Publications

For many firms, the ability to create, organize, and disseminate know-how is a key factor in their ability to succeed. But should all companies engage in formal knowledge management? If not, which companies derive most value from a formal knowledge system?... View Details

February 1993 (Revised March 2003)
Case

India (A)

By: Richard H.K. Vietor, Waleed J. Iskandar and Max L. Weston

Outlines India's import substitution strategy and its planned development process. The effects of the difficult political and social context on economic development are analyzed. The failure of the system to achieve sustainable growth and improvement leads to attempts... View Details

Keywords: Strategy; Ethnicity; Development Economics; Trade; Economic Growth; Policy; Government and Politics; India

July 2011
Article

Institutions and Inequality in Single Party Regimes: A Comparative Analysis of Vietnam and China

Despite the fact that China and Vietnam have been the world's two fastest growing economies over the past two decades, their income inequality patterns are very different. In this paper, we take a deep look at political institutions in the two countries, demonstrating... View Details

Keywords: Equality and Inequality; Developing Countries and Economies; Motivation and Incentives; Government and Politics; Policy; Power and Influence; Decision Making; Income; China; Viet Nam

Jeremy Yang is an Assistant Professor of Business Administration in the Marketing Unit at Harvard Business School. He teaches Marketing in the MBA required curriculum. He develops data products for... View Details

Keywords: information; information; information; information; information

Celia Stafford

Celia Stafford is a doctoral student in Health Policy (Management). She received a B.A. in Mathematics and Economics from Emory University in 2017 and an MPH focused in Biostatistics from the University of North Carolina at Chapel Hill in 2020. She is also... View Details

March 2014
Teaching Note

Andrew Sullivan and Faraway Ltd.

By: Frank V. Cespedes

Andrew Sullivan is an entrepreneur with an innovative product and impending sales calls on two important retail buyers. The (A) case provides information about Sullivan, his business, and the economics of his business model. The (B) and (C) cases provide information... View Details

Keywords: Sales; Marketing; Entrepreneurship; Retail Industry; Consumer Products Industry; England

May 1995 (Revised April 1998)
Case

AT&T Paradyne

By: Robert S. Kaplan

A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details

Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry

Educators

07 Feb 2017
News

Online prices cheaper than in store? Not so fast

01 Feb 2000
News

Q & A: Laura Liswood and the Council of Women World Leaders

that view. As I shared the information from earlier interviews with subsequent interview- ees, they seemed relieved to learn that they were not alone. I started asking them if they would like to meet each other, and they were... View Details

Keywords: Nancy O. Perry

September 2009
Teaching Note

IBM in the 21st Century: The Coming of the Globally Integrated Enterprise (TN)

By: Rosabeth M. Kanter and Matthew Bird

Teaching Note for [308105]. View Details

Keywords: Opportunities; Value; Competition; System; Innovation and Invention; Multinational Firms and Management; Leadership Development; Information Technology Industry; Information Technology Industry

01 Nov 2018
Working Paper Summaries

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

Keywords: by Xiaojia Guo, Yael Grushka-Cockayne, and Bert De Reyck; Air Transportation; Travel

Summer 2014
Article

When Does a Platform Create Value by Limiting Choice?

By: Ramon Casadesus-Masanell and Hanna Halaburda

We present a theory for why it might be rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there... View Details

Keywords: Platform Governance; Direct Network Effects; Indirect Network Effects; Complements; Tragedy Of The Commons; Equilibrium Selection; Coordination; Foresight; Strategy; Value Creation; Digital Platforms; Balance and Stability; Decision Choices and Conditions; Consumer Behavior; Applications and Software; Network Effects

SSRN

February 2000 (Revised June 2001)
Case

Note on Home Video Game Technology and Industry Structure

Part of a series on the home video game industry that illustrates the underlying economics and competitive dynamics of the industry. This case provides general information about the industry, allowing for subsequent cases in the series to focus on competitive... View Details

Keywords: Competitive Advantage; Industry Structures; Video Game Industry

Web

Chinese Competition and Emerging Technologies - A Chronicle of the China Trade

was transacted, but in many respects it signaled the beginning of the end for Augustine Heard & Co. The new invention reduced the time between orders and transactions, provided more up-to-date information on... View Details

02 Dec 2002
What Do You Think?

How Will We Respond to the “Moment of Truth” in Option Plans?

long as stock options are so directly linked to company valuation alone (i.e. uni-dimensional) the system might be open to inevitable abuse." Some might argue that these well-intended suggestions either ignore or reduce the value... View Details

Keywords: by James Heskett

Web

The Spread and Adoption of Option Pricing Models - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

Introduction Prelude to the Option Pricing Model The Formula The Spread and Adoption of Option Pricing Models The Significance and Consequences of Financial Models Selected Bibliography Lenders to the... View Details

Research Summary

Overview

The Information Age has introduced well-received opportunities to track performance. Fitbits and Fuelbands allow individuals to track their own performance; companies like Uber and leading hospitals help you choose a driver or a doctor based on how others rated... View Details

Keywords: Management Accounting; Disclosure; Performance Measurement; Incentives; Control; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India

July 1995 (Revised October 1995)
Background Note

Electronic Commerce: Trends and Opportunities

By: Lynda M. Applegate and Janis Lee Gogan

In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and... View Details

Keywords: Internet and the Web; Trends; Opportunities