Publications

February 2007
Case

Behavioral Finance at JP Morgan

By: Malcolm P. Baker and Aldo Sesia

Following a successful model in Europe, JP Morgan has introduced a set of five U.S. retail mutual funds with an investment philosophy and marketing strategy grounded in behavioral finance. The asset management group believes that understanding investor biases like... View Details

Keywords: Banks and Banking; Investment Funds; Behavioral Finance; Competitive Advantage; Asset Management; Marketing Strategy; Product Marketing; Customer Focus and Relationships; Financial Services Industry; Financial Services Industry; United States; Europe

01 Sep 2009
First Look

First Look: September 1

Download the paper: http://content.nejm.org/cgi/content/full/361/7/649 Cases & Course MaterialsAlacra, Inc. Harvard Business School Case 810-012 In 2009, the CEO of Alacra, a venture-backed information services firm that provides... View Details

Keywords: Martha Lagace

Web

Faculty - Creating Emerging Markets

Professor of Business Administration Research Interests : customer behavior , customer satisfaction , service management , service operations , service quality Interviews... View Details

February 2024
Case

Tabby: Winning Consumers' Digital Wallets

By: Eva Ascarza and Fares Khrais

Hosam Arab (MBA 2009), cofounder and CEO of Tabby, a Saudi-based fintech startup, raised its Series D funding round in October 2023, four years after its inception, valuing it as a regional unicorn. Tabby's core product, a buy-now-pay-later (BNPL) service, allowed... View Details

Keywords: Business Model; Business Startups; Risk Management; Competitive Strategy; Expansion; Financial Services Industry; Financial Services Industry; Saudi Arabia

21 Jul 2022
Research & Ideas

Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'?

speculation. How to follow the ‘stimmy’ money There’s no direct way to track how stimulus funds went from American pockets into the market, so researchers looked at a wide range of signals, including surveys, US Census and Treasury data, social media posts, online... View Details

Keywords: by Rachel Layne; Financial Services

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

strategies. The strategy map for a support unit typically includes a financial objective to improve its efficiency in supplying services to the enterprise. This objective is usually measured by the cost of... View Details

Keywords: by Robert S. Kaplan; Service

Web

Alternative Investments Course | HBS Online

yourself Who Will Benefit Early-Career Financial Services Professionals Aspiring Finance or Investment Professionals Non-Finance Professionals Gain a competitive edge by developing actionable skills in the... View Details

21 Apr 2009
First Look

First Look: April 21, 2009

Financial Literacy, Financial Decisions, and the Demand for Financial Services: Evidence from India and Indonesia Authors:Shawn Cole, Thomas Sampson, and Bilal Zia Abstract Why... View Details

Keywords: Martha Lagace

August 2024
Case

The Walt Disney Company: Management Guidance

By: Joseph Pacelli and James Weber

In November 2023, financial analyst Aurora Fee was forecasting The Walt Disney Company’s earnings and stock price, with the goal of providing an investment recommendation to her clients. Disney, one of the world’s largest media and entertainment companies, had just... View Details

Keywords: Valuation; Accounting; Investment; Communication; Forecasting and Prediction; Business Earnings; Growth and Development Strategy; Financial Services Industry; Financial Services Industry; United States

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

decarbonized future? How can we–and must we–reimagine our approaches to finance to accomplish our climate goals? This session will demonstrate how financiers along the capital stack are examining climate risk, return, and opportunity to... View Details

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

Business School curriculum among those interested in studying business in 1908. I should know. I was invited to join the HBS faculty not to teach marketing, service management, or general management, among my later teaching assignments,... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

there are legal dimensions to business and they, like the financial or IT functions, need to be managed. They are too important to delegate to persons, i.e., lawyers, who may not understand the broader business objectives. Second, the law... View Details

Keywords: by Sean Silverthorne; Legal Services

February 2018 (Revised August 2019)
Case

The Rise Fund: TPG Bets Big on Impact

By: Vikram S. Gandhi, Caitlin Reimers Brumme and Sarah Mehta

It is March 2017, and TPG, a global alternative investment firm with $74 billion assets under management, has recently launched its inaugural impact-investing fund—the $2 billion Rise Fund. In an effort to “take the religion out of impact investing,” Maya Chorengel,... View Details

Keywords: Impact Investing; Impact Measurement; Equity; Investment; Measurement and Metrics; Financial Services Industry; California; San Francisco