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Show Results For
- All HBS Web
(7,249)
- People (50)
- News (2,611)
- Research (3,480)
- Events (12)
- Multimedia (13)
- Faculty Publications (1,848)
- Web
News - Research Computing Services
batch jobs, as well as database sessions, will be terminated . What work is being performed and why? We will release a new default software environment for Grid 3.0. Please see... View Details
- Web
Rclone - Research Computing Services
as remote:path) rclone copy local/path remote:path (copy local/path to remote/path). More information As mentioned, Rclone supports a large number of cloud storage providers,... View Details
- 01 Dec 2010
- News
Three Recognized for Service
is chairman of E.D. Bullard Company in Lexington, Kentucky, and has served as a volunteer for twenty years. Corbett, COO of New York–based EMI Music Publishing, one of the world’s leading music companies,... View Details
Keywords: awards
- May 2022 (Revised June 2022)
- Case
Proposing to Redesign a Global Investment Bank
By: David G. Fubini
A major, NYC-based, global investment bank is looking to rethink its Systems strategy amid a rapidly evolving digital landscape. Your firm has served the client across most of its major geographies on a range of substantial Systems and IT efforts, but is facing... View Details
Keywords: Consulting; Professional Services; Business and Stakeholder Relations; Digital Strategy; Presentations; Competitive Strategy; Consulting Industry; New York (city, NY)
Fubini, David G. "Proposing to Redesign a Global Investment Bank." Harvard Business School Case 422-096, May 2022. (Revised June 2022.)
- Research Summary
Using IT to Leverage Human Resources in Services
Discussion of the Internet and IT to date concentrates on how they will replace, rather than support, human service providers. While this approach is appropriate for a few firms, it is inadequate for many. The Internet and other information technology... View Details
- 01 Apr 1999
- News
Alumni Career Services Update
they're amazed at the breadth of the School's career services for graduates." In addition to a twice-monthly Jobs newsletter, available by subscription or free to alumni on the Web, these View Details
Keywords: Eileen K. McCluskey
- 01 Dec 2017
- News
In Service of Others
a very good idea.” “Serving in the military is a tremendous leadership experience,” Zak says. “Officers eat last. We are trained to understand that the lives of others matter more than ours. It’s about the... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
price remains a primary determinant of whether a consumer will buy a product, free shipping provides an added enhancement for online merchants to consider. Shoppers are only... View Details
- December 2014
- Article
No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery
By: Nava Ashraf, Oriana Bandiera and B. Kelsey Jack
A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field... View Details
Keywords: Incentives; Non-monetary Rewards; Intrinsic Motivation; Motivation and Incentives; Employees; Service Industry; Service Industry
Ashraf, Nava, Oriana Bandiera, and B. Kelsey Jack. "No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery." Journal of Public Economics 120 (December 2014): 1–17.
- Web
Case Services - Faculty & Research
with faculty to maintain records of their research papers and publications as well as provide a wide audience of educators and practitioners around the globe access to their... View Details
- 2008
- Working Paper
Economic Factors Underlying the Unbundling of Advertising Agency Services
By: Mohammad Arzaghi, Ernst R. Berndt, James C. Davis and Alvin J. Silk
This paper addresses a longstanding puzzle involving the unbundling of services that has occurredover more than two decades in the U.S. advertising agency industry: How can the shift from the bundling to the unbundling of services be explained and what accounts for the... View Details
Keywords: Transformation; Framework; Service Operations; Decisions; Relationships; Price; Diversification; Geography; Cost; Advertising Industry; United States
Arzaghi, Mohammad, Ernst R. Berndt, James C. Davis, and Alvin J. Silk. "Economic Factors Underlying the Unbundling of Advertising Agency Services." NBER Working Paper Series, No. 14345, September 2008.
- August 2021 (Revised February 2022)
- Case
Lexoo: Building a Long-Lasting Platform (Abridged)
By: Chiara Farronato and Elena Corsi
Lexoo, a UK-based online marketplace for legal services, was facing the strategic choice of how to grow from early start-up to mature platform. Daniel van Binsbergen, Lexoo's CEO, and web developer Chris O'Sullivan, CTO, had set up Lexoo to help Small and Medium-Sized... View Details
Keywords: Legal Services; Marketplaces; Pivot; Growth and Development Strategy; Digital Platforms; Small Business; Service Operations; Decision Making; Legal Services Industry
Farronato, Chiara, and Elena Corsi. "Lexoo: Building a Long-Lasting Platform (Abridged)." Harvard Business School Case 622-043, August 2021. (Revised February 2022.)
- Web
Training Materials - Research Computing Services
Training Training Materials 4ms Research Computing Services offers training on a wide range of topics. Whether you are looking to review a training workshop you attended or... View Details
- March 2013 (Revised October 2013)
- Supplement
Integrated Services at Jones Lang LaSalle (2005) (B)
By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2001 and 2005. Faced with the need to deliver integrated services to corporate clients in 2001, JLL created Corporate Solutions, a group that aimed to draw... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
Gulati, Ranjay, and Luciana Silvestri. "Integrated Services at Jones Lang LaSalle (2005) (B)." Harvard Business School Supplement 113-115, March 2013. (Revised October 2013.)
- 01 Apr 1998
- News
Gardella Joins Alumni Career Services
Robert S. ("Bob") Gardella cheerfully admits that he found his position as assistant director of Alumni Career Services (ACS) in the most unlikely way: through an ad in the newspaper. Now his job is to help... View Details
Keywords: Caroline Chauncey
- Web
Contact Us - Research Computing Services
resources , see our online forms . Troubleshooting Submit this form, email research@hbs.edu , or call 617.495.6100 . Please use the 5 W's (who, what, where, when, and why) as a guideline in describing your... View Details
- Web
SAS/CONNECT - Research Computing Services
Software Tools SAS/CONNECT 3ms SAS/CONNECT is an application that allows you to connect a SAS session running on your desktop to SAS on the HBSGrid. SAS/CONNECT offers two types of services, which both use desktop SAS Windows View Details
- December 2004 (Revised April 2006)
- Case
Managing Diversity at Cityside Financial Services
By: Robin J. Ely and Ingrid Vargas
Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details
Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry
Ely, Robin J., and Ingrid Vargas. "Managing Diversity at Cityside Financial Services." Harvard Business School Case 405-047, December 2004. (Revised April 2006.)
- Web
Software Tools - Research Computing Services
version stability) MATLAB, Mathematica, StatTransfer, OpenOffice (Excel-like program), as well as other software titles that are a standard part of the Linux OS and GUI... View Details