Publications

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

"Our goal is to create a runway, a platform for innovation. The government can't make the most innovative apps. But Data.gov can be a platform." “Our goal is to create a runway, a platform for... View Details

Keywords: by Martha Lagace; Technology

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

million grant to scale a successful medical knowledge sharing and collaborative practice platform pioneered by Project Echo in 2003 to expand specialty care access and quality at the centers. Long involved in community initiatives, IBM... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

04 Oct 2007
What Do You Think?

Has Managerial Capitalism Peaked?

Internet, it doesn't take a billion dollar R&D platform to discover the next technology platform." Jim Winkelmann agreed, but with a caveat: "The rebirth as always (will) be in the entrepreneurial sector creating... View Details

Keywords: by Jim Heskett

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

companies will live and die based on their ability to bounce back from a crisis.” Demand for digital transformation and artificial intelligence (AI) will raise the stakes for strategic data and platform management, exposing more companies... View Details

Keywords: by Hise Gibson and Anita Lynch

13 Dec 2016
First Look

December 13, 2016

emerged in areas ranging from labor markets to credit applications to housing—sometimes made worse by a lack of regulation, the absence of in-person interactions, and the use of automation and big data. How can companies reverse the tide? The key lies in more... View Details

Keywords: Carmen Nobel

12 Aug 2008
First Look

First Look: August 12, 2008

workers. Purchase the note: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708492 PCCW now Harvard Business School Case 709-405 In 2007, PCCW had to formulate a strategy for growth of its successful NOW TV platform and its... View Details

Keywords: Sean Silverthorne

20 Mar 2017
Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

no one has access to their data. Gerdeman: Can you discuss the new methods that are being developed to accommodate the role of users in innovation, including crowdfunding platforms to access funding for innovation? Lakhani: Crowdfunding... View Details

Keywords: by Dina Gerdeman

09 Feb 2018
Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

the viewers’ attention and held it, with the right mix of attention to both the products and the company behind them. Quick quiz: Which advertiser had the most commercials? Answer: NBC. The host network used the Super Bowl platform to... View Details

Keywords: Re: Multiple Faculty; Telecommunications

30 Jul 2024
Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

researchers gathered data from Twitter (the platform now called X), Google searches, and high-frequency surveys like The Gallup Poll Social Series, Nationscape, and Cooperative Congressional Election Study to chart the evolution of online... View Details

Keywords: by Sean Silverthorne

27 Dec 2015
Research & Ideas

The Most Popular Stories and Research Papers of 2015

compensation to enhance sales rep productivity and better manage the achievement of sales forecasts. Multi-Sided Platforms (493) Andrei Hagiu and Julian Wright study the economic tradeoffs that drive organizations to position themselves... View Details

22 Nov 2011
First Look

First Look: November 22

Sephora's traditional marketing programs. Importantly, Bornstein needs to begin thinking about a cohesive long-term strategy that clearly identifies the role digital platforms play and how they help Sephora maintain its leadership... View Details

Keywords: Sean Silverthorne

12 Feb 2013
First Look

First Look: Feb. 12

Case 713-447 In 2012, GREE was one of the world's most profitable mobile social gaming companies. Its success in Japan was due both to its in-house games and to the development platform that it offered to third-party game developers. Its... View Details

Keywords: Sean Silverthorne

23 Sep 2008
First Look

First Look: September 23, 2008

structural relations with other groups in society and comparing across societies. Managing Proprietary and Shared Platforms Author:Thomas R. Eisenmann Publication:California Management Review 50, no. 4 (summer 2008) Abstract In a... View Details

Keywords: Martha Lagace

July 2011
Teaching Note

Weber Shandwick: The Client Relationship Leader Program (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 408077. View Details

Keywords: Service Delivery; Organizational Structure; Groups and Teams; Employees; Growth and Development; Situation or Environment; Consolidation; Acquisition; Digital Platforms; Blogs; Social and Collaborative Networks; Internet and the Web; Public Relations Industry

November 2012 (Revised May 2013)
Case

ASUSTeK and the Google Nexus 7 Tablet

By: Willy C. Shih and Jyun-Cheng Wang

Days after Jerry Shen introduced a new tablet computer at the Consumer Electronics Show, a Google meeting convinced him to go with a lower price point and co-branding as the Nexus 7. While his company would have a premier position at launch, companies like Samsung... View Details

12 May 2009
First Look

First Look: May 12, 2009

strained Linden Lab's technical infrastructure. Also, although Second Life had attracted a large, loyal base of early adopters, it was unclear whether their preferences were similar to those of mainstream consumers. In this context, management faced choices about View Details

Keywords: Martha Lagace

October 2022
Case

Ceibal: Sustaining and Scaling Educational Innovation in Uruguay

By: John J-H Kim, Michael Chu and Mariana Cal

Ceibal was founded in 2007 in Uruguay, as an initiative to reduce the digital gap in the country. After playing an important role providing a smooth transition to remote learning during COVID, Ceibal in 2022 must now determine the best way to fulfill its mission to "be... View Details

Keywords: Digital Gap; COVID-19 Pandemic; Education; Teaching; Digital Platforms; Technology Adoption; Technological Innovation; Social Issues; Transformation; Corporate Social Responsibility and Impact; Mission and Purpose; Education Industry; Latin America; South America; Uruguay

August 2008 (Revised May 2009)
Case

Consumer Payment Systems — Japan

By: Benjamin Edelman and Andrei Hagiu

In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially mobile phones. The case details the alliances that... View Details

Keywords: Personal Finance; Governing Rules, Regulations, and Reforms; Digital Platforms; Alliances; Competitive Strategy; Information Infrastructure; Mobile and Wireless Technology; Japan