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  • All HBS Web  (1,668)
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  • April 1997 (Revised February 2002)
  • Case

Europe in 1996

By: Huw Pill and Effie Anagnostopoulos
Describes the process of economic and political integration in Europe in the period since 1945. The main issues discussed are: the common market; the single market; economic and monetary union; EU enlargement encompassing the former centrally planned economies; and EU... View Details
Keywords: Integration; Trade; Macroeconomics; Europe
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Pill, Huw, and Effie Anagnostopoulos. "Europe in 1996." Harvard Business School Case 797-047, April 1997. (Revised February 2002.)
  • December 2004 (Revised February 2006)
  • Case

Executive Decision Making at General Motors

By: David A. Garvin and Lynne Levesque
Describes the evolution of General Motors' strategy, organizational structure, and management processes from its founding to the present day. Focuses on the role of GM's management committee—the senior-decision-making body at the company, now called the Automotive... View Details
Keywords: Globalized Firms and Management; Management Practices and Processes; Organizational Structure; Competitive Strategy; Decision Making; Management Teams; Auto Industry
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Garvin, David A., and Lynne Levesque. "Executive Decision Making at General Motors." Harvard Business School Case 305-026, December 2004. (Revised February 2006.)
  • 2013
  • Article

The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities

By: Michael Beer
Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)... View Details
Keywords: Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organizational Change and Adaptation; Strategic Planning; Organizational Design
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Beer, Michael. "The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities." Journal of Organization Design 2, no. 1 (2013).
  • August 2002 (Revised October 2002)
  • Case

Launching the War on Terrorism

Describes the decision-making process employed by President George W. Bush's War Cabinet in the days following the September 11th terrorist attacks. Examines how the president and his advisers framed the problem, exchanged ideas, generated alternatives, and developed a... View Details
Keywords: War; National Security; Decision Making; Crisis Management; Management Teams; Public Administration Industry; United States
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Roberto, Michael, and Gina Carioggia. "Launching the War on Terrorism." Harvard Business School Case 303-027, August 2002. (Revised October 2002.)
  • April 2024
  • Supplement

Cyrus 3.0: Turning a Traditional Business Model on Its Head (B)

By: James Heskett
The objective of improved work-life balance is achieved. However, it prompts a discussion of whether management should take on special events during what is now a long weekend in order to improve the bottom line even more. The case raises questions about other... View Details
Keywords: Business Model; Organizational Change and Adaptation; Work-Life Balance; Strategic Planning; Profit
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Heskett, James. "Cyrus 3.0: Turning a Traditional Business Model on Its Head (B)." Harvard Business School Supplement 924-305, April 2024.
  • December 2020 (Revised April 2021)
  • Case

IBM Watson at MD Anderson Cancer Center

By: Shane Greenstein, Mel Martin and Sarkis Agaian
After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology... View Details
Keywords: Decision Making; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
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Greenstein, Shane, Mel Martin, and Sarkis Agaian. "IBM Watson at MD Anderson Cancer Center." Harvard Business School Case 621-022, December 2020. (Revised April 2021.)
  • January 2008
  • Article

Mastering the Management System

By: Robert S. Kaplan and David P. Norton
Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details
Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy
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Kaplan, Robert S., and David P. Norton. "Mastering the Management System." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 62–77.
  • April 2024
  • Case

Cyrus: Turning a Traditional Business Model on Its Head (A)

By: James Heskett
The loss of the lease at their Michelin-starred Cyrus 1.0 in Sonoma County, California gives the partners an opportunity to shut down and rework a “broken” business model, one with labor intensive experiences six or seven nights a week, high burnout, high... View Details
Keywords: Business Model; Retention; Organizational Change and Adaptation; Leasing; Work-Life Balance; Strategic Planning; Loss; Profit; Working Conditions; California
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Heskett, James. "Cyrus: Turning a Traditional Business Model on Its Head (A)." Harvard Business School Case 924-303, April 2024.
  • January 2003 (Revised March 2009)
  • Case

The State of Connecticut: Strategy for Economic Development

By: Michael E. Porter and Kaia Miller
Describes the history of Connecticut's economy, its competitive challenges in the 1990s, and the steps taken to develop an economic plan for the state. A prominent issue is the competitive position of Connecticut's industry clusters and the efforts to create a formal... View Details
Keywords: Economic Growth; Economy; Government and Politics; Industry Clusters; Competition; Connecticut
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Porter, Michael E., and Kaia Miller. "The State of Connecticut: Strategy for Economic Development." Harvard Business School Case 703-426, January 2003. (Revised March 2009.)
  • 04 Oct 2022
  • Cold Call Podcast

Cold Call: Corporate Governance and Growth Strategy at Capital SAFI

Keywords: Re: V.G. Narayanan; Financial Services
  • September 2018
  • Case

The Financial Management of Harvard Business School

By: C. Fritz Foley and F. Katelynn Boland
In the spring of 2018, the Senior Associate Dean for Strategic Financial Planning at Harvard Business School considers potential refinements to the School's financial management practices. He faced questions about whether the metrics that had been used to evaluate... View Details
Keywords: Nonprofit; Financial Management; Nonprofit Organizations; Education Industry; United States
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Foley, C. Fritz, and F. Katelynn Boland. "The Financial Management of Harvard Business School." Harvard Business School Case 219-036, September 2018.
  • August 2015 (Revised March 2017)
  • Case

Planters Nuts

By: Robert J. Dolan and Donald K. Ngwe
In 2012 Planters had about $1 billion in U.S. annual revenues, but had experienced declining unit sales and household penetration over the past six years. The snack nuts category was growing overall, but household spending was shifting away from peanuts, cashews, and... View Details
Keywords: Product Marketing; Product Positioning; Marketing Strategy; Food and Beverage Industry
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Dolan, Robert J., and Donald K. Ngwe. "Planters Nuts." Harvard Business School Case 516-004, August 2015. (Revised March 2017.)
  • 13 May 2021
  • News

Paying with Cash? Retailers Must Take Your Dollars in These States

  • September 2012
  • Article

Bringing Science to the Art of Strategy

By: A. G. Lafley, Roger L. Martin, Jan W. Rivkin and Nicolaj Siggelkow
For all its emphasis on data and number crunching, conventional strategic planning is not actually scientific. It lacks the hypothesis generation and testing that's at the heart of the scientific method. To produce novel and successful strategies, teams need to adopt a... View Details
Keywords: Strategic Planning; Science
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Lafley, A. G., Roger L. Martin, Jan W. Rivkin, and Nicolaj Siggelkow. "Bringing Science to the Art of Strategy." Harvard Business Review 90, no. 9 (September 2012).
  • 23 Jun 2021
  • Blog Post

How I Sourced My Internship Outside of the US: Abena Nyantekyi-Owusu

When Abena Nyantekyi-Owusu (MBA 2021) came to HBS after seven years at GE Healthcare in Ghana, she brought with her the support of key mentors, a strong interest in technology, and trust in her intuition. All three would play a part in her career View Details
  • November 2007 (Revised March 2009)
  • Case

Allston: Brand vs. Architecture

By: Andre F. Perold, Arthur I Segel and Christopher M. Gordon
Harvard President Lawrence Summers had presided over the final interviews of world-renowned architects being considered for the science complex planned for Harvard's expanded campus in Allston. The selection process had absorbed nine months in 2005 and amplified the... View Details
Keywords: Decision Choices and Conditions; Brands and Branding; Design; Urban Development; Selection and Staffing; Construction Industry; Boston
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Perold, Andre F., Arthur I Segel, and Christopher M. Gordon. "Allston: Brand vs. Architecture." Harvard Business School Case 208-079, November 2007. (Revised March 2009.)
  • 01 Nov 2010
  • News

How IT Shapes Top-Down and Bottom-Up Decision Making

  • 22 Nov 2010
  • News

Seven Strategy Questions: A Simple Approach for Better Execution

  • 2008
  • Book

Execution Premium: Linking Strategy to Operations for Competitive Advantage

By: Robert S. Kaplan and David P. Norton
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details
Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy
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Kaplan, Robert S., and David P. Norton. Execution Premium: Linking Strategy to Operations for Competitive Advantage. Harvard Business Press, 2008.
  • October 1988 (Revised March 1989)
  • Case

Florida Power Light Quality Improvement (QI) Story Exercise (A)

Florida Power and Light (FPL) has developed a widely acclaimed quality improvement program (QIP). This exercise leads the students through the process that a division of FPL utilized in an attempt to "improve service." Specifically, the process requires students to... View Details
Keywords: Quality; Service Delivery; Performance Improvement; Business Processes; Utilities Industry; Florida
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Hart, Christopher. "Florida Power Light Quality Improvement (QI) Story Exercise (A)." Harvard Business School Case 689-041, October 1988. (Revised March 1989.)
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