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Strategy for Health Care Delivery - Institute For Strategy And Competitiveness
organizational models for transforming the way health care is delivered, measured, and reimbursed. Empowered with new insights and capabilities, you will return to your organization prepared to implement and oversee a value-based health... View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
deploy to buy another company. So, this is actually a very small acquisition for Amazon—very, very small. This aside, the idea behind the business model of One Medical is twofold: to make health care easier to access, and through... View Details
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
Building High-Performing Teams Model of Team Effectiveness Inquiry and Advocacy Show Hide Details Modules Taking Charge Leading Your Team Unleashing Potential in Yourself and Others Your Network Featured Exercises Build a foundation of... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
discussion. As part of that experience, executives use LEGO bricks to build models that reflect their positive and negative experiences. “It’s not about building objects. It’s about solving problems,” explains Thomke, who has co-authored... View Details
- 24 Mar 2015
- First Look
First Look: March 24
Provision in a Business Cycle Model By: Begenau, Juliane Abstract—This paper develops a quantitative dynamic general equilibrium model in which households' preferences for safe... View Details
Keywords: Sean Silverthorne
- 01 Dec 2019
- News
Bridging the Gap
digging deep into planning, strategy, and available resources. It’s work that doesn’t come naturally, but the future of Chattanooga—and other US cities—depends on it. The realization that better cross-sector collaboration would be key to View Details
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
Science—most companies are going about that process all wrong. Double profit by retaining customers Co-written with Aurelie Lemmens of the Rotterdam School of Management, the paper describes how companies can more than double profits from customer retention, without... View Details
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
as individuals. Thoughtful practitioners will find the sophisticated level of discussion in the book refreshing in contrast to the one-size-fits-all models that you might pick up at the airport. Leadership has to be understood through a... View Details
- Web
HBS - Financials | Supplemental Financial Information
fees, and HBP. Following a year of entirely virtual programming, Executive Education returned to its traditional residential model in fiscal 2022, blending its in-person programming with virtual learning. Revenue (in millions) 856 FY18... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these View Details
Keywords: by Robert S. Kaplan
- Web
Launching Tech Ventures | HBS Online
can scale and attract venture capital. What’s the difference between Launching Tech Ventures and Entrepreneurship Essentials? + – Entrepreneurship Essentials focuses on entrepreneurship in general and how to identify a startup idea,... View Details
- 01 Oct 2012
- Research & Ideas
Better by the Bundle?
do even better." The Bmw Bundle Although it's difficult to determine without additional research, Kumar says a bundling strategy is likely to find success with a variety of products—especially where one piece of the bundle is produced at... View Details
Keywords: by Dina Gerdeman
- 01 Mar 2024
- News
Case Study: Testing the Waters
Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
Original Article The subscription model has served as a wonderful revenue generator through the years for many companies in the media and communications industries. Organizations have built hard-to-beat... View Details
Keywords: by James Heskett
- 01 Oct 1999
- News
Banking on Success
its merchant banking activities, Stern, with several of his colleagues, founded The Cypress Group, a private firm that makes equity investments and now manages two funds aggregating $3.5 billion of capital. In addition to his... View Details
Keywords: Deborah E. Blagg
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
along with it—in essence, defining the way that applications should interact with its preexisting software components. It extended the model to its application business, sharing increasing amounts of code between products like Word and... View Details
Keywords: by Sean Silverthorne
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
forget more than 80% of the information they were taught within 90 days. To increase retention and effectiveness, companies should offer reps additional training at times of need, provide them with access to supplemental material that... View Details
Keywords: Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
consumers in their homes and workplaces. Using a novel web-based face tracking system, we continuously measure consumers' smile responses as well as their viewing interest and purchase intent. A simultaneous Bayesian hierarchical model is... View Details
Keywords: Sean Silverthorne
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
processes driving bad behavior. "In the general area of ethics, we seem to have learned a lot over the last few decades about when and why good people do bad things," Francesca Gino says. "But we wondered if there were biological or... View Details
Keywords: by Carmen Nobel
- Web
Industry Information - Alumni
faculty from the fields of business, economics and law. + – CPG/Marketing AdAge Leading trade publication of the marketing and media landscape. Tiered subscription model (free registration for a limited number of articles per month;... View Details