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  • All HBS Web  (353)
    • News  (57)
    • Research  (226)
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  • All HBS Web  (353)
    • News  (57)
    • Research  (226)
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  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

team’s idea: Prevent burnout by creating a dialog around the seemingly arbitrary nature of fashion pricing—and the fact that many people judge a garment’s quality based on its price tag. The strategy: Price two identical items next to... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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Wells, John R., and Carole A. Winkler. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 717-473, March 2017. (Revised September 2017.)
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

movement built a reputation for Costa Rica as a natural paradise and conservation hub,” Giacomin observes. “At the same time, local actors took advantage of this brand identity to build mainstream tourist facilities that weren’t in line... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and professional View Details
Keywords: by Lakshmi Ramarajan; Publishing; Web Services
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

Trachtman had learned how to manage founders who had strong relationships, but those experiences had not prepared him for the current situation. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807173 Publications Measuring View Details
Keywords: Martha Lagace
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

a question related to whether the poor should be helped by the government or if they should help themselves, while the measure of luck is the share of the oil industry in the state's economy multiplied by the price of oil. The correlation... View Details
Keywords: Martha Lagace
  • 23 Feb 2016
  • First Look

February 23, 2016

of these shortcuts. Specifically, we exploit a regulatory provision wherein a firm’s primary industry is determined by the highest sales segment. Exploiting this regulation, we provide evidence that investors classify operationally nearly View Details
Keywords: Sean Silverthorne
  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

is) a disconnect between the identity (employees) experience in their workplace and the identity valued in their organizations' business models." Dr. Kervokian asks, "What exactly is the new... View Details
Keywords: by Jim Heskett
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

  Working PapersUnmasking Manly Men: The Organizational Reconstruction of Men's Identity Authors:Robin J. Ely and Debra E. Meyerson Abstract This paper presents a case study of offshore oil platforms—a workplace that has traditionally... View Details
Keywords: Martha Lagace
  • 19 Feb 2007
  • Research & Ideas

Inexperienced Investors and Market Bubbles

counterparts. Q: An interesting fact in your work is that even after the bubble burst, investors continued to pour money into funds managed by inexperienced managers despite their poor track records. A: Yes, but inflows slow down considerably. This View Details
Keywords: by Sean Silverthorne; Financial Services
  • 16 Jan 2012
  • Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

traded firms entertain occasional meetings with private investors, according to a 2009 survey by Thomson Reuters. For both the investors and the executives, this can mean spending tens of thousands of dollars annually on plane tickets and other View Details
Keywords: by Carmen Nobel; Financial Services
  • 14 Apr 2014
  • Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

trouble, too?" Giddings asked. In a Q&A after Giddings' talk, a black participant acknowledged her personal struggle with the race/gender divide. "I still feel I have to choose between working for white women and working for black men," she said. Gender View Details
Keywords: by Carmen Nobel
  • 27 Mar 2012
  • First Look

First Look: March 27

experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
  • 29 Mar 2016
  • First Look

March 29, 2016

create fertile soil for dynamic capabilities. The five micromechanisms are values-based decision heuristics; intrinsic motivation with positive emotions; an organizational control system based on entrepreneurial self-organization, self-management, and peer regulation;... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

benefits of learning) from that attempt. Finally, external innovation appears to be fast—solutions arrive quite quickly and can often exceed the capacity of the seeker. Q: And potential downsides? A: The main concerns about working with outside innovators View Details
Keywords: by Sean Silverthorne; Technology
  • 03 Jan 2017
  • First Look

January 3, 2017

to standardize their products and helped establish brand identities through consistent appearance. By 1938, food dyes had achieved such widespread use, and had raised such public concern, that the federal government amended the 1906 Pure... View Details
Keywords: Carmen Nobel
  • 10 Sep 2018
  • Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

in other companies around the same time, which ultimately made it easier to keep the identity of the company in Men and Women confidential. I've never revealed it. Ely: Earlier you said that the book partly came out of a reaction to what... View Details
Keywords: by Robin J. Ely
  • 20 Sep 2016
  • First Look

September 20, 2016

distinctively African-American names are 16% less likely to be accepted relative to identical guests with distinctively White names. Discrimination occurs among landlords of all sizes, including small landlords sharing the property and... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2014
  • Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

for growth. During the nineteenth century, most multinational investment in developing countries went into natural resources and related services. These were often enclave investments, like mining towns, with few links to the local... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

technologies in the U.S. While there are several startups in clean energy that are well-suited to the traditional venture capital investment model, our analysis highlights a number of structural challenges related to venture capital (VC)... View Details
Keywords: Sean Silverthorne
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