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  • All HBS Web  (28,762)
    • People  (69)
    • News  (6,250)
    • Research  (17,919)
    • Events  (229)
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  • October 2014 (Revised December 2018)
  • Background Note

Leading and Managing Change

By: Ryan Raffaelli
Managing change is consistently ranked as one of the most critical and difficult tasks that leaders face. This note outlines the key choices that leaders must make when engineering change. It is organized into four sections, offering guidance on how to 1) diagnose the... View Details
Keywords: Change Leadership; Leading Change; Change Management
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Raffaelli, Ryan. "Leading and Managing Change." Harvard Business School Background Note 415-040, October 2014. (Revised December 2018.)
  • Research Summary

Cost Management Systems

By: Robert S. Kaplan
Robert S. Kaplan continues to explore the design and use of activity-based cost management systems for manufacturing and service companies. His most recent work, done collaboratively with Professor Michael E. Porter, applies time-driven activity-based costing (TDABC)... View Details
  • January 2008
  • Article

Mastering the Management System

By: Robert S. Kaplan and David P. Norton
Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details
Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy
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Kaplan, Robert S., and David P. Norton. "Mastering the Management System." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 62–77.
  • 2017
  • Working Paper

Learning by Doing: The Value of Experience and the Origins of Skill for Mutual Fund Managers

By: Elisabeth Kempf, Alberto Manconi and Oliver Spalt
Learning by doing matters for professional investors. We develop a new methodology to show that mutual fund managers outperform in industries where they have obtained experience on the job. The key to our identification strategy is that we look "inside" funds and... View Details
Keywords: Fund Managers; Experience and Expertise; Performance; Forecasting and Prediction
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Kempf, Elisabeth, Alberto Manconi, and Oliver Spalt. "Learning by Doing: The Value of Experience and the Origins of Skill for Mutual Fund Managers." SSRN Working Paper Series, No. 2124896, May 2017.
  • February 1992 (Revised February 1996)
  • Case

Jupiter Management Co.

The manager of a small company growth fund considers relative merits of investing in a company's convertible debt versus its common. View Details
Keywords: Asset Management; Investment Portfolio
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Moore, Ronald W. "Jupiter Management Co." Harvard Business School Case 292-107, February 1992. (Revised February 1996.)
  • TeachingInterests

Global Strategic Management

Professor Jordan Siegel teaches Global Strategic Management in the M.B.A. program as well as in the Executive Education program. View Details
  • 2018
  • Article

The Role of Overbilling in Hospitals' Earnings Management Decisions

By: Jonas Heese
This paper examines the role of overbilling in hospitals’ earnings management choices. Overbilling by hospitals is a form of revenue manipulation that involves misclassifying a patient into a diagnosis-related group that yields higher reimbursement. As overbilling... View Details
Keywords: Overbilling; Accrual-based Earnings Management; Real Activities Manipulation; For-profit Hospitals; Earnings Management; Health Industry
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Heese, Jonas. "The Role of Overbilling in Hospitals' Earnings Management Decisions." European Accounting Review 27, no. 5 (2018).
  • Video

Economics for Managers

  • Teaching Interest

Supply Chain Management

By: Kris Johnson Ferreira

The Supply Chain Management (SCM) course builds on aspects of the first-year Technology and Operations Management (RC TOM) course. However, whereas RC TOM focuses primarily on developing and producing products and services, SCM emphasizes managing... View Details

  • March 2023 (Revised December 2023)
  • Background Note

Economic Analysis: The Hidden Costs of Layoffs and Managing Staff Reductions

By: Sandra J. Sucher, Marilyn Morgan Westner and Christopher Diak
Globally, over the past fifty years, more companies have used layoffs to cut costs during periods of decreased demand or economic downturns. But layoffs have far-reaching consequences, generate hidden costs, and harm the company in myriad ways. This note reviews ways... View Details
Keywords: Human Resource Management; Layoffs; Furloughs; Human Resources; Management Practices and Processes; Employee Relationship Management; Resignation and Termination; Compensation and Benefits; United States
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Sucher, Sandra J., Marilyn Morgan Westner, and Christopher Diak. "Economic Analysis: The Hidden Costs of Layoffs and Managing Staff Reductions." Harvard Business School Background Note 323-073, March 2023. (Revised December 2023.)
  • Program

Advanced Management Program

responsibilities, the Advanced Management Program is designed to bring about a full-scale change that empowers executives to create and renew competitive advantage for their organizations. Three highly integrated modules are presented... View Details
  • March 1994 (Revised March 1995)
  • Background Note

Managing Your Team

By: Linda A. Hill
Designed as an overview note for the Managing Your Team module of the MBA second year elective course Power and Influence. Identifies some criteria for evaluating team effectiveness and outlines in detail the key areas of responsibility of team managers: managing the... View Details
Keywords: Groups and Teams; Performance Evaluation; Management; Cross-Cultural and Cross-Border Issues
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Hill, Linda A. "Managing Your Team." Harvard Business School Background Note 494-081, March 1994. (Revised March 1995.)
  • 01 Jun 2005
  • News

Marked Managers

biotech firms public between 1979 and 1996. Her new book, Career Imprints: Creating Leaders Across an Industry (Jossey-Bass), analyzes and draws lessons from the factors that made one company — Baxter International — a standout in producing young View Details
Keywords: Deborah Blagg; Career Imprints; Management of Companies and Enterprises; Management of Companies and Enterprises
  • Jun 11 2020
  • Article

Crisis Management for Leaders

  • Research Summary

Cost Management and Management Control Systems in Hospitals

By: V.G. Narayanan

 Hospitals tend not to have very good cost accounting and control systems. More broadly,  there is enormous opportunity for managing costs and aligning incentives in the health care industry. I am studying how cost accounting methods can be used to... View Details

  • Program

General Management Program

Summary Taking your organization and your career to the next level requires going beyond your field of expertise to gain an end-to-end view of the enterprise, an in-depth understanding of business operations, and a multidisciplinary approach to leadership. The General... View Details
  • September 2017 (Revised January 2019)
  • Case

FJ Management Inc.

By: Lynda M. Applegate and Matthew G. Preble
In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO... View Details
Keywords: Turnaround; Company History; Family Business; Transformation; Volatility; Change Management; Entrepreneurship; Ethics; Moral Sensibility; Values and Beliefs; Cash Flow; Insolvency and Bankruptcy; Financial Liquidity; Financial Management; Governance; Corporate Governance; Governance Controls; Leadership; Leading Change; Crisis Management; Negotiation; Organizational Change and Adaptation; Family Ownership; Business and Stakeholder Relations; Business Strategy; Energy Industry; Travel Industry; Retail Industry; Service Industry; Utah
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Applegate, Lynda M., and Matthew G. Preble. "FJ Management Inc." Harvard Business School Case 818-028, September 2017. (Revised January 2019.)
  • Teaching Interest

The Entrepreneurial Manager

By: Jeffrey F. Rayport

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

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  • September 2010 (Revised May 2012)
  • Case

Windward Investment Management

By: Luis M. Viceira and Ricardo Alberto De Armas
Windward Investment Management has experienced rapid growth in assets under management in just ten years, from under $30 million at year-end 1999 to $3.6 billion in 2010. Windward is one of the leading firms in the Registered Investment Advisor (RIA) industry that... View Details
Keywords: Asset Management; Valuation; Investment; Growth and Development Strategy; Financial Services Industry
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Viceira, Luis M., and Ricardo Alberto De Armas. "Windward Investment Management." Harvard Business School Case 211-005, September 2010. (Revised May 2012.)
  • 12 Mar 2012
  • News

Pepsi’s Management Shakeup

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