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  • 01 Apr 1998
  • News

Emerging Information

fruitless attempts to access information during a stint with KPMG Peat Marwick in Poland and while working with an economic reform team in... View Details
Keywords: Paul Michelman
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

you have effective teamwork when you can't have the traditional structural features of effective teams, [and so] I shifted my emphasis from teams to 'teaming,'" Edmondson says. Valentine shared that... View Details
Keywords: by Roberta Holland; Health
  • 12 PM – 1 PM EDT, 13 Apr 2017
  • Webinars: Career

How to Successfully Manage Change for Leaders, Teams & Organizations

Are you or your team facing a change or professional transition? Listen to Dr. Michael Watkins share his latest research findings on the challenges and solutions of professional transitionsfor leaders, teams, and entire organizations. When leaders take new roles, they... View Details
  • Article

The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation

By: Michael Yeomans, Maurice E. Schweitzer and Alison Wood Brooks
The meaning of success in conversation depends on people’s goals. Often, individuals pursue multiple goals simultaneously, such as establishing shared understanding, making a favorable impression, and persuading a conversation partner. In this article, we introduce a... View Details
Keywords: Conversation; Goal Pursuit; Communication; Interpersonal Communication; Goals and Objectives; Framework
Related
  • 04 Jun 2013
  • Working Paper Summaries

Prosocial Bonuses Increase Employee Satisfaction and Team Performance

Keywords: by Lalin Anik, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn & Jordi Quoidbach
  • 01 Sep 2009
  • News

Building Your Own Dream Team

This era of social networking would surely have been invented by Keith Ferrazzi (MBA ’92) had it not sprouted on its own. Ferrazzi is well known as a professional networker in the best (or worst, depending on whom you’re talking to) HBS... View Details
Keywords: Sean Silverthorne; Information; Information
  • 2015
  • Chapter

Innovating without Information Constraints: Organization, Communities, and Innovation when Information Costs Approach Zero

By: Elizabeth J. Altman, Frank Nagle and Michael Tushman
Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information processing challenges associated with... View Details
Keywords: Knowledge Sharing; Cost; Innovation and Management; Collaborative Innovation and Invention
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  • January 26, 2016
  • Article

Hiding Personal Information Reveals the Worst

By: Leslie K. John, Kate Barasz and Michael I. Norton
Seven experiments explore people's decisions to share or withhold personal information and the wisdom of such decisions. When people choose not to reveal information—to be "hiders"—they are judged negatively by others (experiment 1). These negative judgments emerge... View Details
Keywords: Disclosure; Transparency; Policy-making; Privacy; Information; Corporate Disclosure; Decision Choices and Conditions; Trust
Related
  • Forthcoming
  • Article

The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks

By: Shelley Xin Li and Tatiana Sandino
Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details
Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Social and Collaborative Networks; Communication Technology; Knowledge Sharing; Sales; Social Media; Retail Industry
Related
  • 23 Apr 2019
  • Blog Post

HBS Shares Their Favorite Books for HR Leaders

In combination with the book, managers can use the Rebel Test to help their teams identify what kind of rebels they are, and how they can use their natural inclinations to push the boundaries of what is... View Details
Keywords: All Industries
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

tasks It’s hard to be effective without knowledge-sharing, teamwork, and shared decision-making. These require an element of interpersonal ease. People who feel psychologically safer work better in View Details
Keywords: by Kara Baskin
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

First, information of the sort that would allow shareholders to police corporate behavior on issues, such as the use of child labor, is not easily accessible. Although some companies, such as Royal Dutch Shell, have started to publish... View Details
Keywords: by Carla Tishler
  • Web

Virtual Job Search Teams - Alumni

cover in each session: Session 1: Introductions, Share Career & Life Criteria, and Your Marketing Plan Session 2: Positioning Statement & Branding Session 3: Informational... View Details
  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

delivering this news, you'll miss any opportunity to present it in the most constructive context. What are some standards of legitimacy? Many possible standards can guide this dialogue: There are, for instance, regulatory requirements... View Details
Keywords: by Paul Michelman
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

Work degree and is a Licensed Independent Clinical Social Worker (LICSW) in the Commonwealth of Massachusetts. She oversees the various programs and functions of the Support Services team and provides View Details
  • Web

Teams | New Venture Competition

David Bunn (MBA 2026) Toritse David Joshua Ivie (MDE 2026) Tobi Onigbogi Social Enterprise Track Runner-Up & Crowd Favorite Pioneering Bridging gaps in medical equipment access by enabling sharing and... View Details
  • December 2021 (Revised March 2022)
  • Case

Collaboration Wars: Slack vs. Microsoft Teams

By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay
In 2021, Slack was acquired by Salesforce. While widely viewed as the best corporate collaboration and messaging software, Slack was being challenged by Microsoft, which was giving away its competitive product, Microsoft Teams, for free with a subscription to... View Details
Keywords: Information Technology; Applications and Software; Technology Adoption; Acquisition; Business Model; Business Strategy; Competitive Strategy; Corporate Strategy; Competition; Expansion; Technology Industry
Related
  • March 2009 (Revised June 2010)
  • Case

Neck & Neck: Leveraging the Club Neck Information

Commercial Director Prado wonders how to leverage the loyalty card information to prepare the fall 2008 budget. The case discusses the value of subjective and objective information for profit-planning purposes. Spanish children's apparel retailer Neck & Neck uses... View Details
Keywords: Customer Relationship Management; Profit; Knowledge Use and Leverage; Marketing; Consumer Behavior; Retail Industry
Related
  • 21 Aug 2017
  • News

Help Your Team Achieve Work-Life Balance — Even When You Can’t

  • 01 Feb 1997
  • News

Case Method Experts Share Their Wisdom

Corporation, the two-day program was led by the School's John D. Black Professor Louis B. Barnes, coauthor with Christensen and Abby J. Hansen of Teaching and the Case Method. During the seminar, participants were given a chance to practice discussion-style teaching... View Details