government service - Publications - Faculty & Research

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

Services Division to support over 8,000 agricultural producers. CEO and Chairman Aldo Navilli, who had run the company since 1986 and had developed its management system, wanted to ensure that as the company grew and expanded, it would... View Details

Keywords: Sean Silverthorne

12 Aug 2008
First Look

First Look: August 12, 2008

taught in a module devoted to utilizing customer-operators to improve service operations (HBS 608-135). The exercise is taught in three parts: in-class workshop, project presentation, and post-exercise poll. Purchase the case:... View Details

Keywords: Sean Silverthorne

09 Aug 2016
First Look

August 9, 2016

lead to it, consequences for customers and for Target, and the company's response. Additionally, the case discusses the role of management and the board of directors in cyber security at Target. Target's board of directors was subject to intense criticism by... View Details

Keywords: Sean Silverthorne

02 Feb 2010
First Look

First Look: Feb. 2

investment. Complex multinational business groups emerged controlling large investments in natural resources, processing, and services in Asia, Latin America, and Africa. Nominal versus Indexed Debt: A Quantitative Horse Race... View Details

Keywords: Martha Lagace

15 Sep 2009
First Look

First Look: September 15

competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details

Keywords: Martha Lagace

04 Jun 2013
First Look

First Look: June 4

predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction... View Details

Keywords: Sean Silverthorne

17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

departments and journals, and from many second-tier business schools. This loss of history has resulted in the spread of influential theories based on ill-informed understandings of the past. As Gary Herrigel's chapter on corporate View Details

Keywords: by Sean Silverthorne

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

04 Nov 2014
First Look

First Look: November 4

http://www.sciencedirect.com.ezp-prod1.hul.harvard.edu/science/article/pii/S0305750X1400254X November 2014 Special Issue on Governments as Owners: Globalizing State-Owned Enterprises Governments as Owners:... View Details

Keywords: Sean Silverthorne

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research over many decades in public... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

13 Feb 2007
First Look

First Look: February 13, 2007

encouraging the growth of good companies that can replace imperial excess with values-based capitalism; (4) restoring respect for government by ending decades of contempt for the public sector and ensuring competence in that vital sector;... View Details

Keywords: Martha Lagace

14 Jan 2014
First Look

First Look: January 14

http://www.hbs.edu/faculty/Publication%20Files/14-040_96933ceb-3097-4432-97d1-0b32625889f9.pdf January 2014 Harvard Business Review Building a Game-Changing Talent Strategy By: Ready, Douglas A., Linda A. Hill, and Robert J. Thomas Abstract—When most of the world's... View Details

Keywords: Sean Silverthorne

12 Sep 2017
First Look

First Look at New Research and Ideas, September 12, 2017

others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and claim a disproportionate share of the value... View Details

Keywords: Carmen Nobel

February 2023
Supplement

Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive

By: Linda A. Hill and Lydia Begag

norbloc was founded in 2016 in Stockholm, Sweden, by Astyanax Kanakakis and his co-founders, Vitalii Demianets and Sam Saatchi. Kanakakis and Demianets got to work to address a key gap in the industry: Know Your Customer (KYC) data sharing. As the first distributed KYC... View Details

Citation

Purchase

2023
Working Paper

Toward Decision-Useful Carbon Information

By: Gunther Glenk

Companies are increasingly viewed as crucial drivers for timely decarbonization. Current accounting practices for greenhouse gas (GHG) emissions, however, often leave corporate carbon disclosures and abatement obscured. Here I introduce a taxonomy for assuring the... View Details

Citation

SSRN

Read Now

03 Nov 2015
First Look

November 3, 2015

private-sector innovations. Second, we take advantage of idiosyncratic rigidities in the rules governing NIH peer review to generate exogenous variation in funding across research areas. Our results show that NIH funding spurs the... View Details

Keywords: Sean Silverthorne

12 Apr 2004
Research & Ideas

What Great American Leaders Teach Us

business leaders had to have demonstrated at least four consecutive years of top financial performance, and/or they had to have led a business or service that changed the way Americans lived, worked, or interacted in the twentieth... View Details

Keywords: by Sean Silverthorne

29 Jan 2013
First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details

Keywords: Sean Silverthorne

12 Feb 2008
First Look

First Look: February 12, 2007

analysis. Then, you'll learn how to apply these tools in a variety of decision contexts, including securities analysis, credit analysis, corporate financing policies analysis, mergers and acquisitions analysis, and governance and... View Details

Keywords: Martha Lagace

21 Jan 2014
First Look

First Look: January 21

providing an additional source of revenue, but reduces consumer demand for the service. We characterize equilibrium information provision, disclosure levels, and prices and show that competition with privacy has several effects on the marketplace. First, competition... View Details

Keywords: Sean Silverthorne

Publications

Publications

Show Results For

Show Results For

Are you looking for?

First Look at New Research, April 10, 2018

First Look: August 12, 2008

August 9, 2016

First Look: Feb. 2

First Look: September 15

First Look: June 4

The Lessons of Business History: A Handbook

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

First Look: November 4

Who Guarantees Your Workplace Is Safe for Return?

First Look: February 13, 2007

First Look: January 14

First Look at New Research and Ideas, September 12, 2017

Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive

Toward Decision-Useful Carbon Information

November 3, 2015

What Great American Leaders Teach Us

First Look: Jan. 29

First Look: February 12, 2007

First Look: January 21

Are you looking for?