Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (7,704) Arrow Down
Filter Results: (7,704) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (7,704)
    • People  (9)
    • News  (1,556)
    • Research  (5,442)
    • Events  (17)
    • Multimedia  (34)
  • Faculty Publications  (3,762)

Show Results For

  • All HBS Web  (7,704)
    • People  (9)
    • News  (1,556)
    • Research  (5,442)
    • Events  (17)
    • Multimedia  (34)
  • Faculty Publications  (3,762)
← Page 69 of 7,704 Results →
  • July 2005 (Revised August 2006)
  • Case

Amagansett Funds (A)

Amagansett Funds has had a troubled history with its customer relationship management (CRM) system. Sales agents feel that they derive no value from it and that it is a "tax on their jobs." Amagansett is investigating whether CRM can be improved by making its data... View Details
Keywords: Management; Customer Relationship Management; Information Technology; Financial Services Industry
Citation
Educators
Purchase
Related
McAfee, Andrew P. "Amagansett Funds (A)." Harvard Business School Case 606-005, July 2005. (Revised August 2006.)
  • January 2008 (Revised May 2011)
  • Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman
In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details
Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry
Citation
Educators
Purchase
Related
Eccles, Robert G., David Lane, and Prabakar 'PK' Kothandaraman. "Cognizant Technology Solutions." Harvard Business School Case 408-099, January 2008. (Revised May 2011.)
  • 2016
  • Chapter

Dishonesty Explained: What Leads Moral People To Act Immorally

By: F. Gino and D. Ariely
The last two decades have witnessed what seems to be an increasing number of cases of dishonesty, from corporate corruption and employee misconduct to questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of... View Details
Keywords: Behavior; Ethics; Organizations; Attitudes; Financial Crisis
Citation
Find at Harvard
Related
Gino, F., and D. Ariely. "Dishonesty Explained: What Leads Moral People To Act Immorally." In The Social Psychology of Good and Evil. 2nd ed. Edited by Arthur G. Miller. New York: Guilford Press, 2016.
  • 30 Jun 2019
  • Working Paper Summaries

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung G. Park
  • March 1995 (Revised April 1995)
  • Case

UAL Corporation

By: Stuart C. Gilson and Jeremy Cott
In the largest attempted employee-buyout in history, a large U.S. commercial airline seeks substantial wage concessions from its employees in return for 53% stake in the airline's commmon stock and guaranteed seats on the board of directors. Management must convince... View Details
Keywords: Restructuring; Corporate Governance; Labor; Wages; Management Teams; Employee Ownership; Business and Shareholder Relations; Strategy; Value; United States
Citation
Educators
Purchase
Related
Gilson, Stuart C., and Jeremy Cott. "UAL Corporation." Harvard Business School Case 295-130, March 1995. (Revised April 1995.)
  • 28 Jun 2011
  • News

Turn Your Group into a True Team

  • February 2014
  • Teaching Note

Leadership in Law: Amy Schulman at DLA Piper

By: Boris Groysberg and Robin Abrahams
This teaching note provides a discussion plan and rich conceptual background for the "Leadership in Law: Amy Schulman at DLA Piper" case. Topics covered include definitions of success, lifespan career development, team leadership, managing professional service firms,... View Details
Keywords: Professional Service Firm; Team Leadership; Women And Leadership; Career Planning; Law; Leadership; Personal Development and Career; Gender; Service Industry
Citation
Purchase
Related
Groysberg, Boris, and Robin Abrahams. "Leadership in Law: Amy Schulman at DLA Piper." Harvard Business School Teaching Note 414-066, February 2014.
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

Any parent can tell you that a surefire way to turn joy into rage is to offer your child a big candy bar—and then turn around and offer an even bigger one to his sister. Suddenly, a special treat turns into a great injustice. "Hey! How come she got more? That's not... View Details
Keywords: by Carmen Nobel
  • March 2021 (Revised December 2021)
  • Case

Cedar Environmental: Innovation vs. Corruption in Lebanon?

By: Nien-hê Hsieh and Youssef Abdel Aal
The case follows Ziad Abi Chaker, founder and CEO of Cedar Environmental, as he weighs options for how to grow the company in the face of growing economic and political instability in Lebanon in 2019.

Founded after the Lebanese civil war, Cedar... View Details
Keywords: Waste Management; Recycling; Corruption; Leadership & Corporate Accountability; Business And Government; Social Entrepreneurship; Environmental Sustainability; Green Technology; Pollution; Entrepreneurship; Business and Government Relations; Crime and Corruption; Technological Innovation; Growth and Development Strategy; Business Strategy; Expansion; Corporate Accountability; Green Technology Industry; Middle East; Lebanon
Citation
Educators
Purchase
Related
Hsieh, Nien-hê, and Youssef Abdel Aal. "Cedar Environmental: Innovation vs. Corruption in Lebanon?" Harvard Business School Case 321-114, March 2021. (Revised December 2021.)
  • 17 Apr 2020
  • News

Your boss said, ‘You’re furloughed.’ What does that mean exactly?

  • January 1996 (Revised December 2005)
  • Case

First Community Bank (A)

By: Rosabeth M. Kanter
First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
Citation
Educators
Purchase
Related
Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)

    Samantha Smith

    Samantha is a behavioral scientist, earning her Ph.D. in Organizational Behavior (Micro) at Harvard Business School. Her research examines employees' strategic decisions under competition. Her work also examines how to harness diverse talent effectively, driving... View Details
    • 01 Jul 2022
    • News

    Fisher & Herzlinger: New Transparency Rule Helps Rein in Health Care Costs

    • January–February 2018
    • Article

    More than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy

    By: Dennis Campbell, John Case and Bill Fotsch
    Fifty years ago a good blue-collar job was with a large manufacturer such as General Motors or Goodyear. Often unionized, it paid well, offered benefits, and was secure. But manufacturing employment has steadily declined, from about 25% of the U.S. labor force in 1970... View Details
    Keywords: Jobs and Positions; Employee Ownership; Profit Sharing; Organizational Culture
    Citation
    Find at Harvard
    Register to Read
    Related
    Campbell, Dennis, John Case, and Bill Fotsch. "More than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy." Harvard Business Review 96, no. 1 (January–February 2018): 118–124.
    • February 1994 (Revised May 1994)
    • Background Note

    Exercising Influence

    By: Linda A. Hill
    Provides a framework for understanding the exercise of interpersonal influence in organizations. Describes some of the "myths and realities" of management that new managers discover--specifically, that managers are dependent on a complex network of relationships to get... View Details
    Keywords: Power and Influence
    Citation
    Educators
    Purchase
    Related
    Hill, Linda A. "Exercising Influence." Harvard Business School Background Note 494-080, February 1994. (Revised May 1994.)
    • July 2017 (Revised September 2017)
    • Case

    Sampark Foundation: Transforming Primary Education in India

    By: V. Kasturi Rangan and Shweta Bagai
    Founders Vineet and Anupama Nayar had rapidly scaled their foundation to reach 3 million primary school children (grades 1 to 3) in two states with math and English programs. Their goal was to reach 10 million children by 2025 and completely spend down the $100 million... View Details
    Keywords: Nonprofit Management; K-12 Education; Frugal Innovation; Government Partnership; Impact; Developing Countries; Education; Decision Choices and Conditions; Growth and Development Strategy; Business and Government Relations; Outcome or Result; India
    Citation
    Educators
    Purchase
    Related
    Rangan, V. Kasturi, and Shweta Bagai. "Sampark Foundation: Transforming Primary Education in India." Harvard Business School Case 518-006, July 2017. (Revised September 2017.)
    • June 1989 (Revised July 1994)
    • Case

    Ito Yokado

    By: Walter J. Salmon
    Describes the means by which management has empowered the sales clerks and part time employees of this chain of 131 department stores. They are responsible for all sales and inventory management. This empowerment has led to fewer stockouts, higher sales, lower... View Details
    Keywords: Innovation and Management; Management; Distribution; Supply Chain Management; Sales; Japan
    Citation
    Educators
    Purchase
    Related
    Salmon, Walter J. "Ito Yokado." Harvard Business School Case 589-116, June 1989. (Revised July 1994.)
    • May 2007 (Revised January 2011)
    • Case

    Bankinter: Deploying the Mortgage Simulator to the Branches

    Describes how Bankinter, a mid-sized Spanish bank, altered the information set available to its customer-facing employees. In the spring of 2003, Bankinter introduced an Excel-based program called the Mortgage Simulator that helped branch managers calculate the price... View Details
    Keywords: Customer Focus and Relationships; Customer Value and Value Chain; Banks and Banking; Mortgages; Employees; Motivation and Incentives; Spain
    Citation
    Educators
    Purchase
    Related
    Martinez-Jerez, Francisco de Asis, and Katherine Miller. "Bankinter: Deploying the Mortgage Simulator to the Branches." Harvard Business School Case 107-070, May 2007. (Revised January 2011.)
    • May 2019 (Revised July 2019)
    • Case

    Walmart's Workforce of the Future

    By: William R. Kerr and Jordan Bach-Lombardo
    Faced with intense competition from Amazon, Walmart began a transformation of its operations and workforce in 2015. The goal was to create an omnichannel retail experience for customers that seamlessly joined online and offline shopping. This case explores Walmart's... View Details
    Keywords: Walmart; Managing The Future Of Work; Workforce; Automation; Ecommerce; Omnichannel Retail; Operations; Transformation; Employees; Training; Information Technology; Infrastructure; Disruption; Competitive Strategy; E-commerce; Information Infrastructure; Retail Industry
    Citation
    Educators
    Purchase
    Related
    Kerr, William R., and Jordan Bach-Lombardo. "Walmart's Workforce of the Future." Harvard Business School Case 819-042, May 2019. (Revised July 2019.)
    • 03 Dec 2013
    • News

    Does watching workers increase or decrease productivity?

    • ←
    • 69
    • 70
    • …
    • 385
    • 386
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.