergency at Mercy Hospital

    By: Thomas J. DeLong and Chirag D Shah
    Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details
    Keywords: Health Care and Treatment; Knowledge Acquisition; Leadership Development; Behavior; Personal Characteristics; Health Industry
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    • Link

    COVID-19 Capability Scorecard

    • June 2024
    • Case

    Vinalhaven: The Downtown Project

    By: Richard S. Ruback, Matthew Preble, Ruth Page and Dave Habeeb
    Vinalhaven is an island community located approximately 12 miles off the coast of Maine. The island has a year-round population of about 1,300 people as of 2022, with an additional 3,000 people who reside on the island in the summer months. The two largest industries... View Details
    Keywords: Climate Change; Environmental Regulation; Environmental Sustainability; Natural Resources; Natural Environment; Weather; Sustainable Cities; Forecasting and Prediction; Construction; Property; Infrastructure; Capital Budgeting; Projects; Project Finance; Negotiation; United States; Maine
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    • June 2005 (Revised May 2006)
    • Case

    Vidient (A)

    Vidient, a young company, is in the process of being spun out of a much larger, established Japanese business. Vidient is in the business of analyzing the feeds from security cameras and catches security breaches automatically, without human assistance. The parent... View Details
    Keywords: Technological Innovation; Business Growth and Maturation; Corporate Entrepreneurship; Financing and Loans; Business Startups; Service Industry; Japan
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    • Article

    Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm

    By: Takao Kato and Pian Shu
    We study the impact of social identity on worker competition by exploiting the well-documented social divide between urban resident workers and rural migrant workers in urban Chinese firms. We analyze data on weekly output, individual characteristics, and coworker... View Details
    Keywords: Social Identity; Coworker Effect; Productivity; Relative Performance Incentive; Intergroup Competition; Competition; Groups and Teams; Performance Productivity; Identity
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    • June 1988
    • Case

    American Repertory Theatre--1988

    American Repertory Theatre (ART) is one of the premier resident theatres in the United States. ART has been successful in following its vision, which is to advance the art of theatre by creating an ideal working environment for artists and promoting very high quality... View Details
    Keywords: Mission and Purpose; Success; Theater Entertainment; Fine Arts Industry; United States
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    • June 2009 (Revised February 2010)
    • Case

    Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships

    By: Ramon Casadesus-Masanell and Maxime Aucoin
    The case describes the history and business model of Cirque du Soleil (CdS). The case allows for a rich discussion and analysis of Cirque du Soleil's business model with an emphasis on how it interacts with that of MGM Mirage. Le Cirque and MGM's business models... View Details
    Keywords: Business Model; Investment; Profit; Globalized Markets and Industries; Growth and Development Strategy; Market Entry and Exit; Partners and Partnerships; Trust; Entertainment and Recreation Industry
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    • 2017
    • Book

    Forged in Crisis: The Power of Courageous Leadership in Turbulent Times

    By: Nancy F. Koehn
    An enthralling historical narrative filled with critical leadership insights that will be of interest to a wide range of readers—including those in government, business, education, and the arts—Forged in Crisis spotlights five masters of crisis: polar explorer... View Details
    Keywords: Leadership; Personal Characteristics; Crisis Management; Biography
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      Lauren H. Cohen

      Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

      Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government
      • August 2020 (Revised October 2020)
      • Exercise

      To Prioritize Money or Time? The P-Mot Exercise (Student)

      By: Ashley Whillans and Liz Goldenberg
      Working professionals are often in the predicament of needing to make a choice between activities that will grant them more money or more time. Indeed, in large-scale representative panels of working adults, most respondents report feeling pressed for both time and... View Details
      Keywords: Time; Time-as Money; Money; Time Management; Decision Making
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        Robert S. Kaplan

        Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he... View Details

        Keywords: health care; nonprofit industry

          W. Matt Kelly

          Matt Kelly is the CEO of JBG SMITH and a member of the Board of Trustees. Prior to the formation of JBG SMITH, Mr. Kelly served as a Managing Partner of the JBG Companies and was co-head of JBG’s Investments Group and primarily responsible for... View Details

          • May 2022
          • Case

          Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

          By: Tsedal Neeley and Stefani Ruper
          Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that she accepted your resignation.” Heart... View Details
          Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation
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          • Research Summary

          Leveraging Knowledge for Performance

          Morten Hansen is involved in research which examines how knowledge residing in different units in a company can be leveraged to improve performance in a specific unit. He has conducted several large studies of the use of knowledge in creating competitive performance,... View Details
          • Article

          Do Citizens’ Preferences Matter? Shaping Legislator Attitudes Towards Peace Agreements

          By: Miguel García-Sánchez, Aila M. Matanock and Natalia Garbiras-Díaz
          To what extent are legislators, responsible for the implementation of many peace agreements, responsive to citizens’ preferences? Examining the 2016 Colombian peace agreement, we embed an experiment in the 2019 wave of a survey of all the members of Congress. We inform... View Details
          Keywords: Legislation; Legislators; Peace Process; Agreements; Govenment; Voters' Interests; Governance; Government and Politics; Voting; Policy; Governing Rules, Regulations, and Reforms; Latin America; Colombia
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          • February 2018
          • Case

          The Golden Triangle: Back in Business (A)

          By: Joseph Fuller, William Kerr, Manjari Raman and Donald Maruyama
          The Golden Triangle Region (GTR) is a three-county area in rural Mississippi that suffered a steep decline as manufacturing companies faced pressures from automation and overseas competition. Between the mid 1980s and late 1990s, several textile, toy, and tubing... View Details
          Keywords: Economic Slowdown and Stagnation; Development Economics; Change; Leadership; Success; Mississippi
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          • 23 May 2013
          • News

          Don’t Blame Apple for America’s Broken Tax Code

          • 06 Nov 2006
          • Research & Ideas

          How South Africa Challenges Our Thinking on FDI

          More than one decade after the fall of apartheid, and despite ambitious economic reforms by the ANC government, foreign direct investment flows into South Africa averaged around two-thirds less than investments in comparable emerging-market economies. Why? One reason... View Details
          Keywords: by Martha Lagace