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  • All HBS Web  (1,636)
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    • News  (483)
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  • January 2010 (Revised August 2012)
  • Supplement

Hospital for Special Surgery (B): Continuing Challenges of Growth

By: Regina E. Herzlinger and Laura Low Ah Kee
After its successful new U.K. venture, the Hospital for Special Surgery wants to do more of the same, without decimating its core New York City facility. The case provides considerable details about the different options it is exploring. View Details
Keywords: Growth Management; Health Industry; United Kingdom
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Herzlinger, Regina E., and Laura Low Ah Kee. "Hospital for Special Surgery (B): Continuing Challenges of Growth." Harvard Business School Supplement 310-077, January 2010. (Revised August 2012.)
  • January 1983 (Revised February 1988)
  • Case

Hospital Corp. of America (B)

By: W. Carl Kester
Focuses on HCAs financing options for reaching its target capital structure. The options include new equity conversion of convertible debentures, a debt-for-equity swap, the sale of assets, and fixed-rate debt. Students must address the problem of market timing and... View Details
Keywords: Assets; Capital Structure; Cash Flow; Equity; Debt Securities; Credit Derivatives and Swaps; Health Industry; United States
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Kester, W. Carl. "Hospital Corp. of America (B)." Harvard Business School Case 283-054, January 1983. (Revised February 1988.)
  • 2008
  • Case

Managing Governance at Reliance Hospital

By: Jonathan R. Clark and Nancy Morgan Kane
Citation
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Clark, Jonathan R., and Nancy Morgan Kane. "Managing Governance at Reliance Hospital." Boston, MA: Harvard School of Public Health Case, 2008.
  • July 1983 (Revised May 1993)
  • Teaching Note

Hospital Replacement Decision, Teaching Note

By: Regina E. Herzlinger
Keywords: Decision Making
Citation
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Herzlinger, Regina E. "Hospital Replacement Decision, Teaching Note." Harvard Business School Teaching Note 184-008, July 1983. (Revised May 1993.)
  • April 1984
  • Supplement

Johnson & Johnson (B): Hospital Services, James Burke, Video

By: Francis Aguilar
James Burke, chairman and CEO of Johnson & Johnson, discusses the decision to establish a hospital services company. The problem is that this new unit, created to serve 14 Johnson & Johnson companies, runs counter to the corporate culture where autonomy and... View Details
Keywords: Business Startups; Decision Making; Organizational Culture; Problems and Challenges; Health Industry
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Aguilar, Francis. "Johnson & Johnson (B): Hospital Services, James Burke, Video." Harvard Business School Video Supplement 884-527, April 1984.
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

Harvard Business School professors Raffaella Sadun and Leemore Dafny are both economists who have studied hospitals extensively—Sadun’s research has looked at the economics of management, while Dafny’s examines interactions between health... View Details
Keywords: by Alumni Bulletin Staff; Health
  • June 2008 (Revised October 2010)
  • Case

Patient Flow at Brigham and Women's Hospital (A)

By: Anita L. Tucker and Jillian Alexandra Berry
Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's... View Details
Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts
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Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (A)." Harvard Business School Case 608-171, June 2008. (Revised October 2010.)
  • February 2023
  • Teaching Note

The Brigham and Women’s Hospital Innovation Hub: Driving Internal Innovation

By: Ariel Dora Stern, Robert S. Huckman and Sarah Mehta
A teaching note to accompany the case entitled “The Brigham and Women’s Hospital Innovation Hub: Driving Internal Innovation” (619-026). View Details
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Stern, Ariel Dora, Robert S. Huckman, and Sarah Mehta. "The Brigham and Women’s Hospital Innovation Hub: Driving Internal Innovation." Harvard Business School Teaching Note 623-010, February 2023.
  • August 2017
  • Case

Infection Control at Massachusetts General Hospital (Abridged)

By: Robert S. Huckman and Nikolaos Trichakis
The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
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Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital (Abridged)." Harvard Business School Case 618-018, August 2017.
  • January 2011 (Revised March 2011)
  • Case

Development and Promotion at North Atlantic Hospital

By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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Groysberg, Boris, Lisa Leffert, Kerry Herman, and Libby Williams. "Development and Promotion at North Atlantic Hospital." Harvard Business School Case 411-018, January 2011. (Revised March 2011.)
  • October 1975 (Revised May 1993)
  • Teaching Note

New Hampshire-Vermont Hospitalization Service, Teaching Note

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Health Industry
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Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service, Teaching Note." Harvard Business School Teaching Note 176-070, October 1975. (Revised May 1993.)
  • June 2021
  • Teaching Plan

Karin Vinik at South Lake Hospital

By: Joseph L. Badaracco
Teaching Plan for HBS Case Nos. 320-071, 320-072, 320-073, and 320-074. View Details
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Badaracco, Joseph L. "Karin Vinik at South Lake Hospital." Harvard Business School Teaching Plan 321-165, June 2021.
  • June 2013
  • Teaching Note

HGRM: Bringing Back High Touch Hospitality

By: Lynda M. Applegate and Gabriele Piccoli
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Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Teaching Note 813-192, June 2013.
  • July 2012 (Revised January 2014)
  • Case

HGRM: Bringing Back High Touch Hospitality

By: Lynda M. Applegate and Gabriele Piccoli
The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer service and operations information system,... View Details
Keywords: Entrepreneurship; Customer Relationship Management
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Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Case 813-019, July 2012. (Revised January 2014.)
  • August 1983 (Revised June 1986)
  • Case

Johnson & Johnson (B): Hospital Services

By: Francis Aguilar
The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to... View Details
Keywords: Business or Company Management; Change Management; Organizational Change and Adaptation; Organizational Culture; Health Care and Treatment; Growth and Development Strategy; Health Industry
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Aguilar, Francis. "Johnson & Johnson (B): Hospital Services." Harvard Business School Case 384-054, August 1983. (Revised June 1986.)
  • October 2013
  • Blog Post

Negotiation Strategies for Doctors and Hospitals

By: Deepak Malhotra and Manu Malhotra MD
Citation
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Malhotra, Deepak, and Manu Malhotra MD. "Negotiation Strategies for Doctors and Hospitals." Harvard Business Review Blogs (October 21, 2013). http://blogs.hbr.org/2013/10/negotiation-strategies-for-doctors-and-hospitals/.
  • June 2010
  • Teaching Note

Cincinnati Children's Hospital Medical Center (TN)

By: Anita L. Tucker
Teaching Note for 609109. View Details
Keywords: Quality; Performance Improvement; Management Practices and Processes; Strategy; Business Units; Science; Health Industry
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Tucker, Anita L. "Cincinnati Children's Hospital Medical Center (TN)." Harvard Business School Teaching Note 610-106, June 2010.
  • January 1991
  • Supplement

Prepare/21 at Beth Israel Hospital (B)

Describes the president's long-term goals for improving employee awareness and understanding of the plan. View Details
Keywords: Goals and Objectives; Health Care and Treatment; Employees; Health Industry
Citation
Find at Harvard
Related
Friedman, Raymond A. "Prepare/21 at Beth Israel Hospital (B)." Harvard Business School Supplement 491-046, January 1991.
  • June 1992
  • Teaching Note

Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Decision Making; Finance; Insurance Industry; Health Industry; United States
Citation
Related
Herzlinger, Regina E. "Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note." Harvard Business School Teaching Note 192-120, June 1992.
  • April 2012 (Revised February 2013)
  • Case

Learning About Reducing Hospital Mortality at Kaiser Permanente

By: Anita Tucker
In 2011, Kaiser Permanente Northern California (KPNC) region's efforts to reduce mortality in their 21 hospitals is showing promise. They developed and launched a region-wide initiative to improve the treatment of sepsis, a serious and often deadly medical condition.... View Details
Keywords: Change Management; Health Care and Treatment; Performance Improvement; Health Industry; California
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Tucker, Anita. "Learning About Reducing Hospital Mortality at Kaiser Permanente ." Harvard Business School Case 612-093, April 2012. (Revised February 2013.)
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