Show Results For
- All HBS Web
(2,135)
- People (22)
- News (553)
- Research (866)
- Events (22)
- Multimedia (17)
- Faculty Publications (417)
Show Results For
- All HBS Web
(2,135)
- People (22)
- News (553)
- Research (866)
- Events (22)
- Multimedia (17)
- Faculty Publications (417)
- 2017
- Working Paper
Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance
- 30 Oct 2019
- Video
Where are Students Heading for Field Global Immersions?
- May 2017
- Article
Behavioral Processes in Long-Lag Interventions
- Research Summary
Overview
- 2022
- Working Paper
Are Experts Blinded by Feasibility?: Experimental Evidence from a NASA Robotics Challenge
- 25 May 2016
- News
FIELD 3: Taking Down Barriers
- 2018
- Article
Prior Ties and the Limits of Peer Effects on Startup Team Performance
- November 2009
- Article
Finding Missing Markets (and a Disturbing Epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya
Saving More in Groups: Field Experimental Evidence from Chile
We test the effectiveness of self-help peer groups as a commitment device for precautionary savings, through two randomized field experiments among 2,687 microentrepreneurs in Chile. The first experiment finds that self-help peer groups are a powerful tool to... View Details
- March 2019
- Article
When Does Advice Impact Startup Performance?
- 2017
- Working Paper
Voter Mobilization and Trust in Electoral Institutions: Evidence from Kenya
- February 2013
- Article
Commitment and Behavior Change: Evidence from the Field
- June 2021
- Article
Engineering Serendipity: When Does Knowledge Sharing Lead to Knowledge Production?
The Magic That Makes Customer Experiences Stick
The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details
- April 2020
- Article
Field Comparisons of Incentive-Compatible Preference Elicitation Techniques
- September 2016
- Article
When 3+1>4: Gift Structure and Reciprocity in the Field
- September 2015 (Revised March 2017)
- Technical Note
FIELD Global Immersion: Developing Customer Empathy
- June 2023
- Article
The Salary Taboo: Privacy Norms and the Diffusion of Information
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details