Publications

April 2001
Case

McLean Watson/Media Synergy Inc. (C1): John Eckert

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

April 2000 (Revised September 2005)
Case

Coca-Cola Company (A), The: The Rise and Fall of M. Douglas Ivester

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

Chronicles M. Douglas Ivester's 26-month term as chairman and CEO of The Coca-Cola Co., and how he navigated the company through a series of what some considered "small crises." View Details

Keywords: Personal Development and Career; Crisis Management; Management Teams; Food and Beverage Industry

Educators

23 Nov 2010
First Look

First Look: November 23

Todd Rogers and Michael I. Norton Publication: Harvard Business Review 88, no. 11 (November 2010) Abstract This article presents a dual interview based on a research study we conducted. Our study found that an artful dodger of questions... View Details

Keywords: Sean Silverthorne

2012
Working Paper

Author-Level Eigenfactor Metrics: Evaluating the Influence of Authors, Institutions and Countries within the SSRN community

By: Jevin D. West, Michael C. Jensen, Ralph J. Dandrea, Gregg Gordon and Carl T. Bergstrom

In this paper, we show how the Eigenfactor® score, originally designed for ranking scholarly journals, can be adapted to rank the scholarly output of authors, institutions, and countries based on author-level citation data. Using the methods described herein, we... View Details

Keywords: Body of Literature; Measurement and Metrics; Networks; Rank and Position; Research; Motivation and Incentives

SSRN

Article

The Organization of the Future: Principles of Design for the 21st Century

By: D. Nadler and Michael Tushman

Keywords: Design; Organizations

August 1989
Article

Organizational Frame-Bending: Principles for Managing Reorientations

By: D. Nadler and Michael Tushman

Keywords: Organizations; Management; Governing Rules, Regulations, and Reforms

2024
Working Paper

Changing Perceptions and Post-Pandemic Monetary Policy

By: Michael D. Bauer, Carolin Pflueger and Adi Sunderam

We document that the Fed’s perceived monetary policy response to inflation shifted materially over the post-pandemic period. In forward-looking policy rules estimated from surveys of macroeconomic forecasters, the inflation coefficient rose significantly after liftoff... View Details

Keywords: Policy; Inflation and Deflation; Interest Rates; Perception; Government Administration

Read Now

June 2009 (Revised June 2009)
Case

iPremier (A): Denial of Service Attack (Graphic Novel Version)

By: Richard Nolan, Robert D. Austin and Michael Parent

Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details

Keywords: Information Technology; Crisis Management

Educators

October 2007 (Revised February 2008)
Case

The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

This is a shortened version of "The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester," HBS case #9-800-355. It eliminates some background detail and the financial data and exhibits. As with the original case, it chronicles the appointment of Douglas... View Details

Keywords: Resignation and Termination; Selection and Staffing; Managerial Roles; Food and Beverage Industry

Educators

2000
Book

Corporate Headquarters: An International Analysis of Their Roles and Staffing

By: David J. Collis, Michael Goold and D. Young

02 Jan 2007
Research & Ideas

Most Popular Articles of 2006

to best negotiate in an uncertain environment? Michael Wheeler advises looking to military science for winning strategies. Career Advancement without Experience Lacking experience, contract workers find it difficult to advance to a job... View Details

Keywords: by Sean Silverthorne

May 2000 (Revised August 2001)
Case

Telecom Italia Takeover (A)

By: Michael D. Watkins, James K. Sebenius and Ann Leamon

After two months at the helm of Telecom Italia, Franco Bernabe is confronted by a hostile takeover bid from a much smaller rival. He has a few days in which to maneuver. The case describes the background of Italian telecoms and of the bid itself. Also presents the... View Details

Keywords: Negotiation Process; Mergers and Acquisitions; Leadership Style; Telecommunications Industry; Italy

September 2018
Supplement

King Arthur Flour Video Supplements

By: Paul D. McKinnon and Michael Norris

These video supplements update the King Arthur Flour case on the latest news and events at the company. View Details

Keywords: B-Corp; Benefit Corp; Co-CEO; Food and Beverage Industry; Vermont

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53493 November–December 2017 Harvard Business Review Why Every Organization Needs an Augmented Reality Strategy By: Porter, Michael E., and James E. Heppelmann Abstract—While the physical... View Details

Keywords: Carmen Nobel

02 Nov 2010
First Look

First Look: November 2, 2010

Ceilings, Floors, and Imperfect Calibration Authors:F. Gino, Z. S. Sharek, and D. A. Moore Publication:Organizational Behavior and Human Decision Processes (forthcoming) Abstract Prior research has claimed that people exaggerate... View Details

Keywords: Sean Silverthorne

May 2000 (Revised August 2001)
Case

Telecom Italia Takeover (C)

By: Michael D. Watkins, James K. Sebenius and Ann Leamon

Supplements the (A) case. View Details

Keywords: Telecommunications Industry; Manufacturing Industry; Italy