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  • All HBS Web  (3,060)
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    • Research  (1,643)
    • Events  (30)
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  • All HBS Web  (3,060)
    • People  (9)
    • News  (700)
    • Research  (1,643)
    • Events  (30)
    • Multimedia  (42)
  • Faculty Publications  (1,160)
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  • 2009
  • Chapter

Open Platform Development and the Commercial Internet

By: Shane Greenstein
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Greenstein, Shane. "Open Platform Development and the Commercial Internet." Chap. 9 in Platforms, Markets and Innovation, edited by Annabelle Gawer, 219–250. Cheltenham, UK: Edward Elgar Publishing, 2009.
  • 2014
  • Working Paper

Product to Platform Transitions: Organizational Identity Implications

By: Elizabeth J. Altman and Mary Tripsas
Organizations are increasingly recognizing that value they once derived from offering standalone products can be significantly enhanced if they transition to platform-based businesses that harness the innovative capabilities of complementors. While the competitive... View Details
Keywords: Organizational Change; Organizational Identity; Ecosystems; Complementors; Managing Innovation; Organizational Change and Adaptation; Multi-Sided Platforms; Innovation and Management; Organizational Culture
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Altman, Elizabeth J., and Mary Tripsas. "Product to Platform Transitions: Organizational Identity Implications." Harvard Business School Working Paper, No. 14-045, December 2013. (Revised September 2014.)
  • March 2012 (Revised June 2012)
  • Teaching Note

Transforming Verizon: A Platform for Change (TN)

By: Rosabeth Moss Kanter and Matthew Bird
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Kanter, Rosabeth Moss, and Matthew Bird. "Transforming Verizon: A Platform for Change (TN)." Harvard Business School Teaching Note 312-099, March 2012. (Revised June 2012.)
  • January 3, 2022
  • Other Article

Pushing Social Media Platforms to Self-Regulate

By: Michael A. Cusumano, David B. Yoffie and Annabelle Gawer
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Cusumano, Michael A., David B. Yoffie, and Annabelle Gawer. "Pushing Social Media Platforms to Self-Regulate." Regulatory Review (January 3, 2022). (Editorial.)
  • 2013
  • Other Unpublished Work

Platforms and Limits to Network Effects

By: Mikolaj Jan Piskorski and Hanna Halaburda
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Piskorski, Mikolaj Jan, and Hanna Halaburda. "Platforms and Limits to Network Effects." (Management Science, First Round Revise and Resubmit.)
  • Article

Pricing and Commitment by Two-Sided Platforms

By: Andrei Hagiu
Keywords: Price; Two-Sided Platforms
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Hagiu, Andrei. "Pricing and Commitment by Two-Sided Platforms." RAND Journal of Economics 37, no. 3 (Fall 2006).
  • January 2018 (Revised October 2019)
  • Case

ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A)

By: Feng Zhu, Weiru Chen and Shirley Sun
ZBJ.com (ZBJ), an online platform that connects knowledge workers to small- and medium-sized enterprises, is China’s largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15... View Details
Keywords: Outsourcing; Disintermediation; Digital Platforms; Information Technology; Problems and Challenges; Global Strategy; Information Technology Industry; China
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Zhu, Feng, Weiru Chen, and Shirley Sun. "ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A)." Harvard Business School Case 618-044, January 2018. (Revised October 2019.)
  • December 2021
  • Case

Slice Labs: Creating a Fraud-free Online Insurance Platform

By: Amit Goldenberg, Max Bazerman and Ruth Page
"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was... View Details
Keywords: Technology; Insurance; Digitization; Honesty; Negotiation; Fraud; Ethics; Negotiation Process; Negotiation Tactics; Negotiation Types; Social Psychology; Conflict and Resolution; Trust; Fairness; Moral Sensibility; Values and Beliefs; Crime and Corruption; Insurance Industry; Technology Industry; United States; Canada
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Goldenberg, Amit, Max Bazerman, and Ruth Page. "Slice Labs: Creating a Fraud-free Online Insurance Platform." Harvard Business School Multimedia/Video Case 921-712, December 2021.
  • spring 2007
  • Article

The Metaverse as a Business Platform

By: Robert G. Eccles Jr. and Jonathan Reichental
Keywords: Business Ventures
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Eccles, Robert G., Jr., and Jonathan Reichental. "The Metaverse as a Business Platform." Harvard Interactive Media Review 1, no. 1 (spring 2007): 14–17.
  • 11 Nov 2020
  • Research & Ideas

How Hackathons Help Decide Platform Winners and Losers

Choosing the right software platform is a critical task for developers. It can be a business life-or-death decision picking between Android or iPhone, Amazon Web Services or Google Cloud Platform, Xbox or PlayStation. At the same time,... View Details
Keywords: by Michael Blanding; Technology
  • March 2013
  • Module Note

Competing with Social Networks: Social Platforms

By: Mikolaj Jan Piskorski
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Piskorski, Mikolaj Jan. "Competing with Social Networks: Social Platforms." Harvard Business School Module Note 713-498, March 2013.
  • March 2013
  • Module Note

Competing with Social Networks: Social Platforms

By: Mikolaj Jan Piskorski
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Piskorski, Mikolaj Jan. "Competing with Social Networks: Social Platforms." Harvard Business School Module Note 713-495, March 2013.
  • December 2011 (Revised April 2012)
  • Case

Transforming Verizon: A Platform for Change

By: Rosabeth Moss Kanter and Matthew Bird
A new CEO steps into the shoes of his long-time predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before departing, had initiated the company's strategic repositioning. The new CEO reflected on Verizon's recent successes,... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Globalized Firms and Management; Groups and Teams; Telecommunications Industry
Citation
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Kanter, Rosabeth Moss, and Matthew Bird. "Transforming Verizon: A Platform for Change." Harvard Business School Case 312-082, December 2011. (Revised April 2012.)
  • 09 Dec 2015
  • Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

application developers turn to the App Store for digital distribution. The platform providers are their selling partners, scraping off a little bit for themselves on each sale. It’s a great arrangement for small businesses—until their... View Details
Keywords: by Carmen Nobel; Retail; Technology; Web Services
  • October 2024
  • Article

Strategic Decision Making at Platform Transitions: The Case of Nokia (2010-2011).

By: Timo O. Vuori and Michael Tushman
We studied Nokia’s decision to adopt the Windows platform in 2011 to induce new theory on the emotional dynamics of incumbent firms’ strategic decision making at platform transitions. We find that platform companies’ entry into an established industry activates a... View Details
Keywords: Emotions; Technology Adoption; Corporate Strategy; Transition
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Vuori, Timo O., and Michael Tushman. "Strategic Decision Making at Platform Transitions: The Case of Nokia (2010-2011)." Strategic Management Journal 45, no. 10 (October 2024): 2018–2062.
  • 14 Jan 2021
  • Working Paper Summaries

Dog Eat Dog: Measuring Network Effects Using a Digital Platform Merger

Keywords: by Chiara Farronato, Jessica Fong, and Andrey Fradkin
  • 09 Sep 2011
  • Working Paper Summaries

Quantity vs. Quality: Exclusion by Platforms with Network Effects

Keywords: by Andrei Hagiu; Technology
  • 10 Dec 2018
  • Working Paper Summaries

Platform Competition: Betfair and the U.K. Market for Sports Betting

Keywords: by Ramon Casadesus-Masanell and Neil Campbell; Entertainment & Recreation
  • March 2022
  • Teaching Note

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato
Teaching Note for HBS Case Nos. 622-011 and 622-050. View Details
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Farronato, Chiara. "Telepass: From Tolling to Mobility Platform." Harvard Business School Teaching Note 622-089, March 2022.
  • September 2021 (Revised December 2021)
  • Case

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta
Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details
Keywords: Mobile Payment; App; Mobility Services; Analysis; Change; Change Management; Transformation; Transition; Innovation and Invention; Strategy; Information Technology; Mobile and Wireless Technology; Transportation; Transportation Networks; Value; Value Creation; Consumer Behavior; Technology Industry; Transportation Industry; Insurance Industry; Europe; Italy; Milan
Citation
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Farronato, Chiara, Stefano Denicolai, and Sarah Mehta. "Telepass: From Tolling to Mobility Platform." Harvard Business School Case 622-011, September 2021. (Revised December 2021.)
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