Publications

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

events, messenger dislike is correlated with the belief that the messenger had malevolent motives (Studies 5A, 5B, & 5C). Studies 6A & 6B go further, manipulating messenger motives independently from news valence to suggest its... View Details

Keywords: Dina Gerdeman

December 2023 (Revised July 2024)
Case

Boortmalt: The Master Maltster

By: Forest Reinhardt, Jose B Alvarez, Damien McLoughlin, Lena Duchene and Emer Moloney

By May 2023, Boortmalt was the world’s leading producer of malt, with a production capacity of 3 million tonnes, 15% of global market share, and 27 malting plants across five continents. It had recently acquired a major competitor and had sustained an EBITDA growth of... View Details

Article

Unconventional Insights for Managing Stakeholder Trust

By: Michael Pirson and Deepak Malhotra

Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details

Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation

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27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

a baker whose religious beliefs compelled him to refuse to design a cake for a gay couple’s wedding reception. “My guess is that most companies don’t have a written policy that articulates how to handle religion in the workplace in a way... View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

required to attend such a program. You are aware of the evidence to date suggesting that DEI is good business. But regardless of research findings, in what manner and how publicly as CEO do you proclaim the organization’s belief in... View Details

Keywords: by James Heskett

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

do more to encourage employees to report misdeeds internally? Heese: Companies have to understand that their employees can be a big source of information for them, too. Whistleblower is a loaded term, but essentially what we’re talking about is how a company can create... View Details

Keywords: by April White

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

Studies, won the Pulitzer Prize for her first book, Imperial Reckoning: The Untold Story of Britain’s Gulag in Kenya. Legacy of Violence, upends old myths about the British Empire and sheds new light on the legacy of colonialism that View Details

Keywords: by Avery Forman

13 May 2014
First Look

First Look: May 13

Publications August 2013 Harvard Business Review From Purpose to Impact: Figure Out Your Passion and Put It to Work By: Craig, Nick, and Scott Snook Abstract—We offer opinions on leadership. A need is seen for executives to have a strong View Details

Keywords: Sean Silverthorne

March 2024 (Revised April 2024)
Supplement

From "BIG" Ideas to Sustainable Impact at ICL Group (B)

By: Linda A. Hill and Lydia Begag

In August 2023, Raviv Zoller, CEO of ICL Group, discussed his upcoming business trip to St. Louis with Eduard Croitoru, VP of ICL Corporate Initiatives, to commemorate the construction of ICL's new $400 million advanced manufacturing facility. In preparation for the... View Details

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Unfortunately, many organizations lack a strong development culture. They view leader development as a tactical issue instead of a strategic imperative. In contrast, companies with strong development cultures invest in their middle... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

them—a familiar scenario that plays out at a lot of companies. “Merely increasing the number of employees from underrepresented groups and trying to be inclusive isn’t enough,” Ely says. “Instead, companies that are intent on diversifying should consider whether their... View Details

Keywords: by Dina Gerdeman

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

the product of heavy government investment to create a unique cultural export. Music agencies built acts using an idol system that managed all aspects of stars’ lives and trained them in singing, dance, and even foreign languages.... View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

23 Jul 2013
First Look

First Look: July 23

four factors drove such beliefs: spirituality, self-interest, fear of government intervention, and the belief that governments were incapable of addressing major social issues. Download working paper: http://ssrn.com/abstract=2291145... View Details

Keywords: Anna Secino

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

Angeles Lakers basketball team. Supporting material shows film clips of some of the more notorious Knight moments as well as Coach K's press conference after turning down the Lakers job. Students come away with a deep sense of each coach's personal View Details

Keywords: by Sean Silverthorne; Sports

September 2018 (Revised November 2018)
Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar

This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details

Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East

11 Mar 2014
First Look

First Look: March 11

cultural narratives around economic mobility, the Australian data closely replicated the United States findings. Misperceptions of wealth inequality as well as preferences for more equal distributions may be common across developed... View Details

Keywords: Sean Silverthorne

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

beliefs that foam strikes incurred during the launch of the space shuttle Columbia posed no risk to its fuselage. This propensity to maintain silence, a flaw at once personal and organizational, is "widespread and problematic"... View Details

Keywords: by Garry Emmons

March 2023 (Revised September 2023)
Case

Patagonia: 'Earth Is Now Our Only Shareholder'

By: Brian Trelstad, Nien-hê Hsieh, Michael Norris and Susan Pinckney

In September 2022, Yvon Chouinard, the iconoclastic founder of outdoor apparel company Patagonia, announced a new ownership model for his company. Chouinard and his family had held complete control of the company's voting and non-voting stock since its founding 50... View Details

September 2016
Case

Truly Human Leadership at Barry-Wehmiller

By: Dylan Minor and Jan Rivkin

The chief executive of Barry-Wehmiller, a large maker of industrial equipment, has resolved to run the company via “truly human leadership” in which “success is measured by the way we touch the lives of people.” With unusual people practices and a distinctive strategy,... View Details

Keywords: Job Cuts and Outsourcing; Values and Beliefs; Organizational Culture; Employees; Business Strategy; Manufacturing Industry