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  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

critical thinkers Patterns of behavior strive to persuade othersdefend your positiondownplay weakness present balanced argumentsremain open to alternativesaccept constructive criticism Minority views discouraged or dismissed cultivated and valued View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • Web

Team - Institute For Strategy And Competitiveness

School, Harvard Law School, Dell Medical School, and the International Consortium for Health Outcomes Measurement. Harvard Business School Michael E. Porter M.B.A., Ph.D., Bishop William Lawrence University Professor Robert S. Kaplan... View Details
  • 09 Dec 2002
  • Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

stronger when people are endorsing others' biased judgments—provided those judgments align with their own biases—than when they are making original judgments themselves. 2 In one series of studies, researchers found that people were more willing to endorse an overly... View Details
Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
  • June 2005 (Revised April 2008)
  • Case

Whole Foods Market, Inc.

By: John R. Wells and Travis Haglock
Can a short-sleeved, sandal-wearing, college dropout create a company manifesting love, joy, and happiness? Chainsaw John Mackey did. This CEO took a five-month sabbatical to hike the Appalachian Trail. More credentials: Sales-per-square foot of $690 and rising. Hiring... View Details
Keywords: Management Style; Motivation and Incentives; Food; Management Practices and Processes; Groups and Teams; Success; Leadership Style; Management Teams; Business Growth and Maturation; Emerging Markets; Retail Industry; Food and Beverage Industry; Consumer Products Industry
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  • Profile

Peggy Mativo-Ochola

intends to develop a fundraising program she began in Startup Boot Camp last January. "My big hairy audacious goal is a self-sustaining endowment fund to employ teachers in slums and rural areas." Looking ahead, Peggy knows that she wants to return to Kenya... View Details
Keywords: Nonprofit/Government/Education
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal.  Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees are more productive, service... View Details
Keywords: by Dina Gerdeman
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

A recent study on the factors that contribute to successful high-performance social enterprises finds a connection between enterprises that link economic value with social value. This was the focus of a study presented at the colloquium, "The Social Enterprise... View Details
Keywords: by Manda Salls
  • 10 Apr 2023
  • News

Leading the Way

Foundation, a nonprofit focused on improving educational opportunities and outcomes for underserved, predominantly Hispanic youth in Arizona. "As my mentor, Gary invested in me as a student and as a person," says Trejo, a Phoenix native,... View Details
Keywords: Margie Kelley
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

in the industry. The goal, then, is not to spend the least on an important differentiating service; it is to produce outcomes from the service that make the enterprise more competitive and much more valuable. The same holds true for... View Details
Keywords: by Robert S. Kaplan; Service
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

shrinking human services than the long-term benefits of research spending, whose outcomes might be years away. “Voters don’t get as angered about such cuts.” The research can’t predict what would happen if the US government slashed... View Details
Keywords: by Michael Blanding
  • Web

Research - Race, Gender & Equity

who is being courted to leave a promising career in Europe to come back and join the business. The choices of role range from an... July 2024 Management Science Whether to Apply By: Katherine B. Coffman , Manuela Collis and Leena Kulkarni Labor market View Details
  • Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

evolution of the process as brilliantly envisioned and developed by Edwin Land and his dedicated project team. It required successful outcomes in a number of arenas, all of which would need to coalesce into an interrelated, sequentially... View Details
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

the bottom line. “It’s not just going to be a waste of resources trying to deal with this problem,” Goh says. “Aside from all of the positive outcomes you generate, it’s probably a good financial return on investment as well.” Goh and his... View Details
Keywords: by Michael Blanding; Health
  • 11 Oct 2006
  • What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

trends, and economic growth rates. But in business, it is also influenced strongly by the cost of retirees, which in turn is determined in large part by the outcomes of negotiations between management and labor. Harvard economists David... View Details
Keywords: by Jim Heskett
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

We all know people who seem able to perform at a higher level than those around them; and we've all had moments ourselves where we are firing on all cylinders and everything just seems to work. But how do you achieve that kind of excellence on a consistent basis, day... View Details
Keywords: by Michael Blanding
  • December 2017 (Revised January 2018)
  • Case

NatureSweet

By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated... View Details
Keywords: NatureSweet; Tomatoes; Agriculture; Greenhouse; Ambelang; Cherry Tomatoes; Incentives; Worker Empowerment; Empowerment; Toyota Production System; Leadership; Branding; Produce; Manufacturing; Organizational Change; Agribusiness; Business Model; Employee Relationship Management; Working Conditions; Organizational Culture; Success; Problems and Challenges; Agriculture and Agribusiness Industry; Manufacturing Industry; United States; Mexico; North America
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  • 2021
  • Book

The Emergence of Charismatic Business Leadership

By: Richard S. Tedlow
In The Emergence of Charismatic Business Leadership is an examination of how the role of the business leader in the U.S. has changed from World War II to the present. A small number of high-profile individuals have transformed the face of modern-day leadership,... View Details
Keywords: Charisma; Leadership; Management Skills; Leadership Style; Personal Characteristics; Success
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  • August 2023
  • Case

Stay or Go? Sarah Reynolds at Kensington Partners

By: David G. Fubini, Amr Seifeldin and Patrick Sanguineti
Sarah Reynolds, a Partner at the global Kensington Partners strategy consulting firm, has headed the firm's Telecommunications Group for a few years. Thanks to her stellar track record with clients, she has brought the group, and herself, a range of accolades and... View Details
Keywords: Consulting; Consulting Firms; Client Service; Career Management; Success; Time Management; Decision Choices and Conditions; Personal Development and Career
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  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

Gallani, an assistant professor in the Accounting and Management Unit at Harvard Business School. How much those systems spur employees, however, may depend on how fair employees perceive them to be. “We have a tendency to attribute favorable View Details
Keywords: by Michael Blanding; Manufacturing
  • Web

Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness

Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network Affiliated Organizations & Institutions The International... View Details