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  • All HBS Web  (470)
    • News  (83)
    • Research  (323)
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  • Faculty Publications  (117)

Show Results For

  • All HBS Web  (470)
    • News  (83)
    • Research  (323)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (117)
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  • 02 Jan 2024
  • Cold Call Podcast

Should Businesses Take a Stand on Societal Issues?

Keywords: Re: Hubert Joly
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Clinic’s historic mission of putting patients first. He prioritized Mayo’s focus on the most complex diseases patients faced, using its research to develop new treatments for many diseases. He reorganized Mayo into a single system of... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

about speaking up at work, incidents in which catastrophe is narrowly averted rise to the surface, spurring important growth and systems improvement. “People don't pay enough attention, especially in the business world, to the potential... View Details
Keywords: by Kristen Senz; Health
  • 03 Jan 2017
  • First Look

January 3, 2017

Winter 2017 MIT Sloan Management Review Why Big Data Isn't Enough By: Chai, Sen, and Willy C. Shih Abstract—There is a growing belief that sophisticated algorithms can explore huge databases and find relationships independent of any... View Details
Keywords: Carmen Nobel
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

reprehensible, part of the religious belief is that you do not charge interest or accept interest. Now, of course, that isn't always practiced, but it is the theory." Compassion is required when a business is in trouble. "In any... View Details
Keywords: by Martha Lagace
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

beliefs that foam strikes incurred during the launch of the space shuttle Columbia posed no risk to its fuselage. This propensity to maintain silence, a flaw at once personal and organizational, is "widespread and problematic"... View Details
Keywords: by Garry Emmons
  • December 2021
  • Case

Slice Labs: Creating a Fraud-free Online Insurance Platform

By: Amit Goldenberg, Max Bazerman and Ruth Page
"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was... View Details
Keywords: Technology; Insurance; Digitization; Honesty; Negotiation; Fraud; Ethics; Negotiation Process; Negotiation Tactics; Negotiation Types; Social Psychology; Conflict and Resolution; Trust; Fairness; Moral Sensibility; Values and Beliefs; Crime and Corruption; Insurance Industry; Technology Industry; United States; Canada
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Goldenberg, Amit, Max Bazerman, and Ruth Page. "Slice Labs: Creating a Fraud-free Online Insurance Platform." Harvard Business School Multimedia/Video Case 921-712, December 2021.
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

governments create dysfunctional systems that can be predicted to lead to bad behaviors, I see the problem starting with the dysfunctional system. And I see the creating of optimal systems as a key... View Details
Keywords: by Sean Silverthorne
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

credit and leverage, and expose the economy to major risks. Nicola Gennaioli and Andrei Shleifer carefully walk readers through the unraveling of Lehman Brothers and the ensuing meltdown of the U.S. financial system and then present new... View Details
Keywords: Dina Gerdeman
  • 29 Jun 2010
  • First Look

First Look: June 29

cater to these preferences and beliefs by engineering securities perceived to be safe but exposed to neglected risks. Because the risks are neglected, security issuance is excessive. As investors eventually recognize these risks, they fly... View Details
Keywords: Martha Lagace
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Japanese word for capitalism when he talked about the business system he envisaged. Instead, he talked of gapponshugi. These Japanese words written in Chinese characters known as kanji have multiple meanings. The word gappon combines ga:... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • September 30, 2019
  • Article

Climate Change and Our Emerging Cultural Shift

By: Andrew J. Hoffman
Today, we have made climate change trivial by making its solutions easy, looking for simple answers that are palatable, generally framing it in the language of commerce. In the long run, it won’t work. There is no technological or political silver bullet to solving our... View Details
Keywords: Culture; Climate Change; Values and Beliefs; Transition
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Hoffman, Andrew J. "Climate Change and Our Emerging Cultural Shift." Behavioral Scientist (September 30, 2019).
  • January 2022 (Revised April 2025)
  • Case

Steem Versus Hive: Testing Blockchain Governance

By: Shikhar Ghosh and Shweta Bagai
This case examines a pivotal governance conflict that occurred in 2020 when Justin Sun, founder of the TRON blockchain, acquired Steemit Inc., the company behind a popular social media platform operating on the Steem blockchain. Steem, launched in 2016 by Daniel... View Details
Keywords: Blockchain; Mergers and Acquisitions; Values and Beliefs; Corporate Governance; Organizational Culture; Social and Collaborative Networks; Technology Industry
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Ghosh, Shikhar, and Shweta Bagai. "Steem Versus Hive: Testing Blockchain Governance." Harvard Business School Case 822-075, January 2022. (Revised April 2025.)
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

structural estimation methods. Our results confirm the belief expressed by industry experts that in the fast-food drive-thru industry, customers trade off price and waiting time. More interestingly, our estimates indicate that consumers... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

to take the lead in globalisation, developing its higher education and research systems at speed and actively seeking to cooperate with academic partners along the New Silk Roads in order to attract talent (back). But under which... View Details
Keywords: Dina Gerdeman
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

“Humans would seem to have many advantages over computers, but that didn’t matter,” says Yeomans, who co-authored the recent article Making Sense of Recommendations in the Journal of Behavioral Decision Making. “I was especially surprised that the recommender View Details
Keywords: by Dina Gerdeman
  • January 2023
  • Case

Thomas Buberl: Refounding AXA

By: Hubert Joly, Mihir Desai and Amram Migdal
In 2022, AXA and its CEO Thomas Buberl faced new types of challenges, including systemic risks such as climate change, geopolitical instability, public health crises, and social tensions caused by economic risks. AXA was one of the world’s largest insurers. Since... View Details
Keywords: Change; Change Management; Transformation; Transition; Trends; Environmental Management; Climate Change; Ethics; Values and Beliefs; Finance; Insurance; Management; Management Succession; Risk Management; Organizations; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Planning; Strategic Planning; Risk and Uncertainty; Society; Human Needs; Social Issues; Strategy; Adaptation; Business Strategy; Corporate Strategy; Insurance Industry; Europe; France; Paris
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Joly, Hubert, Mihir Desai, and Amram Migdal. "Thomas Buberl: Refounding AXA." Harvard Business School Case 523-059, January 2023.
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

imply a belief that we may not get the right solution (to work system design) on the first try, but that if we design everything we do as a bona fide experiment, we can more rapidly converge, iteratively,... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

by 7.5 percent relative to private firms. We interpret this as evidence of investor belief of policy irreversibility, where reforms may reach a stage beyond which future regimes have difficulty reversing those policies. Further analysis... View Details
Keywords: Martha Lagace
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

Fourthly, although a low-profile corporation, Unilever was embedded in business systems and official decision-making worldwide. This was derived from the company's long-established position as a large firm in many countries, from its role... View Details
Keywords: by Geoffrey Jones; Consumer Products
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